Ohio Division of Natural Resources

www.dnr.state.oh.us
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    P and C Call Center Interview

    No Offer
    Neutral Experience
    Easy Interview
    No Offer
    Neutral Experience
    Easy Interview

    Application

    The process took a dayinterviewed at Ohio Division of Natural Resources in December 2009.

    Interview

    Had to fill out an application, then I had about a half an hour 1:1 interview with the regular behavior based questions. Then I had to to a computer simulation of customer services and computer systems. A typing test was then administered.

    Interview Questions

    • Why do you think your the best for the job in a call center?   1 Answer
    • How would you handle a customer who was upset and yelling at you?   1 Answer

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