Nordstrom Sales Associate Interview Questions & Reviews
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Updated May 23, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 123 ratings 
“Easy” Interview
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Interview Experience [?] Based on 123 ratings
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| 1–10 of 123 Nordstrom Interviews | Sort by |
Sales Associate at Nordstrom
Posted May 23, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2008 (took 2 days)
It was really easy, I applied online, came in for an interview and was hired. The HR personal was very nice and fashionable. I you like fashion I suggest this job. The commision was great as well.
Interview Questions
Negotiation Details
Well its only hourly plus commision.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Nordstrom
Posted May 20, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed May 2012 in Canoga Park, CA (took 2 weeks)
I applied online and about a week later they called me and I had a phone interview right there and then. Then they asked me to come in for a 1 on 1 interview about 5 days later. The interview was an hour long for me. They asked me questions, gave me a tour of the entire place and then introduced me to the store manager. Then they told me they would contact me in 5 day, I called back within those 5 days and they told me they have to call my references (which they did) and would contact me 2 days later so I am just currently waiting on a response.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Nordstrom
Posted May 15, 2012
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed May 2012 in Aventura, FL (took 2 weeks)
Applied online and was emailed to schedule a phone interview the very next day. The lady on the phone seemed nice. The interview questions were a bit difficult for me (it was my first interview). Overall I thought I did okay. About a week and a half later they called me back to tell me that I wouldn't be hired for the position but they'll keep my application on file.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Nordstrom
Posted May 12, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed May 2012 in Seattle, WA (took 1+ week)
I filled out an online application and personality test. Than I was contacted within 30 minutes by HR to make an appointment for a phone interview. The phone interview was about 20 minutes and the questions were fairly easy. Than I was scheduled for an in person interview. I was also asked to fill out a background check prior to my in-person interview. The in-person interview consisted of an interview with a unspecified manager and than an interview with the manager of the department I applied for. Both went pretty smoothly and both women were very friendly. I was than given a tour of the dept and introduced to the sales associates working. The dept manager also introduced role-play into the interview, asking me sell her items from the department. The manager was young and had grown with the company, so it was nice to see and hear about the success of hiring from within. Everyone I encountered was very courteous and friendly. At the end of my interview, the department manager said that the store manager was out of town and would be back the following week and I would be contacted for an interview with him.. She also asked me to call her if I had any more questions.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Nordstrom
Posted May 2, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Dec 2011 (took 4 days)
I first applied online on the Nordstrom Careers section of the company site. I applied for three positions. I was contacted by HR a few days later, however this was in regards to another department since the positions in the departments that I had applied to were already filled. A phone interview was conducted by the HR department and an in-person interview was scheduled. The interview was held in the office space of the store location. I was interviewed by the manager and assistant manager of the department. The interview was somewhat hard since the questions were somewhat clinical, and I had anticipated questions in regards to fashion, my salesmanship skills, etc. After the question portion of the interview, they gave me a tour of the stock room and department, as well as introduced me to a few team members. They gave me a card and told me to call back for any further questions. I was contacted two days later with a job offer.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Nordstrom
Posted May 1, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Apr 2012 (took 3 days)
Submitted my application online. The next day I got an email to set up a phone interview. was asked questions about my past retail experience. Invited to in person interview. Saw the HR lady from the phone interview and she asked similar, if not the same questions from the phone interview. Then she got the department manager and she interviewed me and then took me on the floor to role play. Thought I did okay, but never got a call back.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Nordstrom
Posted Apr 23, 2012 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2010 (took a day)
The interview was with the department manager and she asked a bunch of situational questions how you would deal with. Also askes questioms about yourself and background. After I had an interview with the store manager. All went well and I got the job.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Nordstrom
Posted Apr 15, 2012 — 1 of 1 people found this helpful
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 in Tucson, AZ (took 2 weeks)
Interview was as standard as they come. Asked situation questions about past sales and customer service experience.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Nordstrom
Posted Apr 13, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Apr 2011 in Seattle, WA (took 1 week)
I applied online at nordstrom.com and surprisingly got a call within a week from the Nordstrom in Northgate Mall about an opening in their accessory department. We talked for a little while, less than 5 minutes, and the lady asked to schedule a more formal phone interview the following week so we set one up.
The phone interview consisted of her asking a variety of questions about my experience with difficult customers, why I like accessories, why I am interested in applying for nordstrom, etc. The whole phone interview lasted probably about 15 minutes and she said she'd be in contact. Never called back!
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Nordstrom
Posted Apr 10, 2012
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4.0
Difficult Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Nov 2010 in Los Angeles, CA (took 2 weeks)
I applied online and got a call back a few days later to schedule an interview. I originally had an interview with an accessories manager, and I could honestly tell that she didn't like me during the interview. After I left, she called me that night and told me that she would forward my application over to another department which turned out to BP who I interviewed with a couple of days later. The manager who interviewed me there was really nice and bubbly and the interview lasted about 20 minutes. She called me the next day and offered me the job.
Interview Questions
Other Details
The interview consisted of a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
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