Nordstrom Interview Questions in Los Angeles, CA

Updated May 26, 2014
Updated May 26, 2014
70 Interview Reviews

Interview Experience

Interview Experience

76%
19%
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Getting an Interview

Getting an Interview

55%
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3%

Interview Difficulty

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  1. 1 person found this helpful  

    Customer Service Experience Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Nordstrom in May 2014.

    Interview Details

    - You either get approved for an interview or disapproved within 2 day sometimes within the hour thru email.
    - If approvedl the interview is set up by you, whenever your available thru their website. It can be as soon as 3 days.
    -If you pass the phone interview (10 mins tops) with HR, they schedule you for an in person interview
    -Takes between 5-7 days.
    -Interview with a specific dept. manager then switch you to another.(30 mins)
    - They call within 3 days to let you know if they will offer the job or not.
    - You'll start as soon as 3-4 days if they hire you.

    Overall it took about 2 weeks for the whole process.

    Interview Questions
    • What is your greatest accomplishment in your careers thus far?

      Explain a time you have gone above and beyond to help a customer.
        Answer Question
    Negotiation Details
    I had an amount already in mind and if they weren't going to meet that i was going to negotiate. Luckily, they hit my target right of the bat. So I'm not sure how it would've been if i did.
    Accepted Offer
    Positive Experience
    Difficult Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in Costa Mesa, CA
    Anonymous Interview Candidate in Costa Mesa, CA
    Application Details

    I applied online – interviewed at Nordstrom.

    Interview Details

    I applied online. I got a phone call from HR doing a quick preliminary interview. I was asked to come in for an interview quickly after that. My interview took place with someone from HR and then a department assistant manager came in and interviewed me as well. I received a phone call from the manager within 3 days offering me the job.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  3. 1 person found this helpful  

    Visual Merchandiser Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied online. The process took 2 daysinterviewed at Nordstrom.

    Interview Details

    manager liked me so I got the job it was that easy. I just had a phone interview too. As soon as some changes were made I was no longer a favorite.

    Negotiation Details
    no starting was $16.00 for visual that is good starting hourly the cap is $23.00, the company has done some cuts so this might change. I am guessing they will pay visual less.
    Accepted Offer
    Neutral Experience
    Easy Interview
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  5.  

    Commissioned Sales Associate Interview

    Anonymous Interview Candidate in Costa Mesa, CA
    Anonymous Interview Candidate in Costa Mesa, CA
    Application Details

    I applied in-person. The process took 5 daysinterviewed at Nordstrom in November 2013.

    Interview Details

    Easy to meet the hiring manager, friendly and immediate.

    Interview Questions
    • There was no problem or bad experience. But when wanting to lateral to another area after season was over, I was asked to contact a different manager. We spoke and she said that she would call me back but never did. Very unprofessional after the interaction we had while I was there.   Answer Question
    Negotiation Details
    There was no negotiation.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Inventory Processor Interview

    Anonymous Interview Candidate in Costa Mesa, CA
    Anonymous Interview Candidate in Costa Mesa, CA
    Application Details

    I applied online. The process took 3 weeksinterviewed at Nordstrom in November 2013.

    Interview Details

    Group interview,
    Easy they don't expect much from you

    Interview Questions
    • Describe a time you were working with a group, what was your role and what was the outcome?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Cosmetic Resident Artist Interview

    Anonymous Interview Candidate in Brea, CA
    Anonymous Interview Candidate in Brea, CA
    Application Details

    I applied online. The process took a dayinterviewed at Nordstrom.

    Interview Details

    I was called by HR to interview on a Friday. I showed up and there were 7 othe people waiting to be interviewed. We were put into a room and called individually into another room where 4 interviewers were interviewing. It was a10-15 min process asking why nordstrom? Tell us about yourself after that we we're put back into the room and waited again for second interview they switched us around with the interviewers more questions asked similar like first interview only re-worded differently. After that your done they said they would let us know by following week.

    Interview Questions
    • Typical interview questions mostly relating with commission and selling.   Answer Question
    No Offer
    Average Interview
  8.  

    Customer Service Interview

    Anonymous Interview Candidate in Santa Ana, CA
    Anonymous Interview Candidate in Santa Ana, CA
    Interview Details

    Applied online
    Received a call a week later and scheduled a phone interview.
    Was contacted a week after the phone interview to schedule an in-person interview.

    Interview Questions
    • "Tell me of a time when you went above & beyond to meet a customer's needs"   Answer Question
    Declined Offer
    Neutral Experience
    Average Interview
  9.  

    Commissioned Sales Associated Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Nordstrom.

    Interview Details

    First, a phone interview for background info and behavioral screenings.
    Second you are asked to come in for an in person interview. For my position, I am guessing was a round of hires for summer positions so several managers from several departments were in a room and we rotated a couple times, speaking with different people.

    Interview Questions
    • How do you deal with conflict. For example, a customer comes in demanding a return for something that was not purchased at Nordstrom. What do you do?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    MAC Freelance Interview

    Anonymous Interview Candidate in Redondo Beach, CA
    Anonymous Interview Candidate in Redondo Beach, CA
    Application Details

    I applied online – interviewed at Nordstrom.

    Interview Details

    Applied online and given a phone interview. It should of been automated.

    Interview Questions
    No Offer
    Neutral Experience
  11.  

    Line Cook Interview

    Anonymous Interview Candidate in Glendale, CA
    Anonymous Interview Candidate in Glendale, CA
    Application Details

    I applied online. The process took a weekinterviewed at Nordstrom.

    Interview Details

    I applied online the next morning I got an email to set up a phone interview, had a 10 min phone interview the next day that consisted of personality & costumer service questions..got a call back for a one on one interview with HR two days later. In my 2nd interview i was asked about my work experience. Got a call back the next day to interview with the chefs the next day, final interview i was asked about my work experience and felt like they wanted to get to know me as a chef and about my work ethic.... 3 days later got a call back and was offered the position. ****NO DRUG TEST*****

    Interview Questions
    • 1-Create a dish.........2-What was your biggest accomplishment so far?, 3-why do you want to work for Nordstroms?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

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