Ocwen Financial Customer Care Coordinator Interview Questions

Updated Jul 1, 2015
3 Interview Reviews

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Customer Care Coordinator Interview

Anonymous Interview Candidate
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 2 daysinterviewed at Ocwen Financial.

Interview

Received a call for first interview with HR. Interviewed and was asked if I had time for second interview. Variety of questions with scenarios and how you would fix the problem. Or providing instances of how you handled adversity.

Interview Questions

  • Tell me of a time when you had to resolve and escalated situation with a customer.   Answer Question

Negotiation

Did not negotiate but would request bilingual pay difference.

Other Interview Reviews for Ocwen Financial

  1. Helpful (2)  

    Customer Care Coordinator Interview

    Anonymous Interview Candidate in Houston, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1+ weekinterviewed at Ocwen Financial (Houston, TX) in January 2011.

    Interview

    had 2 interviews and a basic mathematic exam

    Interview Questions

    Negotiation

    they offered a base salary 32,500 a year plus commision

  2. Helpful (1)  

    Customer Care Coordinator Interview

    Anonymous Interview Candidate in Bangalore (India)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 1 dayinterviewed at Ocwen Financial (Bangalore (India)) in September 2011.

    Interview

    3 rounds of interview. 1) Hr round 2) aptitude test 3) versant round(voice& accent)

    Interview Questions

    Negotiation

    What were you able to negotiate? What advice would you give others considering an offer?

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