Nordstrom
3.5 of 5 2,473 reviews
www.nordstrom.com Seattle, WA 5000+ Employees

Nordstrom Interview Questions & Reviews in Los Angeles, CA

Updated May 26, 2014
All Interviews Received Offers

Getting the Interview 

28%
2%
2%

Interview Experience 

75%
25%
0%

Interview Difficulty 

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Accepted Offer

Positive Experience

Average Interview

Sales Associate BP Interview

Sales Associate BP
Los Angeles, CA

I applied online and the process took 1 week - interviewed at Nordstrom in April 2013.

Interview Details – Applied online and got a call from HR with a quick phone interview asking about my experience, my current/future plans, why Nordstrom, ect. I was then asked to do an in-person interview which involved the standard what would you do in this scenario questions. She then took me onto the sales floor to do a role playing activity which involved selecting a piece of clothing and selling it to a customer. Overall, it was a great interview process and I felt that management and HR really respected me and explained everything thoroughly.

Interview Question – Explain a recent challenge you have faced?   Answer Question

Negotiation Details – No negotiation. Offered a starting wage plus commission.

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1 person found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Customer Service Experience Interview

Customer Service Experience
Los Angeles, CA

I applied online and the process took 2 weeks - interviewed at Nordstrom in May 2014.

Interview Details – - You either get approved for an interview or disapproved within 2 day sometimes within the hour thru email.
- If approvedl the interview is set up by you, whenever your available thru their website. It can be as soon as 3 days.
-If you pass the phone interview (10 mins tops) with HR, they schedule you for an in person interview
-Takes between 5-7 days.
-Interview with a specific dept. manager then switch you to another.(30 mins)
- They call within 3 days to let you know if they will offer the job or not.
- You'll start as soon as 3-4 days if they hire you.

Overall it took about 2 weeks for the whole process.

Interview Question – What is your greatest accomplishment in your careers thus far?

Explain a time you have gone above and beyond to help a customer.
  Answer Question

Negotiation Details – I had an amount already in mind and if they weren't going to meet that i was going to negotiate. Luckily, they hit my target right of the bat. So I'm not sure how it would've been if i did.

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1 person found this helpful

Accepted Offer

Neutral Experience

Very Easy Interview

Visual Merchandiser Interview

Visual Merchandiser
Los Angeles, CA

I applied online and the process took 2 days - interviewed at Nordstrom.

Interview Details – manager liked me so I got the job it was that easy. I just had a phone interview too. As soon as some changes were made I was no longer a favorite.

Negotiation Details – no starting was $16.00 for visual that is good starting hourly the cap is $23.00, the company has done some cuts so this might change. I am guessing they will pay visual less.

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Accepted Offer

Positive Experience

Average Interview

Barista Interview

Barista
Los Angeles, CA

I applied through an employee referral and the process took 3 weeks - interviewed at Nordstrom in November 2012.

Interview Details – I was referred through a friend that worked at the eBar. I applied online and the manager gave me a call about a month later. I went to visit the store and met with the manager of the eBar. It was a solid interview and not too stressful. I was hired within a week.

Interview Question – The most difficult question was why do you want to work here? I just said that I wanted to work for a progressive company and enjoy the sales business. Nordies is known for the excellent customer service and great sales experience. I think the key is to say that you want to be there for a long term period.   Answer Question

Negotiation Details – Since I did not have any experience in working with coffee, they offered my 9 an hour. I accepted because I did not have any other job and needed something to get by. I ended up learning a lot and enjoyed my time working there. I am considering to reapply and work there again since I got laid off from my last job.

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Accepted Offer

Positive Experience

Easy Interview

Commissioned Sales Associated Interview

Commissioned Sales Associated
Los Angeles, CA

I applied online and the process took 2 weeks - interviewed at Nordstrom.

Interview Details – First, a phone interview for background info and behavioral screenings.
Second you are asked to come in for an in person interview. For my position, I am guessing was a round of hires for summer positions so several managers from several departments were in a room and we rotated a couple times, speaking with different people.

Interview Question – How do you deal with conflict. For example, a customer comes in demanding a return for something that was not purchased at Nordstrom. What do you do?   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Sales Associate Interview

Sales Associate
Los Angeles, CA

I applied online and the process took 1 week - interviewed at Nordstrom in June 2013.

Interview Details – Very easy interview. Applied online and was emailed to schedule a phone interview. Very basic, customer service based interview questions. I was then asked to come in for a one-on-one interview. Still waiting for my one-on-one but very excited.

Interview Question – When were you compared to another person and how did you deal with it?   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Seller Interview

Seller
Los Angeles, CA

I applied online and the process took 2 weeks - interviewed at Nordstrom in October 2010.

Interview Details – easiest to apply online then if interested HR will conduct a phone interview, if passed an in person interview is arranged

Interview Question – what is the most important element to reach comapny goals?   View Answer

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Accepted Offer

Positive Experience

Average Interview

Sales Associate Interview

Sales Associate
Los Angeles, CA

I applied online and the process took 1+ week - interviewed at Nordstrom.

Interview Details – Submitted an online application and was called within a week by HR. Conducted a short interview, mostly personality based questions and then offered an in-person interview with both HR and department manager.

Interview Question – What was a time you did not achieve a goal and what did you do?   Answer Question

Negotiation Details – No negotiation - just asked if I would accept the offer.

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Accepted Offer

Positive Experience

Average Interview

Sales Associate Interview

Sales Associate
Los Angeles, CA

I applied online and the process took 5 days - interviewed at Nordstrom in June 2010.

Interview Details – Applied online, next was the phone interview. Then, the interview with the Department Manager, the lastly with the Store Manager/ or HR person.

Interview Question – Questions puts you on your toes, but you have provided great customer service in the past and a good employee, then you should do fine. Smile, as well.   Answer Question

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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Cosmetics Counter Manager Interview

Cosmetics Counter Manager
Los Angeles, CA

I applied online and the process took 2 weeks - interviewed at Nordstrom in February 2012.

Interview Details – Quick, easy, applied on line , saw an opening for cosmetics did all the initial process from home, then Nordstrom called me within 2 weeks, scheduled me for an interview, and then a second interview and I got hired.

Interview Question – What did I think of micromanage   View Answer

Negotiation Details – Easy and they were very accessible.

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