Nordstrom Sales Associate Interview Questions & Reviews

Updated Aug 22, 2014
Updated Aug 22, 2014
329 interviews

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Interview Experience

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Sale Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I interviewed online. The process took 2 weeks - interviewed at Nordstrom.

Interview Details

Apply online, but try to make a connection with someone who works at a store who can push your application through HR. You'll probably interview with HR first, then pop around to different departments. Don't worry if you aren't accepted by the first department you interview with, the manager will probably pass you along to a friend!

Interview Questions
Accepted Offer

Other Interview Reviews for Nordstrom

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Beachwood, OH
    Anonymous Interview Candidate in Beachwood, OH
    Application Details

    I interviewed online. The process took 2 days - interviewed at Nordstrom in October 2013.

    Interview Details

    Had 2 interviews, one over the phone and the other in person. The phone interview was just to see what type of person you are. The face to face interview is with your department manager is was relatively easy. I just had to answer a few questions and I was in.

    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Costa Mesa, CA
    Anonymous Interview Candidate in Costa Mesa, CA
    Application Details

    I interviewed online - interviewed at Nordstrom.

    Interview Details

    I applied online. I got a phone call from HR doing a quick preliminary interview. I was asked to come in for an interview quickly after that. My interview took place with someone from HR and then a department assistant manager came in and interviewed me as well. I received a phone call from the manager within 3 days offering me the job.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  3. 1 person found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Richmond Heights, St. Louis, MO
    Anonymous Interview Candidate in Richmond Heights, St. Louis, MO
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Nordstrom in May 2012.

    Interview Details

    First, everyone interviews with HR on the phone and if they like you then you get an interview with the manager of the department you are applying for.

    I only interviewed once with the department manager. Several other employees said they interviewed with the department manager and then with the store manager.

    All questions are about examples of either customer service or sales
    -nothing to difficult or hard
    -i mostly made up stories that I thought they would like and it got me hired

    Interview Questions
    • Nothing was difficult, its all common sense. You don't need to be a genius to be hired, just show that you are friendly, lots of energy, and that you can sell any product.   Answer Question
    Negotiation Details
    No Negotiation ! You get what ever the commission rate is for that department. ONLY COMMISSION pay if you don't make at least $9 an hour from commission then CONSIDER YOUR SELF FIRED!
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    difficult online application finally reached someone in HR who invited me in after becoming aware of my experience

    Interview Questions
    Accepted Offer
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed in-person. The process took a day - interviewed at Nordstrom.

    Interview Details

    Served as a Fashion Board Intern for three years in their BP Department. After graduating high school, I was asked to join their sales team. I interviewed with the Manager of BP.

    Interview Questions
    Accepted Offer
    Easy Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    There are many interviews you have to go through to get hired. First, the HR phone screen, then HR in person interview, then Manager interview. Many stores require a store manager interview as well.

    Interview Questions
    Negotiation Details
    There wasn't much negotiation, you get an offer and accept.
    Accepted Offer
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 5 days - interviewed at Nordstrom.

    Interview Details

    My entire interview process was done over the phone because I was applying for a position in another state. I first had a general interview with HR then the department manager a few days later. Be prepared to sell something something from the department you are applying for and showing that you know how to cross sell from other departments is a plus.

    Interview Questions
    • How would you persuade a customer who is hesitant to buy?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 1 week - interviewed at Nordstrom.

    Interview Details

    Phone interview first, followed by an interview session. Once hired, there is a two day classroom training process before floor training.

    Interview Questions
    • They ask you to try and sell an item from the department you are interviewing for.   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Sales Associate Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Process took about two months from beginning to end

    Interview Questions
    No Offer

See What Nordstrom Employees Are Saying

 Former Retail Sales Associate in Santa Barbara, CA

Pros: “Can move up with time, although things are changing making it increasingly more difficult. Promotes within. Flexible with scheduling if working elsewhere or in school. Benefits for ft…” Full Review

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