Northeast Utilities Interview Questions & Reviews
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Updated Mar 27, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 4 ratings 
“Average” Interview
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Interview Experience [?] Based on 4 ratings
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| 1–4 of 4 Northeast Utilities Interviews | Sort by |
Intern at Northeast Utilities
Posted Mar 27, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 (took a day)
Met with five different people. Everyone seemed very friendly and genuinely seemed to like working at the company. It seems like a great place to work from what they described.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Northeast Utilities
Posted Dec 11, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Apr 2009 (took 4 weeks)
Standard competency based interview
Negotiation Details
not much room for negotiation
Other Details
The interview consisted of a 1:1 Interview.
More Northeast Utilities Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
ENGINEERING OFFICE at Northeast Utilities
Posted Mar 7, 2011
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2010 in Berlin, CT (took 2 days)
This company uses a "behavior based" interview process. The questions go like this; tell me about a time that you made an error, how did you correct it? How did you feel about it? or another one would be "tell me about the last difficult decision you had to make", why was it difficult?
They let you know that the interview is this type beforehand. Even though these type or not really "difficult", I found it difficult for me. Sometimes I was wondering if they were looking at my answers to be just work related or did they want them to be life related. Whatever the case, I didn't end up being offered the position, I was up against about 12 others. Just wasnt meant to be I guess.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Northeast Utilities
Posted Oct 23, 2010
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jun 2010 in Windsor Locks, CT (took 2 months)
First got an email telling me to schedule a day to come in for a skills test. Signed up for a date. Showed up. Was then told, that it would be broken down into a Typing Test. Then IF you pass a Customer Service Rep Test. Then if you pass that you get a brief 1:1 pre-interview. Then, you are in limbo, then someone calls and schedules a phone interview. After phone interview you finally get a face to face interview with two managers. It was at the end of their day which I wouldn't recommend, because the interviewers were both literally with a foot out the door. After the face to face, they sit you down with a Customer Service Rep and let you listen to calls. Except in my case, they left for the day and left me with the representative, the rep ended up walking me out. Then after all this, I got a brief email telling me that they were not interested. Very frustrating interview process for an entry level position.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Personality Test.
More Northeast Utilities Customer Service Representative Interviews
Helpful Interview?
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No
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