Nordstrom Interview Questions & Reviews
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Updated May 23, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 352 ratings 
“Easy” Interview
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Interview Experience [?] Based on 352 ratings
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| 41–50 of 352 Nordstrom Interviews | Sort by |
Personal Stylist at Nordstrom
Posted Mar 27, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2010 (took a day)
Interviewed for position as a personal stylist after working in three different departments for almost 3 years.
Negotiation Details
n/a
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
IT Project Manager at Nordstrom
Posted Mar 25, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2011 in Seattle, WA (took 2 months)
They were nice. Sightly held back the truth about the position and the politics of the job. One phone interview with HR, then 2 in person panel interview on 2 different days. Make sure you feel good about the group you would be joining. As an IT outfit the quality varies by group and manager.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Commissioned Sales Associate at Nordstrom
Posted Mar 20, 2012
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Mar 2012 (took 2 weeks)
I've applied countless times before to various positions and always got an email that they were going forward with other people. Then to my surprise I got an email for a phone screen. Scheduled it for 2 days later and thought I did really bad. Got a call 2 days later about a one on one interview for a different department than I originally applied for. I said OK because I was willing to work anywhere. I got to the interview 15 minutes early and waited in the customer service area. They informed the manager I was there and said she'd be there right at my interview time. Well no, she was 10 minutes late and she didn't have the nerve to apologize. Beyond that, she seemed very unprofessional and uninterested. She looked very young. No questions asked about myself, just 5 q's related to the job and act out how to sell something. The interview lasted a total of 10 minutes. So 2 days after that I got a call for another interview with a different manager and I said yes. She was nicer and on time, had the same questions but no acting out a sale. This one lasted around 20 minutes. I thought it had went very well but then got a message about 5 days later that they were going through with other people. I was definitely disappointed. Needless to say I won't apply here anymore.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Personality Test.
More Nordstrom Commissioned Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Retail Associate at Nordstrom
Posted Mar 18, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2012 in Natick, MA (took 2 weeks)
I was contacted first by Nordstrom HR by phone where they asked a series of questions regarding why I wanted to work at Nordstrom and asked for examples of how i have dealt with a difficult situation in a workplace and how would I see myself working in a competetive sales environment. I was then called to interview in person where similar questions where asked. I was referred to a department manager where they asked similar screening questions and then asked questions geared towards selling and what additional things I would do to generate sales in the department and then onto role play a selling scenario in the department.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Background Check.
More Nordstrom Retail Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Commissioned Sales Associate at Nordstrom
Posted Mar 16, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2010 in Santa Barbara, CA (took 2 weeks)
I applied online for the sales associate position in Men's Clothing and Furnishings as a summer job (they were hiring a lot of positions because of the anniversary sale) and got a call back about a week later to schedule a screening phone interview. The phone interview was 15 minutes or less and was just about why I wanted the job -- extremely easy, basically just to weed out the people who clearly weren't a good fit.
I was invited in for a face to face interview. When I arrived (wear nice attire, like what you would wear if you actually worked there), I first met with the HR lady who I had been in contact with. We had a ~30 minute or so conversation where she asked me standard behavioral questions. She then brought me to the department manager for Men's Furnishings and Clothing, who walked with me to the cafe on the top floor. He was really nice and offered to buy me a pastry or coffee or whatever, I politely declined and just got a water to sip on during the interview. The interview with the manager was basically the same as with the HR lady -- he asked me standard questions about past experiences and about how I would react under certain circumstances, all the while jotting down little notes here and there (try not to pay attention to this, keep eye contact with the manager and smile frequently, these are the things they are looking for in a sales associate).
He then spontaneously asked me to sell him the tie he was wearing, acting as if he was a customer who had just walked in and was looking to buy some accessories. This was not at all about your knowledge of the item, but all about greeting the customer properly, smiling, and being confident with your words. He then gave me a tour of the department and I got to meet a few of the co workers that were on their shift -- at this point I was pretty sure I was getting the job. Sure enough, he told me at the end that he thought I would be a good fit, and I received an email shortly after with some basic information about my training sessions and what not. All in all, it was a very wonderful and relatively easy interview experience. Nordstrom is a really fun company to work for, especially as a summer job for a student home from college (don't tell them that during the interview! You will instantly be denied because they are looking for people who can make a long term commitment -- just tell them you go to the local community college). Hope this helps! Good luck.
Interview Questions
Negotiation Details
The pay was specified (hourly) and was not subject to negotiation.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Personality Test.
More Nordstrom Commissioned Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Sales at Nordstrom
Posted Mar 15, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jun 2011 in Newport Beach, CA (took 1 week)
Applied online. Got a call to come in for an imterviewed. Was interviewed outside by the Nordstrom cafe. Very easy interview. The manager mainly asked about my past experience, what my interest was in her department, etc. Afterwar she showed me around the department and had me pick an item to "sell" to her.
Interview Questions
something.
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
More Nordstrom Sales Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Nordstrom
Posted Mar 11, 2012 — 1 of 1 people found this helpful
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2.0
Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Feb 2012 in Burlington, MA (took 1 week)
Was asked:
1) Why did I choose Nordstrom
2) How do i feel about working on commission
3)Tell me about an experience where you lost a competition
4) Tell me about an experience where you had to work as a team
5) Tell me about an experience where you had to work with a difficult customer
Then had to go on sales floor and sell an item to the manager
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
More Nordstrom Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Intern at Nordstrom
Posted Mar 12, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2012 (took 4+ weeks)
Initially I applied online for the internship in 2 separate locations. I got a call from the first location about my application about a few days after I applied. I told them that I was interested in the 1st location. He said that, that particular location will then contact me in a few weeks. I then was directed to schedule a Phone Interview. The phone interview went really well and was offered to come in for the 1:1. The 1:1 went OK, I’ve done better, I was slightly nervous. She then calls back about a month later with an Offer!
Interview Questions
Negotiation Details
N/a i
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
More Nordstrom Intern Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Retail Associate at Nordstrom
Posted Mar 11, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2012 in Seattle, WA (took 2 days)
Online Application, Phone Screening consisted of why I wanted to specifically work for nordstrom, what makes a successful sales person, and pervious sales experience, and in person interview with department manager with situational questions.
Interview Questions
Negotiation Details
No negotiation
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
More Nordstrom Retail Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Encore at Nordstrom
Posted Mar 10, 2012
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2.0
Easy Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Feb 2012 in W Los Angeles, CA (took 1 week)
I made a account via Nordstroms Website. I received an email requesting a phone interview, the phone interview was quick and they asked afterwards if I was able to come in for a one on one interview. I then went to that and met with the HR manager, and then had another interview the same day with the department manager. I was called later that day and offered the job. which at first I accepted.
Interview Questions
Reason for Declining
After my 2nd day of working the sales floor I realized the sales goal to meet my draw commission was almost impossible. Also I was practically talked to like a child when not knowing how to open in a department I hadn't worked in yet... I resigned. I had other options that insured hourly pay. and I just didn't need that type of stress in my life at the moment.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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