Office Depot

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Office Depot Interview Questions

Updated Dec 10, 2014
Updated Dec 10, 2014
259 Interview Reviews

Interview Experience

Interview Experience

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27%
11%

Getting an Interview

Getting an Interview

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Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Sales Consultant Interview

    Anonymous Interview Candidate in Dayton, OH
    Anonymous Interview Candidate in Dayton, OH
    Application Details

    I applied in-person. The process took a dayinterviewed at Office Depot in July 2013.

    Interview Details

    The process was quick and easy; interview questions were very run of the mill and did not cause too much difficulty. If you have interviewed for any other entry level customer service position, especially in a retail setting, you can glide through this. Typical questions include best and worst experiences as a customer, worst work situation you've dealt with, etc.

    Interview Questions
    • What is the greatest obstacle you've faced while working in customer service.   Answer Question
    Negotiation Details
    There was no negotiation. I was essentially offered the job on the spot and the salary was already set with no room to ask up.
    Accepted Offer
    Neutral Experience
    Easy Interview
  2. 1 person found this helpful  

    Customer Service Specialist I Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took a weekinterviewed at Office Depot.

    Interview Details

    I heard that Office Depot was hiring so I went there and asked to talk to the manager. I took the assessment that very same day and got called back a week later, then scheduled an interview. I went through 2 interviews, one with assistant and one with head manager. They just asked me about myself, my goals, why I wanted to work here. Basically we sell ourselves to them. Why are you a good candidate? How would you handle a difficult customer, strengths, weaknesses, and work experience? Everything was positive and a chill interview and he told me to get the drug test!

    Interview Questions
    • None really. The interview was honestly like a conversation.   Answer Question
    Negotiation Details
    No negotiation. Just gave us the wage that Office Depot offers and said there is an opportunity to grow.
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Technology Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a weekinterviewed at Office Depot in June 2013.

    Interview Details

    I intitially walked in to my local Office Depot store and asked if they were hiring Technology Specialists. A manager immediately pulled up a short sales-skills quiz on one of the computers and invited me to fill it out. It asked for my personal details, and some extremely basic questions about dealing with customers, and what types of work I would be willing and unwilling to do. I passed this assessment, and then was asked a series of tech questions by another technology associate who was relaying questions and answers to the tech manager. They were extremely basic questions such as "Can you downgrade from Windows 8 to 7?" "Is it recommended? Why or why not?" "What is the first thing you do before working with the insides of a computer?" and "What is a rootkit and what is the best way to remove it?" I answered all the questions correctly, and a week later was called into an "interview" with the store manager. The store manager asked me "Why are you interested in working at office depot?" and after I answered, offered me the job.

    Interview Questions
    • "Why are you interested in working at office depot?   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Cashier Interview

    Anonymous Interview Candidate in Columbia, SC
    Anonymous Interview Candidate in Columbia, SC
    Application Details

    I applied in-person. The process took 5 daysinterviewed at Office Depot in June 2013.

    Interview Details

    Really simple, just have an open or flexible schedule and expect to be bored. Just don't look like you walked in off the streets. I met with the managers and we reviewed my resume, which is unexpected for an sales floor position. I started after the background and drug test came back.

    Interview Questions
    • While I'm sure my experience was not typical of all of office depot, there was no difficult question (the location I applied to pretty much only hired college students or retirees for sales floor positions)   Answer Question
    Accepted Offer
    Neutral Experience
    Easy Interview
  6.  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 1+ weekinterviewed at Office Depot.

    Interview Details

    Easy interview, just wear nice clothes and shave. As long as you pass the 110 question survey you will get the offer.

    Interview Questions
    Negotiation Details
    none
    Accepted Offer
  7.  

    Customer Service Specialist I Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at Office Depot.

    Interview Details

    Applied online and was called by manager to come into store to take assessment. After completion, I was given my score immediately. Within three days I had interviewed with both the Assistant Manager and Store Manager and had accepted an offer for employment.

    Interview Questions
    Negotiation Details
    Negotiation was open but each position is restricted to a bracket.
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Customer Service Specialist I Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Hiring process is completely online, managers have no control on who gets sent to which store. Then you have to answer a questionnaire in the store. Interview process is quick and speedy and by then you probably already have the job. (At least in my case.)

    Interview Questions
    • The most difficult situation is convincing customers how PC/Android is better than Apple.   Answer Question
    No Offer
  9.  

    Department Manager Interview

    Anonymous Interview Candidate in Nashville, TN
    Anonymous Interview Candidate in Nashville, TN
    Application Details

    I applied through other source. The process took 1+ weekinterviewed at Office Depot.

    Interview Details

    I was contacted bya a thier company recruter after emailing my resume to their HR department. First was a phone interview, then two face to face interviews with other store managers.

    Interview Questions
    • The most difficult questions was what do you expect to make working here? All the other questions were read right from a company script, which were the textbook type of interview questions anyone can find on the internet.   View Answer
    Negotiation Details
    I had to negotiate the offer up about 20% because Office Depot pays at the bottom of the industry scale. I was able to do so becaues I have 15 years in retail management experience in the exact same industry. I was negotiating with a very new strore manager and so there was very little preasure and back and forth negotiation.
    Accepted Offer
    Neutral Experience
    Easy Interview
  10.  

    Field Engineer Interview

    Anonymous Interview Candidate in Boca Raton, FL
    Anonymous Interview Candidate in Boca Raton, FL
    Application Details

    I applied through a recruiter. The process took 12+ monthsinterviewed at Office Depot.

    Interview Details

    It was a very LONG process. Here was the process:
    -Phone screening by HR recruiter
    -Phone screeing by hiring Director
    -Long Wait (8 plus month)
    -On-site interview at DC with Director of Operations and HR Manager
    -Long wait (4 month)
    -On-site interview with hiring director and 6 other employees in different departments (Panel interview, behavioural questions, case study review and presentation)

    Interview Questions
    • The business case had a lot of information to review, analyze and develop strategies in 75 minutes.   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
  11.  

    Department Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took a weekinterviewed at Office Depot.

    Interview Details

    Customer experience, retail experience, tech experience, decision quality

    Interview Questions
    Negotiation Details
    na
    Accepted Offer
    Positive Experience
    Easy Interview

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