Nordstrom Sales Associate Interview Questions

Updated Sep 14, 2014
Updated Sep 14, 2014
333 Interview Reviews

Interview Experience

Interview Experience

74%
22%
3%

Getting an Interview

Getting an Interview

71%
4%
3%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy

333 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

 

Sales Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

There are many interviews you have to go through to get hired. First, the HR phone screen, then HR in person interview, then Manager interview. Many stores require a store manager interview as well.

Interview Questions
Negotiation Details
There wasn't much negotiation, you get an offer and accept.
Accepted Offer

Other Interview Reviews for Nordstrom

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 days - interviewed at Nordstrom.

    Interview Details

    My entire interview process was done over the phone because I was applying for a position in another state. I first had a general interview with HR then the department manager a few days later. Be prepared to sell something something from the department you are applying for and showing that you know how to cross sell from other departments is a plus.

    Interview Questions
    • How would you persuade a customer who is hesitant to buy?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1 week - interviewed at Nordstrom.

    Interview Details

    Phone interview first, followed by an interview session. Once hired, there is a two day classroom training process before floor training.

    Interview Questions
    • They ask you to try and sell an item from the department you are interviewing for.   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Process took about two months from beginning to end

    Interview Questions
    No Offer
  4. We want your feedback – Is this interview information helpful to you?  Yes | No
  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 days - interviewed at Nordstrom in June 2012.

    Interview Details

    Interviewed in June 2012.

    Applied online. Then went through a phone interview with vey basic questions. Second interview was with the manager in one to one. Third interview was a selling based interview. Process took around 4 days.

    Interview Questions
    • How I was planing to seek out customers over the phone and not just infront of me coming into the store.   Answer Question
    Accepted Offer
    Average Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Saint Louis, MO
    Anonymous Interview Candidate in Saint Louis, MO
    Application Details

    I applied online. The process took 1+ week - interviewed at Nordstrom in April 2013.

    Interview Details

    Applied online. Received a call rather quickly. First interview was short telephone conversation/questions. Was asked to come to the store for interview.

    Interview Questions
    • Received a tour within the department. While on the tour, interviewer noted a tee-shirt that was a item the store was currently promoting. I was asked to demonstrate how I would sell that item to a customer, not knowing anything about the product other than what I observed of the item and display during the tour.   Answer Question
    Reasons for Declining

    Accepted different job

    Declined Offer
    Neutral Experience
    Average Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    A lot of "what if" questions based on customer service

    Interview Questions
    Accepted Offer
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied online. The process took 2 weeks - interviewed at Nordstrom in June 2013.

    Interview Details

    Very professional and fun.

    Interview Questions
    Negotiation Details
    No negotiation took place.
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 1 week - interviewed at Nordstrom.

    Interview Details

    So effortless and amazing. Great company to work for.

    Interview Questions
    Accepted Offer
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1 week - interviewed at Nordstrom.

    Interview Details

    Applied Online and received an email a few days later to set up a phone interview. The phone interview lasted 10 minutes and she asked me to come in for in person interview. Interview was very similar to phone interview however she did ask me more situational questions regarding customer service.

    Interview Questions
    • Tell me a time where you displayed excellent customer service.   Answer Question
    Declined Offer
    Positive Experience
    Easy Interview

See What Nordstrom Employees Are Saying

 Former Commissioned Sales Associate

Pros: “Overall, the people at are great. You receive great exposure in the retail sales and growth possible in this field with hard work.” Full Review

Worked for Nordstrom? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.