Nordstrom Sales Associate Interview Questions

Updated Jul 29, 2015
424 Interview Reviews

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Helpful (1)  

Sales Associate Interview

Anonymous Employee
No Offer
Neutral Experience
Average Interview

Application

I applied online. The process took 1+ weekinterviewed at Nordstrom.

Interview

Was a situational-style phone interview for a part time seasonal position I wanted over the winter break. I went through two phone interviews. The questions were vague and gave a lot of room for the interviewee to answer. I was asked about ten questions with the interviewer from human resources transcribing my answers for later reference.

Interview Questions

  • Describe a time you demonstrated leadership.   1 Answer

Other Interview Reviews for Nordstrom

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate in Austin, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Nordstrom (Austin, TX) in May 2015.

    Interview

    I applied online and they e-mailed me the next day about setting up a phone interview, which I set up for the following day. At the end of the phone interview, they said they wanted to continue the hiring process and set up a date for an in-store interview, which was for the following week. After that interview they got back to me in a little over a week offering me the position.

    Interview Questions

  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in Saint Louis, MO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Nordstrom (Saint Louis, MO) in May 2015.

    Interview

    I applied online (a process which took about 20 minutes or so), and was contacted via e-mail within 24 hours to set up a phone interview. Phone interview was recorded & lasted about 10 minutes, asking general questions. At the end of the phone interview I was asked my availability & if I'd like to please set up an in-person interview the following wk., which did not work with my current work schedule, so I was given another time option for the week after that, which I took.

    Interview Questions

    • Describe a time you encountered a difficult situation with a customer at work. How did you handle the situation?   Answer Question
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in Bethesda, MD
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took a weekinterviewed at Nordstrom (Bethesda, MD).

    Interview

    I was recommended by a friend. I was told to apply online and then I received a phone interview. After the phone interview i was told to come in for another interview. The interview process was really fast.

    Interview Questions

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  5. Helpful (6)  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at Nordstrom.

    Interview

    I applied online and then came into the store for an in-person interview. The manager was nice and I felt comfortable. Dress business but trendy! They really want to know what you can bring to the company. They want someone who has wonderful customer service skills, and someone who will work hard and who has respect for their company and will be a positve representation of Nordstrom.

    Interview Questions

  6.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Nordstrom.

    Interview

    Applied online, got called for a phone interview, then moved onto 1:1 interview which included tell me how would you sell this hosiery to a student that was visiting but went to school in New York?

    Interview Questions

  7.  

    Sales Associate Interview

    Anonymous Interview Candidate in Paramus, NJ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Nordstrom (Paramus, NJ) in March 2015.

    Interview

    I applied online and got a call within the week. It was a short phone interview and if they like you, they will schedule an in person interview. To be honest, I think they are going to schedule you anyway no matter how you answer the questions. They only do inperson-interviews for certain departments on certain weekdays. My pick was either a Tuesday or Thursday. I picked an interview date 2 weeks out. If you really want this job, just wear head to toe from what you can buy from Nordstroms. So I show up and I met with a department manager. I guess with whoever's department manager you're interviewing with, if they like you, then you'll be under them. The offices are like a college campus, completely not matching the sales floor look. Anyway, she followed an interview manual and asked me 7 easy questions. She hand wrote everyone of my answers. They said they will need 1 week to decide. But I got a phone call 1 day later and got an offer. I think I was the only one they interviewed.

    Interview Questions

  8. Helpful (4)  

    Sales Associate Interview

    Anonymous Employee
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online – interviewed at Nordstrom.

    Interview

    Applied online. A few days later I received an email for phone interview. It went well and I was invited in for a live one on one interview. The process was very typical and similar to any other retail sales interview. The live interview was also very typical and similar to any other retail sales interview.

    Interview Questions

  9. Helpful (1)  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    Summited resume online and attachment documents. After two weeks I received a response email requesting an in house interview. The Interview had basic questions. Very easy. one-on-one with the manager of the sales section.

    Interview Questions

  10. Helpful (1)  

    Sales Associate Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Nordstrom.

    Interview

    I applied online through their website. Was e-mailed within a week inviting me for a group interview. Group interview was with about 10 other people. We got to speak with a few different department managers to see which area we wanted to work in and if we were qualified. Questions were basic-asking about previous selling experience, where you see yourself in 5 years, etc.

    Interview Questions

    • What was a time when you were part of a team and which part of the team were you?   Answer Question

    Reasons for Declining

    I declined because I had another job offer

See What Nordstrom Employees Are Saying

 Former Anonymous Employee in San Jose, CA

Pros: “Commission-based salary - you get to work for your paycheck. My manager actually cared if I was doing well or not. She tried to help me out if I was struggling and tried to improve my...”“Commission-based salary - you get to work for your paycheck. My manager actually cared if I was doing well or not. She tried to help me out if I was struggling and tried to improve my selling skills.” – Full Review

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