Interview Question

Cashier Interview Wexford, PA

Okay, how about this scenario. The store is really busy

  , it's father's day and there's a very long line at the deli section. A very irritated and frustrated women finally makes her way to the counter and asks for a sausage that unfortunately is not in stock. As a customer service champion, how would you react to this situation, (with regards to her irritated mood)
Answer

Interview Answer

1 Answer

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Possibly ask her if she'd like a free sample of another similar deli product that she may be interested in. Offer a 5 dollar gift card, rain check, etc.

Interview Candidate on Nov 30, 2010

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