Nyseg Interview Questions

2 Interview Reviews

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  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Kirkwood, NY
    Anonymous Interview Candidate in Kirkwood, NY
    Application Details

    I applied online. The process took 3 weeksinterviewed at Nyseg.

    Interview Details

    Apply on the website. They do callback about 2 weeks later. You go the main buidling and do a typing test. They want about 20 WPM and accuracy. There's no excuse for failing. Practice online

    If you pass, you get a callback to schedule an interview. It's a panel. Dress nice. Smile after every response. Have 3 good stories. Focus on customer service and going beyond for cusotmers.

    They'd call back in about 2 weeks. If you get it, you do a drug test and a background check.

    Interview Questions
    • What do you know about NYSEG   View Answer
    • Tell me about a time you went above and beyond for a customer.   View Answer
    Negotiation Details
    None, it's all union. Annual raises though.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Substation Supervisor Interview

    Anonymous Interview Candidate in Buffalo, NY
    Anonymous Interview Candidate in Buffalo, NY
    Application Details

    I applied online. The process took a dayinterviewed at Nyseg in June 2009.

    Interview Details

    This was a simple pre-screen bay a person after having made it through the HR robot filters. The phone interview was also just a pre screen. The pre screener, although initially saying that they were part of the company, later confessed to me that they were part of an outside agency hired ny the company to do the pre-screening. Unfortunately I didn't get the feeling that the opportunity to s.tand out was really there that you would look for during a phone screen as the screener was not competent or even knowledgeable of the field or the job

    Interview Questions
    • There were no difficult questions as the interviewer had no knowledge of the position.   Answer Question
    No Offer
    Neutral Experience
    Easy Interview

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