Nordstrom

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Nordstrom Sales Associate Interview Questions

Updated Dec 14, 2014
Updated Dec 14, 2014
362 Interview Reviews

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Sales Associate Interview

Anonymous Interview Candidate in Providence, RI
Anonymous Interview Candidate in Providence, RI
Application Details

I applied online. The process took 2 weeksinterviewed at Nordstrom in May 2014.

Interview Details

I submitted my online application and was emailed the following week to schedule a phone interview. The phone interview was brief and to the point, at the conclusion of the phone interview the HR representative said she would like to schedule me for an in store interview. The phone interview was on a Tuesday and the in store interview was held that Friday. It was a panel style interview. Four of us were interviewed in the same room by four managers. We each sat at an individual desk with the manager so everyone was talking at the same time which made it feel comfortable since no one was listening to anyone else's interview. The managers all had the same sheets to ensure that they all asked the same exact questions and touched upon the same topics. They took brief notes of our answers. They were very friendly. After sitting and answering the questions with one manager, another manager took me to a department where she selected an item and asked me to sell it to her. (fun role play to test your selling ability) Afterwards she asked a few more questions and concluded the interview. She smiled and said I would hear back in a few days, I was confident that I had gotten the position. By Wednesday I had not heard anything back and was concerned so I called HR asking if the individuals who had been hired had already been notified. A few minutes later I received a phone call telling me I was hired and when I would start. :)

Interview Questions
  • Tell me about a time you were compared to another employee.   Answer Question
Negotiation Details
There is no negotiation, there is a base pay and each department has a different commission rate. It is very simple.
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Nordstrom

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Nordstrom.

    Interview Details

    When i first applied, they didnt call me after two weeks, i was the one that called them. They had a phone interview with me that was about 10 minutes and it was basically asking me if i had any experience selling in a commission driven environment, and if i had every worked in retail before. The in office interview was basically asking be about life experiences and obstacles i faced working in a team environment.

    Interview Questions
    • How wold i sell a piece of clothing? there wasn't really a difficult question   View Answer
    Accepted Offer
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Nordstrom.

    Interview Details

    I applied online and received an email shortly after to schedule a phone interview. The phone interview was short (about 10 minutes long) . At the end of the interview, the lady said that she would send me an email in a couple of days. My interview was on a Friday and I received an email on Monday saying that they were moving forward with another candidate.

    Interview Questions
    • Tell me about a time that you weren't able to accomplish a goal, and how did you deal with it?
      What skills do you think are most important for this job?
       
      Answer Question
    No Offer
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Nordstrom in April 2014.

    Interview Details

    Applied online and was contacted for an over the phone interview. Then after, was invited to come in and interview in person. One room set aside for interviewing. Three tables, with three managers at each table. Rotated tables for mini speed dating like interviews. Was offered the job around 5 days after.

    Interview Questions
    • 1.) Sell me this... They'll hand you a piece of jewelry etc. and expect you to do a role-play with them. Pretend as if they're a customer and approach it as that.
      2.) A time you did not achieve a goal?
      3.) Greatest accomplishment?
      4.) Why do you want to work for Nordstrom?
      5.) Which department would you like to work in and why?
      6.) Tell me about yourself.
       
      Answer Question
    Negotiation Details
    None. Min wage base + commission.
    Accepted Offer
    Positive Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Sales Associate Interview

    Anonymous Interview Candidate in Palm Beach Gardens, FL
    Anonymous Interview Candidate in Palm Beach Gardens, FL
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Nordstrom in April 2014.

    Interview Details

    I found the initial job posting online through Nordstrom's website. After submitting the application, I received an e-mail response about 7 days later that stated I was selected for an interview over the phone, and I was given the option to pick a time to interview over a specified three-day range. This part of the process is flexible, and I was able to change the original time I had chosen due to a scheduling conflict. While speaking on the phone with a representative from the HR department at the local store where I applied to work, I was asked to schedule an in-person interview with the manager from the department in which I would be placed. During the in-person interview, I met with the manager and she asked similar questions as the HR representative did during the phone interview. After giving me a tour of the floor areas that she managed, the manager asked me to select and present a series of outfits to her for different occasions. I received a job offer the same day over the phone, about 3 hours after the in-person interview concluded. I accepted and began working the following week.

    Interview Questions
    • "When was a time that you had to work with a team to overcome a conflict or problem?"   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral – interviewed at Nordstrom in April 2014.

    Interview Details

    It was average. Nothing too unexpected or out of the ordinary. Just be yourself. They already seem to know what they want. If you fit the bill than great.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate in Hurst, TX
    Anonymous Interview Candidate in Hurst, TX
    Application Details

    I applied online. The process took a weekinterviewed at Nordstrom in April 2014.

    Interview Details

    I applied online and within 20 minutes I got an email asking me to set an appointment for a phone interview. I was of course nervous (I've never had a job before, and this is NORDSTROM), so I came on here and looked at all of the questions you guys were asked, wrote them down and studied it hard to make sure I didn't sound like I was a bad candidate. The phone interview was brief, about ten minutes. Asked how I would handle difficult customers, what skills I thought fit the position.
    At the end of the ten minutes she set me for an interview on the following Monday!
    I interviewed with two gentlemen at the same time, one was a sales person and the other was a manager. They were both extremely nice and I felt comfortable right away! They asked typical questions you would expect, many of which I saw on here. It didn't last long, maybe 15 minutes. Then I got a tour of the department I would be working in (Kids wear!). They were very thorough and showed me the back rooms, how things were organized, and were very informative. I thought it went great!
    After not hearing anything on Tuesday I thought for sure they would hire someone else, but as I was walking home from volunteering at the Library on Wednesday, I got a call and was offered the job!
    I start training on Saturday!

    Interview Questions
    • They were pretty standard. For me the difficult questions were the ones asking about handling past customers and such, since I had to try to find real-world applications without any work experience.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Sale Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Nordstrom.

    Interview Details

    Apply online, but try to make a connection with someone who works at a store who can push your application through HR. You'll probably interview with HR first, then pop around to different departments. Don't worry if you aren't accepted by the first department you interview with, the manager will probably pass you along to a friend!

    Interview Questions
    Accepted Offer
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate in Costa Mesa, CA
    Anonymous Interview Candidate in Costa Mesa, CA
    Application Details

    I applied online – interviewed at Nordstrom.

    Interview Details

    I applied online. I got a phone call from HR doing a quick preliminary interview. I was asked to come in for an interview quickly after that. My interview took place with someone from HR and then a department assistant manager came in and interviewed me as well. I received a phone call from the manager within 3 days offering me the job.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    difficult online application finally reached someone in HR who invited me in after becoming aware of my experience

    Interview Questions
    Accepted Offer

See What Nordstrom Employees Are Saying

 Current Sales Associate in San Mateo, CA

Pros: “Mixed work environment of young adults and older adults. Everybody learns a little something from each other.” Full Review

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