Nordstrom Commissioned Sales Associate Interview

Interviewed Sep 2011 (took 1 week)

Applied on a Sunday afternoon, got an email response Monday afternoon about open interviews that Friday morning. Heard back from the manager who decided to hire within about a week.

Open/group interview process - all other potential candidates were sat down and a general introduction to the store was given by HR/hiring manager. A number of department managers were introduced, then HR employee asked each candidate individually what departments they were interested in, could be general (e.g., any men's department) or specific (e.g., only Bp shoes or men's sportswear). Then you are matched up with available manager for 1:1 interview in a room with most of the other managers:candidates. They ask questions about previous employment, retail, customer service, and open-ended ones as well (I.e., "tell me about a time when you reached or exceeded a goal," or "describe a time when you encountered a dilemma in a previous work environment," etc.). The manager may or may not take you to the sales floor to see how you would sell an item or garment.

Business to business casual attire would be recommended, but also show your sense of style (it is a higher-end specialty store)!