Oakwood Worldwide Interview Questions & Reviews
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Updated Jan 5, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 5 ratings 
“Easy” Interview
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Interview Experience [?] Based on 5 ratings
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| 1–5 of 5 Oakwood Worldwide Interviews | Sort by |
Marketing/Communications Manager at Oakwood Worldwide
Posted Jan 5, 2012
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in Los Angeles, CA (took 3 weeks)
I found the interview process at Oakwood to be a bit extensive. After having a few calls with the recruiter, I was finally granted a telephone interview with the Marketing Director--who seemed somewhat aloof about the position being offered. I was then contacted again by the recruiter. She set up an in-person interview wit h the hiring Director and another Director. Both seemed unprepared to ask questions regarding the position. I got the feeling that they were moreso looking for a "buddy" type person for the position and not necessarily skill sets related to the position. I also didn't think the Director in charge had a grasp on the position being hired for.
Another red flag for me was when they said the person hired into the position quite after 2 weeks due to "commute." hmmm.
Anyway, after meeting with the two Directors, I was contacted by the recruiter who--I must add was very nice. She let me know that I would now meet with the VP, Marketing. I arrived for yet another interview with the VP and she was skilled and knew a lot about the position and what it entailed. After meeting with her the recruiter contacted me to say that the VP enjoyed speaking with me and that the chances were "looking good" for me for the position.
To backtrack, I was asked to fill out 5 pages of documents--which included paperwork for the company to run a background check on me. So, after going through numerous interviews, I would still need to have a background check conducted. This whole process was extremely tedious.
At long last, I received a call from the recruiter who said that I didn't receive the job. The hiring manager--the one who didn't seem to have a firm grasp on the job--decided not to hire me.
Sigh, what a long, crazy process.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Field Service Representative at Oakwood Worldwide
Posted Dec 27, 2011
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Sep 2011 (took a day)
I applied online and a few days later someone emailed me about a phone interview. We scheduled a day and time and when we spoke I was asked why was I interested in the job and to explain my resume from why I quit, what I liked most about the job, and what were my duties even though it was clear on my resume. It was then explained what the position entailed with oakwood entailed. I had to explain my strengths and what my manager considered my weaknesses, a time I gave great sercice and a time I had a irate customer and I how I handled that situation. I was asked if I had a valid drivers license and vehicle which I will explain why later.
Now when I applied online it said customer service representative but then I guess someone made a mistake and changed it to field service representative. The way the description was online was different then what I was told my day would consist of. Online it said I would greet guests and basically show apartments. However, its way more than that! I was asked if I had a car and license because I would be traveling to different locations within a 50 mile radius which included going out the city into other nearby states. I was asked could I lift and carry 50lbs up the steps because if someone's television was not working then I would have to take them a tv. I would have to be internet and computer literate because if that wasnt working in a apartment I would have to trouble shoot those issues. It was made clear there would be labor involved as well as administrative. I was even told I would probably have to do a little painting if needed.
They have 2 company cars which can be used to drive to far locations but otherwise you would be using your own car. But which confused me is how many field reps do they have because if its more than one traveling then those 2 cars are gone since I was told traveling was everyday all day to different locations. If a client was staying at one apartment I would have to drive there and have it ready. Basically in the beginning of the day you plan your day out and see where you have to go.
It was mentioned if my own car was used I would be reimbursed for a x amt or percentage of gas used to drive to these locations but it wasnt fully covered, I guess because they cant tell how much you used and you could be using the gas they paid to make trips inbetween???
Interview Questions
Reason for Declining
When I was told the compensation it was only so much I would be getting more than what I make now. I figured for all the driving, having to act as comcast and fix cable/internet, and at the same time be a furniture mover, and painter while maintaining a neat appearance for guests was not worth the slight increase they was offering or thinking about. Not worth it. So I was told I would be notified in a week to meet the on site manager but hoping they wont call back and if so I will decline.
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant to Chairman I E Chief of Staff at Oakwood Worldwide
Posted Nov 8, 2011
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5.0
Very Difficult Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Oct 2011 in Los Angeles, CA (took 3 months)
I found the position online and applied. I got a call from an internal recruiter and was asked to come into the office. I did a brief meet & greet with the interviewer then asked if I would come back another time for a skills test. I came back for a skills test then was asked if I would come back to meet with one of the HR guys. I think there was one other meeting after that, then out of the blue, they called and said they were "no longer recruiting for the position." I called back several times to find out what happened, by the time the recruiter returned my call, I didn't really care anymore.
Then about a month later (maybe more) I get a call from the recruiter asking if I was still interested in the job. At the time I was very interested - she asked that I meet the director of HR but her schedule wasn't conducive to mine, so at the last minute (lucky I was available) they had me meet with the Chairman at his home. Delightful guy - we talked for a long time and I think I made a good impression on him.
An odd comment from the recruiter was that I would be expected to "defend your resume" I'm not sure what that means - did they think I had erroneous information on it?
I was then asked to come in to meet the President/COO - I arrived at the office and waited 45 minutes when I was told he couldn't make the meeting. After all the hoops I had jumped through, I was a little annoyed but understood that these things happen. I later had a phone interview (at my suggestion) with him, and he was very candid about the position and asked pointed questions about my background. I asked relevant questions of him - and he responded with very interesting information about the company and his relationship with the Chairman. Very cool guy and very nice. I appreciated his candid remarks.
I met with the HR Director today and again had a very candid interview. I wish I had had this one way earlier in the process, could have saved a lot of trouble. She was wonderful and kind but very honest about the position.
Notes:
Culture is very old school corporate, slightly outdated technology but the people are wonderful - I could see being friends with them too. But it's not a good fit for everyone.
The work environment is very old school and outdated - kind of feels like your working in a basement - very little windows, low ceilings, and beige all over.
Based on my impressions from my interview process, the company doesn't know what it wants from this role.
But knows it needs something.
When talking with recruiting firms (Apple, Act1, Career Group, Glocap etc.) they all warned me about the position and how many people have been cycled out of it - especially during the interview process and that the company was on/off about the role.
Salary is good but the chances of long term success in this role seem slim, plus - not sure there is any room for advancement which would make the experience a bit more palatable.
The Chairman and his constituents have different ideas of what the position should be, that should be your first clue.
I'm not sure this position is easily filled. Go into it with your eyes wide open because the people and the company are not going to change although they are all terrific.
Interview Questions
Reason for Declining
I didn't think I could succeed in the role given its history (or lack of), the expectations of the Chairman and the other senior executives, and the nature of the role - unrealistic. It really bummed me out because the pay was great and the people are so nice, it's just that gut feeling about the dysfunction in the workplace.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Guest Serices at Oakwood Worldwide
Posted Oct 12, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2011 in Bellevue, WA (took 2 weeks)
First a phone interview, then a 1-on-1 with the manager. Heard back soon after that I got the job.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Door Man at Oakwood Worldwide
Posted Sep 12, 2010
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2010 in Falls Church, VA (took a day)
I was told of an open position by a relative that works with the company, was given the application the night before, turned it in around 8am the following morning. The man in charge wanted me to be interviewed right away...interview went extremely well. I was told that they wanted to hire me right away, but had to wait because they needed to hold a meeting with the higher ups. I was woken up at around 1:30ish the same day and was asked a couple of questions by an HR recruiter, was told that I passed and I need to turn in information for a background check that it would take a week before it was cleared and I would be called once everything came clean
Interview Questions
Negotiation Details
I wasn't able to negotiate, I was simply told how much I would be getting paid by the HR recruiter.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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