Nordstrom

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Nordstrom Loss Prevention Agent Interview Questions

Updated Nov 14, 2014
Updated Nov 14, 2014
7 Interview Reviews

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Loss Prevention Agent Interview

Anonymous Interview Candidate in Saint Louis, MO
Anonymous Interview Candidate in Saint Louis, MO
Application Details

I applied online. The process took 2 weeksinterviewed at Nordstrom in April 2014.

Interview Details

I was contacted within a day or two of submitting my initial application for this company. They called me two days after my application submission, and set up a formal in person interview. The manager was on time to my interview and the interview itself lasted about 20-30 minutes. After the interview, I then was contacted by human resources to come back for a second interview to meet with human resources three days later. I was asked the same basic questions in both interviews. After the second interview, I was then contacted two days after and offered the full time Loss Prevention Service Ambassador position. I started working the following Tuesday, which is the day they have their new hire employee orientation.

Interview Questions
  • Has there ever been a time where you witnessed a fellow employee find money on the ground and kept it for themselves rather than turning it in to lost and found or human resource? If so, please explain how you would approach the employee and ask them about the money.   View Answer
No Offer
Positive Experience
Average Interview

Other Interview Reviews for Nordstrom

  1.  

    Loss Prevention Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 daysinterviewed at Nordstrom.

    Interview Details

    I had a series of phone interviews; first with the Loss Prevention Manager at the store level, then with a Regional Loss Prevention trainer. The interviews consisted of several questions regarding past work experiences and how you may react to certain situations. It is pretty in depth and you've got to think on your feet. After that, I had a face-to-face with the Manager. After a background check and the Manager speaking to my references, I was offered the position.

    Interview Questions
    • I was asked a series of questions about handling certain shoplift and emergency situations. Having never worked loss prevention, knowing if I was answering correctly was difficult. I just had to use common sense.   Answer Question
    Negotiation Details
    I was asked what salary I thought I should get. I answered 13/hr based off of Glassdoor reviews. I was started at 12.75 (if I remember correctly). I had no experience so, it made sense.
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Loss Prevention Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Nordstrom in October 2013.

    Interview Details

    Hiring went father quickly, after speaking to the LPM for a phone interview. I then went in for a formal interview with LPM and investigator which was followed up with a offer the next day. From application to employment was about two weeks.

    Interview Questions
    • All average questions, i also had a few years experience.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  3. 3 people found this helpful  

    Loss Prevention Agent Interview

    Anonymous Interview Candidate in Anaheim, CA
    Anonymous Interview Candidate in Anaheim, CA
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Nordstrom.

    Interview Details

    Applied online. Was called to schedule a phone interview days later. Had the phone interview which was short. Simple "getting to know you" questions and brief description of the job/pay etc. Was called a few days later to schedule an in person interview. In person interview is kind of like the phone interview, but with scenarios and personality questions. Was called maybe a week and half later by Regional and had a short phone interview. After about another week and half, was called again with a job offer.

    Interview Questions
    • Basic personality or common interview questions. Also a series of questions about legalities and scenarios, so be prepared.   Answer Question
    Negotiation Details
    Asked what I made at current job, was offered a rate. I was told from the start the pay was between XX amount and XX amount.
    Accepted Offer
    Positive Experience
    Difficult Interview
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  5. 1 person found this helpful  

    Loss Prevention Agent Interview

    Anonymous Interview Candidate in Miami, FL
    Anonymous Interview Candidate in Miami, FL
    Application Details

    I applied online. The process took 2 daysinterviewed at Nordstrom in August 2010.

    Interview Details

    I interviewed with the regional Loss Prevention manager, but since I don't have LP experience they decided I would be better in Customer Service/Communications so I interviewed with that manager. It was easy and pleasant and for the first time I didn't feel nervous during an interview. A couple days later they called and I accepted the offer.

    Interview Questions
    • What was a situation in which you went above and beyond for a customer?   Answer Question
    • How would you handle a difficult situation with a customer?   Answer Question
    Negotiation Details
    I was told a completely different rate of pay than the one I started at. It was still pretty good so I didn't feel the need to negotiate.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Loss Prevention Agent Interview

    Anonymous Interview Candidate in Natick, MA
    Anonymous Interview Candidate in Natick, MA
    Application Details

    I applied online. The process took a weekinterviewed at Nordstrom in April 2009.

    Interview Details

    I talked with the Manager and her boss and that was about it. I had no LP training and I did not think I would get the job but I gave it my best and I got the job.

    Interview Questions
    Negotiation Details
    I could not negotiate I needed a job I had no training in LP they gave me a number I said yes.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Loss Prevention Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at Nordstrom in March 2010.

    Interview Details

    Applied online, received an answer 2 days later. First interview was over the phone, basic questions. Was given a second interview, face to face with HR manager and Department manager. Was told I would get a call back within 3 weeks. Never heard from them.

    No Offer
    Positive Experience
    Easy Interview

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