Nordstrom Sales Associate Interview Questions

Updated Sep 26, 2014
Updated Sep 26, 2014
336 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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Sales Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 5 days - interviewed at Nordstrom.

Interview Details

My entire interview process was done over the phone because I was applying for a position in another state. I first had a general interview with HR then the department manager a few days later. Be prepared to sell something something from the department you are applying for and showing that you know how to cross sell from other departments is a plus.

Interview Questions
  • How would you persuade a customer who is hesitant to buy?   Answer Question
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Nordstrom

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1 week - interviewed at Nordstrom.

    Interview Details

    Phone interview first, followed by an interview session. Once hired, there is a two day classroom training process before floor training.

    Interview Questions
    • They ask you to try and sell an item from the department you are interviewing for.   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Sale Associate Interview

    Anonymous Interview Candidate  in  San Francisco, CA
    Anonymous Interview Candidate in San Francisco, CA
    Application Details

    I applied online - interviewed at Nordstrom in March 2014.

    Interview Details

    I received an email telling me if I would like to set up the time and date for the interview. I replied promptly afterward and chose the time and date. The interview was easy and fun. I had the interview with HR and then my department manager.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Process took about two months from beginning to end

    Interview Questions
    No Offer
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    A lot of "what if" questions based on customer service

    Interview Questions
    Accepted Offer
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 1 week - interviewed at Nordstrom.

    Interview Details

    So effortless and amazing. Great company to work for.

    Interview Questions
    Accepted Offer
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1 week - interviewed at Nordstrom.

    Interview Details

    Applied Online and received an email a few days later to set up a phone interview. The phone interview lasted 10 minutes and she asked me to come in for in person interview. Interview was very similar to phone interview however she did ask me more situational questions regarding customer service.

    Interview Questions
    • Tell me a time where you displayed excellent customer service.   Answer Question
    Declined Offer
    Positive Experience
    Easy Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at Nordstrom.

    Interview Details

    I applied online and received an email the next day to schedule a phone interview. The interview was short (less than 5 minutes) and consisted of general interview questions as well as a few about commission sales. At the end of the phone interview we scheduled a face to face interview with HR for the following week. I interviewed with the HR manager who was incredibly friendly. She told me she knew of a department that she believed would be a good fit for me and asked if I would be willing to interview with that manager right away. A few moments later the manager walked in and basically repeated the same questions I had just gone through with HR. At the end of the questions she brought me back to the department to show me around, and then had me pick a piece of merchandise from the racks and try to sell it to her as if she was a customer. It was kind of intimidating to be put on the spot like that but she was really nice about the whole thing. She called me later that day to offer me the position and I started the following week.

    Interview Questions
    • "Sell" an item on the floor to the manager as if he/she was an actual customer.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeks - interviewed at Nordstrom.

    Interview Details

    Applied for stylist position. Unfortunately the manager is out in maternity leave. But interview was easy overall. Over the phone. Then in person hr&dept. Then was offered sales position

    Interview Questions
    • Mock sale on the floor to dept manager   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 1 week - interviewed at Nordstrom.

    Interview Details

    Interviewed with Department Manager and Store Manager. After an initial online assessment, advanced to the next stage.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

See What Nordstrom Employees Are Saying

 Former Anonymous Employee

Pros: “There are many pros to this job. You are able to control your income because it is commission based. The more you sell the more money you make. The company is also a really great company…” Full Review

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