The process took 2 days - interviewed at Nordstrom in December 2010.
Interview Details – I interviewed over the phone than had three interviews with different managers one being the store manager. All of the questions were fairly easy. They mainly wanted to know about my experience, my ideas on customer service, and why I might enjoy working with them. The person-to-person interviews all basically asked me the same questions because they read off of a script. The only person who could ask me whatever he/she wanted was the department manager and store manager, but strangely enough the final decision was left to the department manager. If they show you around, and tell you that they will call you back it is most likely that you got the job. The manager tried to give me a description of the work environment. They told me that they train everyone to succeed, and that you can go anywhere you want with the company, but I began to think differently when I actually worked there. The interview process was actually very professional, and I felt like I was interviewing for a high end job even though I was not.
Interview Question – If I asked you and a coworker to do a task, and your coworker decided to not do his or her best what would you say to that person?...after you gave encouragement what if your coworker said "You're not my manager." View Answer
Negotiation Details – I just accepted the job I was desperate.
I applied in-person and the process took a day - interviewed at Nordstrom in August 2010.
Interview Details – Dress sharp and fashionable preferably in black especially for any makeup counter positions since that is what they wear usually. Be on time and prepared. Bring a professional folder and write down notes and get their business card to follow up. Ask questions about the hiring manager's experience working for Nordstrom, their likes and dislikes. Be sure to add that you are a regular shopper of Nordstrom's and find that their customer service is the best around. Also add that if you have had any customer service training that would benefit Nordstrom's if offered the position and how important you think this is to a business. They may ask you to define customer service.
Negotiation Details – No, they start everyone at the same pay.
Pros: Great benefits, 401k. dental, vision. – Full Review
Here at Nordstrom, our people and their enthusiasm for service make all the difference. We're family. Nordstrom began as a family business and while we're now publicly traded, the Nordstrom family is still actively… — Full Overview
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