Post a Salary or Review

Advanced

Office Depot Customer Service Specialist I Interview Questions & Reviews

Post an Interview

Web: www.officedepot.com | HQ: Boca Raton, FL

Connections

Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 5 ratings

1.8

“Very Easy” Interview

Interview Experience [?] Based on 5 ratings

Positive	40%
Neutral	60%
Negative	0%

Office Depot has 28,541 connections on Glassdoor

See Who You Know

Hide Filters

1–5 of 5 Office Depot Interviews

Sort by

1.0

Very Easy Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Nov 2010 (took 2+ weeks)

Interviewed at two different stores. At the first store I waited for over 2 hours for the manager. He made me an offer, but when I called to accept he said he'd call back and never did. At the other store I was hired immediately.
Was asked all of the "banned" questions (married, kids, health, etc).

Interview Questions

Why do you want to work retail?

Answer Question

Negotiation Details

No negotiation

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Personality Test and a Drug Test.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Sep 2009 in Collierville, TN (took a day)

Office Depot posted a notice announcing the company is hiring at the front entrance to the store. Interested persons must submit an application online via the website, then complete a lengthy online evaluation at the store. Approximately one week later I was invited to interview with the store manager. That session lasted about an hour and the questions were fairly standard. I was offered the position less than a week later.

Interview Questions

Have you ever had to deal with an unpleasant customer?

Answer Question

Other Details

I applied In-Person and the interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Mar 2011 (took 1 week)

I applied online, and then called. The guy said my best bet would be to fill out an application in person as well, because that would get reviewed quicker. The next day I got called by an asst. manager to come in and take a personality test (the same day.) I did, and she informed me that if I passed the test, the manager would call me for an interview. The next day he did. A few days later I went in for the interview. Very informal, he mostly gave me info about the company, and how he runs the store. He asked me a few things about my previous jobs, and why I wanted to work there. Two days later he called me in to get drug test papers, and then I got the job :)

Interview Questions

Why do you want to work for Office Depot?

Answer Question

Negotiation Details

Absolutely none.

Other Details

I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Feb 2010 in Dallas, TX (took 2 days)

Initially I walked in and filled out a paper application. When I filled out the application, I was met by the manager who instructed me to take a 30 minute personality test.

After successful completion of those task, I was called back in to meet with the assistant manager.

Then I met with the Store Manager.

After a successful drug screening (Urine Test) I was put on the schedule for work.

Interview Questions

Why do you want this job.

Answer Question

What qualifies you for the position in which you are applying

Answer Question

Negotiation Details

NO negotiation

Other Details

I applied In-Person and the interview consisted of a 1:1 Interview, a Personality Test and a Drug Test.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Dec 2008 in La Quinta, CA (took a day)

Called in for an interview, interview took place in the public area Furniture. Very unprofessional as there was no apparent reason for doing so. Later found out the Store Manager's cabin was super messy, so organization is not existent. Store manager was supposed to contact me three times over the phone, but never occurred so I had to walk in myself and give the interview.