Nordstrom Rack

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  www.nordstromrack.com

Nordstrom Rack Interview Questions

Updated Nov 13, 2014
Updated Nov 13, 2014
153 Interview Reviews

Interview Experience

Interview Experience

76%
14%
8%

Getting an Interview

Getting an Interview

88%
3%
2%

Interview Difficulty

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Average

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Rotating Sales and Support Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at Nordstrom Rack.

    Interview Details

    Very quick process. I applied online and a few hours letter received an e-mail for a phone interview. I set up the phone interview for two days later. I'm not sure if it's b/c it's seasonal, or b/c I have some retail experience, but when the interviewer called me she said I would go directly to the in person interview. I had the in-person interview which was very casual, but if you read all the interview reviews here it's easy to prepare. They will ask you about yourself and your experience and a lot of the questions are situational to see how you have dealt with customers in the past and how you would deal with them in the store.

    I was told I would hear back within 5-6 days, and I got a call 3 days later to set up a 2nd interview with the store manager. The questions were similar and this interview was shorter. I was told they would be making a decision in the next two days. I received a call the following day with an offer.

    Tips: PREPARE!! Do research on the store, be enthusiastic and authentic. Dress professionally.

    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Rotating Sales and Support Interview

    Anonymous Interview Candidate in Birmingham, AL
    Anonymous Interview Candidate in Birmingham, AL
    Application Details

    The process took 1+ weekinterviewed at Nordstrom Rack.

    Interview Details

    I completed the online application with screening test. The next day I got an email about scheduling a phone interview. At the end of the phone interview we set up a time for the in-store interview, and a few days after the interview I got a call with a job offer. It was a very efficient and pleasant experience!

    Interview Questions
    • Why do you want to work for Nordstrom?   Answer Question
    • Give an example of a time when you delivered excellent customer service.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Nordstrom Rack.

    Interview Details

    applied online, about a week, asked you schedule a phone interview, after the phone interview, the person schedule you a store manager interview. If you didn't hear them for a week, that means you probably not fit for the position. I was interviewed once in person with store manager then interviewed one more time with different department manager

    Interview Questions
    • No difficult questions, but you really need to know what they are looking for. try to talk more during the conversation   Answer Question
    Accepted Offer
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  5.  

    Nordstrom Rack Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    it was interesting very polite they got straight to the point on the phone interview this site was very helpful i dont know what else to say they said 50 word minimm but they are effficent on how fast they get back to you you willl know everything in a 2 week processs

    Reasons for Declining

    hours weren't right

    Declined Offer
  6. 1 person found this helpful  

    Seasonal Sales Interview

    Anonymous Interview Candidate in Miami, FL
    Anonymous Interview Candidate in Miami, FL
    Application Details

    I applied online. The process took a dayinterviewed at Nordstrom Rack in October 2014.

    Interview Details

    Applied online, received an e-mail within minutes inviting me for an interview, I replied and was ready for my interview. When I arrived at the store the manager had no idea there was interviews being held that day. She looked very confused and unprepared. After seating down for a while of waiting for her not knowing where she had gone I decided it was best to leave since I am a student and didn't attend school for and interview that was a waist of time. I find it very disrespecting to invite someone for an interview and then not know when they are to be there or for what position. The store looked old and very dirty, the staff was friendly yet very uncoordinated. I was expecting to see everyone with uniforms, hair styled and nice makeup yet all I saw was tired faces with no makeup and the uniform was horrible since it's not well coordinated. If I would have known that Nordstrom was this unprepared I would have never applied.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  7. 1 person found this helpful  

    Sales Associate- Rack Interview

    Anonymous Interview Candidate in Ontario, CA
    Anonymous Interview Candidate in Ontario, CA
    Application Details

    I applied online. The process took 3 weeksinterviewed at Nordstrom Rack in October 2014.

    Interview Details

    there were two different interviews. asked a lot of questions about "what would you do?". "how would you handle the situation". "what are your goals?". "why nordstrom rack?" both interviews together took almost an hour. but idk if it always takes an hour or if they loved me so much they wanted to keep talking with me. my only suggestion is be confident. act as though you already have the job. they seemed to have loved how confident I was in myself.

    Interview Questions
    • what would you do?". "how would you handle the situation". "what are your goals?". "why nordstrom rack?"   View Answer
    Negotiation Details
    it took them forever to finally call me back (little less than a week but felt like forever). I told them I got offered another job and if I could have the weekend to think about it (especially since they took forever to offer me a job) surprising though, I applied for cashier and they offered me instead to work in women's apparel. which means they really liked me. I was offered $10.46. I'm going to see if they'll raise it up a bit when I call on Monday. I just have to be sure not to get too greedy since I'm already making them wait the weekend.
    Accepted Offer
    Positive Experience
    Difficult Interview
  8.  

    Seasonal Rover Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Nordstrom Rack in October 2014.

    Interview Details

    Applied online, they emailed me back next day for an instore interview a week later. then it took them alost 2 weeks to call, but they finally did and i excepted

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Nordstrom Rack Customer Service Associate Interview

    Anonymous Interview Candidate in Costa Mesa, CA
    Anonymous Interview Candidate in Costa Mesa, CA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Nordstrom Rack in October 2014.

    Interview Details

    I FINALLY heard back from the Administrative Clerk TODAY, 13 November--RIDICULOUS! My interview was October 27. For me, the process began with a group interview. The manager of the store went through basic introductions, then, each candidate was paired with a department manager (e.g. shoes, mens, children). I was asked to stay for a second interview after the interview w/my preferred department manager. I received a tour of the store by the same second interviewer.

    Interview Questions
    • N/A. I am simply following-up with this review; I had written it on October 27.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  10.  

    Rotating Sales and Support Associate Interview

    Anonymous Interview Candidate in Towson, MD
    Anonymous Interview Candidate in Towson, MD
    Application Details

    I applied in-person. The process took 2+ weeksinterviewed at Nordstrom Rack in October 2014.

    Interview Details

    Received an email for a phone interview two days after I completed the application. Phone interview went great. After the phone interview I was scheduled to meet the store manager a few days later for a second interview. He was extremely nice and informative. He told me if he is satisfied with our interview he will give me a call in a few days to have another meeting with the department manager. If he decided to go with another applicant he will call me also. So after the meeting with the store manager on Friday, I received a call from the department manager on Monday asking me to come in the following day to meet with him. That interview also went great and he said I would hear back from them in a week. A week later the department manager called me offering me the position

    Interview Questions
    Negotiation Details
    No. The pay that was offered was $11.20 which I thought was amazing being that I'm coming from Macy's that only paid $8.00 an hour
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter – interviewed at Nordstrom Rack in October 2014.

    Interview Details

    Applied online and few days later got an email to schedule a phone interview. For ex. you scheduled your appt at 10am. So basicall they will call btw 10am -12pm. I never recieved that phone call. There is no call back number. Im already employeed but curious what they have to offer but what made it fustrating was their unprofessionalism for unable to follow there own recruiting system and waisting my time while who ever suppose to call me was getting paid.

    Interview Questions
    • Sorry we are so unprofessional. We sent you 2 reminders about your phone interview appt time and we the one that forgot about it. With so many application submitted we believe all are associate are replaceable. So for us not calling you .. we could careless. Do you concur?   View Answer
    Reasons for Declining

    Lack of communication and professionalism.

    Declined Offer
    Negative Experience
    Easy Interview

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