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Web: www.nordstrom.com | HQ: Seattle, WA

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Updated Apr 24, 2012 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 3 ratings

3.0

“Average” Interview

Interview Experience [?] Based on 3 ratings

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Negative	0%

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1–3 of 3 Nordstrom Interviews

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3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Feb 2012 in Seattle, WA (took 2 weeks)

The interview questions were very similar throughout the 3 interviews I did -- ex, tell me about a time you went above and beyond a customer's expectations. Relate all questions back to giving outstanding customer service and they will like that

Interview Questions

tell me about a time you went above and beyond a customers expectations

View Answers (1)

how do you feel about working in a commission based environment?

View Answers (1)

Other Details

The interview consisted of a Phone Interview and a 1:1 Interview.

Helpful Interview?

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Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Nov 2008 in Seattle, WA (took 3 days)

Called HR to inquire about a position at the store, and was told to go online to fill out job application and complete a personality questionnaire. Followed up with the manager in the department that I was mainly interested in working in...he pulled my application from HR, and then invited me in for an interview. He stuck to a list of questions provided by HR, but also did a great job of getting to know me personally as well. However, not all interview experiences will be like this at Nordstrom. Some managers are extremely incompetent when it comes to hiring. Others can be very awkward as well.

Interview Questions

Tell me about an experience in which you demonstrated commitment and resilience.

Answer Question

Negotiation Details

You can negotiate your hourly base, depending on past experience in sales. The commission rate set-up is the same for employees company-wide, and will be determined based on your quarterly performance.

Other Details

The interview consisted of a 1:1 Interview and a Personality Test.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Feb 2010 in Indianapolis, IN (took 3 weeks)

Was contacted by phone from the HR Manager after filling out an online application complete with resume and a personality test. My interview with the HR Manager was comfortable she asked me about my past experiences and work history. The obvious theme of the questions and interview was customer service since Nordstrom has a great reputation for customer service.

After the interview with HR I then received a phone call to schedule an interview with the department manager. Again the theme was customer service and my game plan to achieve my goals, which includes more than just showing up to that job and waiting for people to walk through the door.