Nordstrom Sales Associate Interview Questions

Updated Oct 15, 2014
Updated Oct 15, 2014
343 Interview Reviews

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Sales Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

open interview was where I picked 3 departments to interview with. The second dept gave me the job. Very loud in room when interviewing with managers. Was asked about a time when I had a hard to sell item.

Interview Questions
Accepted Offer

Other Interview Reviews for Nordstrom

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Initially I had a very good experience with the interview process. The intitial contact was timely in response to my application, and the first round open interview went very well. I was called back within 24 hours for a second interview with the department manager. I felt that went well also, despite the manager being 20 minutes late to start the interview, and was told by the manager I would hear back from her whether I got the job or not by the next day. After that I heard nothing at all, from any one in the company. I called back two days later to speak with the manager and left a message and still never received any response or returned call. I'm disappointed to not have been hired, but moreso with the lack of communication after my second interview. I don't think that indicates a symptomatic fault in Nordstrom itself, but certainly with a manager who only had to decide between 3 candidates.

    Interview Questions
    • What is the most competitive environment you have ever been a part of? What is one example of how you helped a client with high expectations?   Answer Question
    No Offer
    Neutral Experience
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in Palo Alto, CA
    Anonymous Interview Candidate in Palo Alto, CA
    Application Details

    I applied online. The process took a weekinterviewed at Nordstrom.

    Interview Details

    Brought in for an interview with several managers. Asked questions that were similar to previous managers. The managers were very nice and encouraging. It was a pretty laid back interview, I felt very comfortable and relaxed. Once we interviewed with one manager, we went back to a common room in which we waited for the next manager to come and get us.

    Interview Questions
    • Not many difficult questions, just more questions about past experiences.
      "Why do you want to be in sales?"
        Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in Annapolis, MD
    Anonymous Interview Candidate in Annapolis, MD
    Application Details

    I applied online. The process took a weekinterviewed at Nordstrom in October 2014.

    Interview Details

    Yayy im so excited I just had my interview and got hired!

    So I applied for the Nordstrom position last week on Wednesday. Received a call friday from the HR assistant asking if I could come in for an interview today which is Tuesday. Interviewed with the HR manager then store Manager.. told they would call me (tomorrow) Wednesday. However they called me on my way home from the interview offering me the position. . Sooo yayyy! Superr excited!

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Nordstrom.

    Interview Details

    phone interview first, basically to see what kind of position you've worked in retail before and if you can go along with their "customer is first" philosophy. in person interview with the HR person from the phone interview and if you pass that then an interview with the department manager where you'll potentially be working.

    Interview Questions
    Accepted Offer
    Easy Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    One interview with department manager and got a call 5 days later with an offer. Interview really depends on the manager, mine was formal and exam-like whereas others I've had with Nordstrom have been laid-back and conversational. Prepare to answer mostly standard behavioral questions and questions about your previous experience and how it relates to sales.

    Interview Questions
    Negotiation Details
    No negotiation, 100% commissioned.
    Accepted Offer
  7. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I applied online to work in BP and was never contacted. I then reached out about my application and they asked if I would be interested in working in the kids department and I said yes. I was then scheduled for an interview and was called 2 days later letting me know I got the job!

    Interview Questions
    Accepted Offer
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2+ weeksinterviewed at Nordstrom.

    Interview Details

    Applied online, had a phone interview with HR asking general behavioral questions (tell me about a time you failed, etc.) and questions relating to Nordstrom culture (how do you feel about working on commission, etc.). Around one week later had an in-person interview with the department manager. Was asked to "sell" to her and was asked more behavioral and situational questions. Pretty easy overall.

    Interview Questions
    • Most difficult part was selling to the manager as they played the part of various difficult customers.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Nordstrom.

    Interview Details

    I applied online and got an email shortly after for a phone interview. Very basic conversation and super friendly, why Nordstrom? Tell me about yourself. What is a goal you set but didn't achieve.

    Interview Questions
    • Describe a difficult work situation and tell your solution   Answer Question
    Accepted Offer
    Easy Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate in Honolulu, HI
    Anonymous Interview Candidate in Honolulu, HI
    Application Details

    I applied in-person. The process took a weekinterviewed at Nordstrom.

    Interview Details

    I applied online and went to the store the next day to personally hand in another copy of my resume. I think this helped me a lot because I got to meet with the department manager face-to-face, which is always a leg up (not being just a piece of paper). The process took about a week in total. I was called in for an interview several days later; there was a basic question interview followed by a performance review. I was called in again the next day to talk to the store manager, which included more conversational questions.

    Interview Questions
    • They ask you to come up with several outfits based on a customer profile they invent for you on the spot.   View Answer
    No Offer
    Difficult Interview

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