Northwest Administrators Interview Questions

Updated Oct 16, 2014
Updated Oct 16, 2014
11 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Human Resources Generalist Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Northwest Administrators in October 2014.

    Interview Details

    I submitted my resume via the company's website and was emailed the morning after requesting an interview on the same day. I went in for the interview which lasted about an hour to an hour and a half by the only two employees in HR (director and manager). The questions were relatively standard and easy to answer such as: describe your experience with Employee Relations, what experience do you have in recruiting, etc. The only sticking point was their old school dress code which prohibits displaying tattoos or piercings, they also require professional work attire all days of the week. Later that evening I received another email requesting a second interview with two other managers in the company. The following week I had the second interview and was told I would find out their decision by the beginning of the upcoming week (6 days later). The second interview was even easier, mostly talking about my work style so that they got a feel for my personality. They offered me the position on Monday of the next week.

    Reasons for Declining

    I was offered a salary that was not comparable to my education and skill level. I approached them with a counter offer and expected a negotiation but instead they didn't budge and I declined after providing them proof (via PayScale) of the standard salary for someone with my quals. If you're offered a position here, do not expect them to negotiate salary even with reputable data to back up your request.

    Declined Offer
    Negative Experience
    Average Interview
  2.  

    Customer Service Interview

    Anonymous Interview Candidate in Las Vegas, NV
    Anonymous Interview Candidate in Las Vegas, NV
    Application Details

    I applied online – interviewed at Northwest Administrators in January 2014.

    Interview Details

    Interview process is very quick and you are hired right away.

    Interview Questions
    • What has been your most difficult customer service experience.   Answer Question
    Accepted Offer
    Negative Experience
    Easy Interview
  3.  

    File Clerk Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    HR directed me to the hiring supervisor I would potentially work under. This was a one on one interview. Interview was a review of my resume and experience. Afterwards, there was some skills test. There was a typing test, a number test, and a filing test. Most accurate and fastest score got hired.

    Interview Questions
    Accepted Offer
    Easy Interview
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  5.  

    Phone Clerk Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Northwest Administrators in December 2012.

    Interview Details

    The hiring process was very strange. They originally brought me in for an Auditor position. They did not ask me questions about what was important to me or what I valued. It was all based on prevous working experience.

    Interview Questions
    Negotiation Details
    There was no negotiations. It was either I accepted their parameters, or not. Needless to say, I am not there anymore and there is a reason for that.
    Accepted Offer
    Negative Experience
    Easy Interview
  6.  

    Supervisor/Manager Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied online. The process took 6+ weeksinterviewed at Northwest Administrators.

    Interview Details

    The hiring process was very thorough. I met with several people, and everyone I met with was friendly and professional. In fact, I said after an interivew "can people at work really be this nice?" and they are. They let me know what to expect in the interview process, and they kept to it. When there were delays, they let me know about that too. It was really great.

    Interview Questions
    • I don't know that there was a difficult or unexpected questions, but they do ask a lot of open ended questions. Be prepared to talk about what you've done in the past and relate it to the job you're being interviewed for--so review the job description.   Answer Question
    Negotiation Details
    As mentioned, they are thorough. They do background checks on everyone. That can take a little bit of time. Be prepared. Also, they have union and nonunion employees so some jobs there is NO negotiations on things.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    File Clerk Interview

    Anonymous Interview Candidate in Daly City, CA
    Anonymous Interview Candidate in Daly City, CA
    Application Details

    I applied online. The process took 3 weeksinterviewed at Northwest Administrators in October 2011.

    Interview Details

    They were very professional, if a little slow. You have to take a 45 minute long typing/data entry/math test, which isn't difficult for most people with a little computer experience, medium literacy/spelling and a good foundation in basic math. Entry pay is good, although the work would be mind-numbingly boring (scanning documents for 8hrs a day). The office environment (even according to those who work there) seemed incredibly conservative and uptight for the bay area. As an LGBT job seeker, it did make me nervous about potential discriminatory attitudes within the office environment. It would have been nice to be offered the job, but I might have turned it down.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  8.  

    Junior Business Analyst Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    The process took 3 weeksinterviewed at Northwest Administrators in July 2010.

    Interview Details

    Expect a phone interview from a recruiter. Note that their job description is completely different from what you actually do. The recruiter has gotten in trouble by Northwest Administrators because of this, yet they continue to mis-represent the position. The only reason you will not pass this step is if you say that your GPA is below 3.0 or if you do not have a drivers license. Then you will be passed along to "management." Even if the recruiter does not like you they will just make note "We do not think this person is a good fit" but still send your resume out so don't worry. If you seem too qualified for the job (you have an MBA or Masters) you will automatically be cut, because "management" knows you will be over qualified for the job and most likely leave the company before a year is up for a more challenging job. If you pass "management"'s approval, you will be interviewed by the HR manager for the company with some basic qualitative questions. Then, by a member of "management".

    Note: If you really want the job... you must make sure that you emphasise that you can do very mind-numbing work all day long and still maintain a positive attitude. Also stress that you always want to help others no matter what the tasks are. Also, stress that a stable employment is what you're looking for and you want to grow within the company. This company will always be around and they want people to stay as long as possible. I have heard from management that they will emphasize "work ethic" more than before, because of many bad candidates they received for this position--meaning they left after 3 or less months.

    Interview Questions
    Negotiation Details
    There is no negotiation. If you suggest negotiation they will rescind the offer.
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Junior Business Analyst (Actually Payroll Auditor) Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Northwest Administrators in March 2010.

    Interview Details

    Applied online to third party recruiter ("Another Source").

    Received a phone interview shortly after applying (Basic HR type questions)

    Received offer for in person interview a week later. Interview consisted of a 1 hour archaic Excel (2000?) and word processor (Notepad?) computer exam. Excel exam was straight forward and easy. Word Processing exam was mostly spelling correction, which made no sense. A 30 minute one on one interview with HR was followed by a one on one with the Audit Supervisor. During the interview, I became aware that the position was for a Payroll Auditor, not a Junior Business Analyst. The questions were simple and involved past experiences. Both interviewers concentrated on the ability to travel.

    Interview Questions
    • How flexible are you in regards to traveling for weeks at time?   View Answer
    Negotiation Details
    There was no negotiation, all Auditors start at exactly $2800 a month.
    Accepted Offer
    Neutral Experience
    Average Interview
  10.  

    Manager Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied online. The process took 3 weeksinterviewed at Northwest Administrators in July 2009.

    Interview Details

    Contacted by email, then phone interview. 2 inperson interviews with multiple person panels.References required prior to offer. Interviews were disjointed and unprepared - new positions with no clear job description, hours or duties.

    Interview Questions
    Reasons for Declining

    Couldn't get a good idea of the job details. Company is extremely strict with employee dress and other policies with no room for error. I decided the company wouldn't be a good fit for me beofre the offer but decided to continue with the process. After the offer I asked for some clarifications and was immediately sent an email saying they were rescinding their offer.

    Declined Offer
    Neutral Experience
    Average Interview
  11.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at Northwest Administrators in May 2009.

    Interview Details

    I was referred by a friend and sent my resume directly to HR. I was called for an interview. The HR person talked to me about the dress code, pay scale and benefits. Then I spoke to the supervisor from customer service. She told me all about moving from California to be closer to her children and lots of personal details about her life. I knew it was a red flag, but needed a job, so overlooked that. She didn't ask me any questions pertaining to my past experience.

    Interview Questions
    • The HR person asked standard questions about my former jobs, but the supervisor didn't ask anything. I did have to take a typing test which I didn't expect.   Answer Question
    Negotiation Details
    There wasn't one. It was a union job and I was started within the pay scale for the position.
    Accepted Offer
    Negative Experience
    Easy Interview

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