Nordstrom

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  www.nordstrom.com

Nordstrom Sales Associate Interview Questions

Updated Nov 19, 2014
Updated Nov 19, 2014
357 Interview Reviews

Interview Experience

Interview Experience

73%
22%
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Getting an Interview

Getting an Interview

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Interview Difficulty

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Sales Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 2 weeksinterviewed at Nordstrom in April 2014.

Interview Details

Applied online and was contacted for an over the phone interview. Then after, was invited to come in and interview in person. One room set aside for interviewing. Three tables, with three managers at each table. Rotated tables for mini speed dating like interviews. Was offered the job around 5 days after.

Interview Questions
  • 1.) Sell me this... They'll hand you a piece of jewelry etc. and expect you to do a role-play with them. Pretend as if they're a customer and approach it as that.
    2.) A time you did not achieve a goal?
    3.) Greatest accomplishment?
    4.) Why do you want to work for Nordstrom?
    5.) Which department would you like to work in and why?
    6.) Tell me about yourself.
      Answer Question
Negotiation Details
None. Min wage base + commission.
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Nordstrom

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral – interviewed at Nordstrom in April 2014.

    Interview Details

    It was average. Nothing too unexpected or out of the ordinary. Just be yourself. They already seem to know what they want. If you fit the bill than great.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in Palm Beach Gardens, FL
    Anonymous Interview Candidate in Palm Beach Gardens, FL
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Nordstrom in April 2014.

    Interview Details

    I found the initial job posting online through Nordstrom's website. After submitting the application, I received an e-mail response about 7 days later that stated I was selected for an interview over the phone, and I was given the option to pick a time to interview over a specified three-day range. This part of the process is flexible, and I was able to change the original time I had chosen due to a scheduling conflict. While speaking on the phone with a representative from the HR department at the local store where I applied to work, I was asked to schedule an in-person interview with the manager from the department in which I would be placed. During the in-person interview, I met with the manager and she asked similar questions as the HR representative did during the phone interview. After giving me a tour of the floor areas that she managed, the manager asked me to select and present a series of outfits to her for different occasions. I received a job offer the same day over the phone, about 3 hours after the in-person interview concluded. I accepted and began working the following week.

    Interview Questions
    • "When was a time that you had to work with a team to overcome a conflict or problem?"   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Sale Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Nordstrom.

    Interview Details

    Apply online, but try to make a connection with someone who works at a store who can push your application through HR. You'll probably interview with HR first, then pop around to different departments. Don't worry if you aren't accepted by the first department you interview with, the manager will probably pass you along to a friend!

    Interview Questions
    Accepted Offer
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Sales Associate Interview

    Anonymous Interview Candidate in Costa Mesa, CA
    Anonymous Interview Candidate in Costa Mesa, CA
    Application Details

    I applied online – interviewed at Nordstrom.

    Interview Details

    I applied online. I got a phone call from HR doing a quick preliminary interview. I was asked to come in for an interview quickly after that. My interview took place with someone from HR and then a department assistant manager came in and interviewed me as well. I received a phone call from the manager within 3 days offering me the job.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    difficult online application finally reached someone in HR who invited me in after becoming aware of my experience

    Interview Questions
    Accepted Offer
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a dayinterviewed at Nordstrom.

    Interview Details

    Served as a Fashion Board Intern for three years in their BP Department. After graduating high school, I was asked to join their sales team. I interviewed with the Manager of BP.

    Interview Questions
    Accepted Offer
    Easy Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    There are many interviews you have to go through to get hired. First, the HR phone screen, then HR in person interview, then Manager interview. Many stores require a store manager interview as well.

    Interview Questions
    Negotiation Details
    There wasn't much negotiation, you get an offer and accept.
    Accepted Offer
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at Nordstrom.

    Interview Details

    My entire interview process was done over the phone because I was applying for a position in another state. I first had a general interview with HR then the department manager a few days later. Be prepared to sell something something from the department you are applying for and showing that you know how to cross sell from other departments is a plus.

    Interview Questions
    • How would you persuade a customer who is hesitant to buy?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Nordstrom.

    Interview Details

    Phone interview first, followed by an interview session. Once hired, there is a two day classroom training process before floor training.

    Interview Questions
    • They ask you to try and sell an item from the department you are interviewing for.   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview

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