Nordstrom

www.nordstrom.com
Employer Engaged

Nordstrom Sales Associate Interview Questions

Updated Feb 25, 2015
Updated Feb 25, 2015
371 Interview Reviews

Interview Experience

Interview Experience

72%
22%
4%

Getting an Interview

Getting an Interview

67%
3%
3%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy

371 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty

 

Sales Associate Interview

Anonymous Interview Candidate in Palo Alto, CA
Anonymous Interview Candidate in Palo Alto, CA
Application Details

I applied online. The process took a weekinterviewed at Nordstrom.

Interview Details

Brought in for an interview with several managers. Asked questions that were similar to previous managers. The managers were very nice and encouraging. It was a pretty laid back interview, I felt very comfortable and relaxed. Once we interviewed with one manager, we went back to a common room in which we waited for the next manager to come and get us.

Interview Questions
  • Not many difficult questions, just more questions about past experiences.
    "Why do you want to be in sales?"
     
    Answer Question
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Nordstrom

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate in Annapolis, MD
    Anonymous Interview Candidate in Annapolis, MD
    Application Details

    I applied online. The process took a weekinterviewed at Nordstrom in October 2014.

    Interview Details

    Yayy im so excited I just had my interview and got hired!

    So I applied for the Nordstrom position last week on Wednesday. Received a call friday from the HR assistant asking if I could come in for an interview today which is Tuesday. Interviewed with the HR manager then store Manager.. told they would call me (tomorrow) Wednesday. However they called me on my way home from the interview offering me the position. . Sooo yayyy! Superr excited!

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Nordstrom.

    Interview Details

    phone interview first, basically to see what kind of position you've worked in retail before and if you can go along with their "customer is first" philosophy. in person interview with the HR person from the phone interview and if you pass that then an interview with the department manager where you'll potentially be working.

    Interview Questions
    Accepted Offer
    Easy Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    One interview with department manager and got a call 5 days later with an offer. Interview really depends on the manager, mine was formal and exam-like whereas others I've had with Nordstrom have been laid-back and conversational. Prepare to answer mostly standard behavioral questions and questions about your previous experience and how it relates to sales.

    Interview Questions
    Negotiation Details
    No negotiation, 100% commissioned.
    Accepted Offer
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I applied online to work in BP and was never contacted. I then reached out about my application and they asked if I would be interested in working in the kids department and I said yes. I was then scheduled for an interview and was called 2 days later letting me know I got the job!

    Interview Questions
    Accepted Offer
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2+ weeksinterviewed at Nordstrom.

    Interview Details

    Applied online, had a phone interview with HR asking general behavioral questions (tell me about a time you failed, etc.) and questions relating to Nordstrom culture (how do you feel about working on commission, etc.). Around one week later had an in-person interview with the department manager. Was asked to "sell" to her and was asked more behavioral and situational questions. Pretty easy overall.

    Interview Questions
    • Most difficult part was selling to the manager as they played the part of various difficult customers.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I was interviewed by three people. Manager of mens shoes, then the manager of mens rail and furnishing. They showed me around the store then i had to sell a item to the assistant manager of the furnishing department

    Interview Questions
    • How would you handle being in a commission based environment?   Answer Question
    Accepted Offer
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Nordstrom.

    Interview Details

    I applied online and got an email shortly after for a phone interview. Very basic conversation and super friendly, why Nordstrom? Tell me about yourself. What is a goal you set but didn't achieve.

    Interview Questions
    • Describe a difficult work situation and tell your solution   Answer Question
    Accepted Offer
    Easy Interview
  9.  

    Sales Associate Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Nordstrom in September 2014.

    Interview Details

    completed application on line and received a phone interview notification via email. A assistant recruiter called me and the phone screening interview lasted about 15 minutes. She had to contact me twice prior to my in-person interview 1) their scheduling system wasn't updated to book an interview 2) my initial position was already filled while I was waiting for her call back-- It took about two days.

    On the interview day, they called and left messages about changing interview time when I was already in the building. Finally we went ahead with our original interview time. The interview went OK. I would not apply for any position for Nordstrom in the future.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  10.  

    Sales Associate Interview

    Anonymous Employee in Honolulu, HI
    Anonymous Employee in Honolulu, HI
    Application Details

    I applied in-person. The process took a weekinterviewed at Nordstrom.

    Interview Details

    I applied online and went to the store the next day to personally hand in another copy of my resume. I think this helped me a lot because I got to meet with the department manager face-to-face, which is always a leg up (not being just a piece of paper). The process took about a week in total. I was called in for an interview several days later; there was a basic question interview followed by a performance review. I was called in again the next day to talk to the store manager, which included more conversational questions.

    Interview Questions
    • They ask you to come up with several outfits based on a customer profile they invent for you on the spot.   View Answer
    No Offer
    Difficult Interview

See What Nordstrom Employees Are Saying

 Former Anonymous Employee

Pros: “The pay is great. The managers are really dedicated, and you can tell that they enjoy their jobs and really want to help the other employees.” Full Review

Work at Nordstrom? Share Your Experiences

Nordstrom

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.