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OfficeMax Assistant Store Manager Interview Questions & Reviews

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Web: www.officemax.com | HQ: Naperville, IL

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Updated Apr 14, 2012 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 7 ratings

2.9

“Average” Interview

Interview Experience [?] Based on 7 ratings

Positive	29%
Neutral	57%
Negative	14%

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3.0

Average Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Aug 2010 (took 2 weeks)

A phone interview that took about an hour. About a week later i had a sit down interview that took just a few minutes. It real depends on the situation. Typically you will interview with at least two people and then the district manager as well. If you interview with one of the DM's pets that may be as far as it goes, because they are"too busy" sometimes.

Interview Questions

Tell me about your previous experience

Answer Question

Negotiation Details

They offered i came back higher and we met in the middle.

Other Details

I got the interview through a Recruiter and the interview consisted of a Phone Interview and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Jun 2010 (took 1 week)

Was with the company for 10 years so my interview process wasn't very extensive. Basically entailed a phone interview with all of the generic questions. I got the job about a week later and the there was no negotiation process. It was a take it or leave it offer. I of course accepted the offer because they blackball anyone that turns them down from ever being promoted again.

Interview Questions

What is your definition of being successful?

Answer Question

Negotiation Details

Negotiation was a take it or leave it offer.

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Jun 2011 in Gadsden, AL (took 1+ week)

Applied online and got a call froma recruiter 10 days later to schedule a phone interview the following day. Call was right on time lasted 1 hour questions were situational and in regards to experience. Covered benefits and work schedule. Told me process was next to interview with dm and store manager then desision is made from there.

Interview Questions

Describe your management style?

Answer Question

What are the 3 most important factors in managing people and business?

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Aug 2010 in Minneapolis, MN (took 3 weeks)

Received a phone interview approximately 3 weeks after initial application. Asked several questions, basic questions about my current job, etc. Nothing too difficult.

They told me how the position came about, the process, etc, and mentioned that I was the most qualified on paper. They were going to forward my application on and I would be hearing back in a few days. It has been over a week, no call.

Interview Questions

How many years of leadership experience do you have?

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Jul 2010 in Columbus, OH (took 1 week)

I was contacted by email by a Human Resource Manager who set up a phone interview for 2 days later. She called on the day of the interview and asked basic retail questions. She then asked me about salary requirements and let me know that she was passing my resume on to the store manager and if he didn't get back to me by the next week to email her. He called me later that day and set up an interview with himself and DM. At the interview I met with the DM first who offered me pointers and told me about the company and then he left the store. I met with the store manager and he asked me the questions off the questionaire (All very basic retail questions...What would you do with an upset employee or one who refused to follow the programs) The interview went extremely well, we ended up discussing for about 40 minutes after the questions. He said that he say me moving far with the company and they would be contact soon. it has now been 6 weeks and I have not heard from anyone. I called him after 2 weeks and he said that the ultimate decision was up to corporate and he hadn't heard anything but if I didn't then I would get a letter in the mail.

Interview Questions

What would you do if you had an employee who refused to follow a new program?

View Answers (1)

Tell me about a time that you went above and beyond to help a customer.

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Jul 2010 (took 2 weeks)

I had a phone interview with there recruiting agent, then an interview with the local HR person and the district manager. Finally, a final interview with the store manager.

Negotiation Details

Salary increase about 2% from original offer.

Other Details

I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Feb 2008 (took 2 weeks)

Recruited by Email/Phone and responded. Went over the typical questions, which was then scheduled for a more formal interview of pre set questions. Information then forwarded to DM for a 1 on 1. If you local you could meet face to face in a store setting, or phone interview.

Interview Questions

What makes you think you'll stand out more than my other managers?

Answer Question

How do you plan on winning over fellow managers at the same time?

Answer Question

Negotiation Details

After interviewing with the DM -- From there the decision is made when the recruiter calls you back to make an offer. There usually is some wiggle room in the number he gives you as I negotiated for more.

Other Details

I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.