Glassdoor is your free inside look at Old Navy interview questions and advice. All 276 interview reviews posted anonymously by Old Navy employees and interview candidates.
Accepted Offer – Interviewed in North Riverside, IL Aug 2011 – Reviewed May 17, 2013 New
Interview Details – Applied on line 2-3 days later received a call to schedule an interview, the interview was about 4 days later interviewer said she would tell the store to call to set up another interview and if she didn't by 6 p.m. that day that I should call and ask for the manager, she didn't call by 6 p.m. so I called and she said to come in that night for the interview with her. Had the interview that Monday and she called with an job offer that following Saturday.
Interview Question – What would your best-friend say that he/she didn't like about you? Answer Question
Accepted Offer – Interviewed in Boston, MA Jun 2010 – Reviewed May 14, 2013 New
Interview Details – it was easy and quick they call you up set up an interview. You go to the store and the interview takes like 20 minutes then they tell you your hired...or that you will get a "call back". the only way you wont get the job is if you seem impersonable or if you are immature
Interview Question – how would you sell add on items to a customer Answer Question
Negotiation Details – none
Accepted Offer – Interviewed in Warren, NJ May 2012 – Reviewed May 11, 2013 New
Interview Details –
Asked a few questions about experience, but basically just explained the job to me as most of what the manager wanted to know what included in the application that I submitted.
If you submit an application, follow up with a phone call, otherwise you will never hear back.
Interview Question – What do you want to be payed? Answer Question
Negotiation Details – Nonexiastant
Accepted Offer – Interviewed in Arlington, VA May 2013 – Reviewed May 8, 2013 New
Interview Details – Basically it was a very easy and simple process. I had applied for the job online over the weekend, and by the following Tuesday received a phone call asking for an interview. When I went into the interview I had to fill out a questionnaire sheet, and the interviewer read my answers and led the interview from there. It was very chill and I felt very relaxed and comfortable. He only asked me about 2 standard interview questions and the rest were more "getting to know me" type questions. The interviewer then told me information about Old Navy and asked me about hours I would be able to work. I received a call later that night telling me I got the job.
Interview Question – What do you think you could offer as an Old Navy employee? Answer Question
Negotiation Details – There wasn't any negotiation at all. I was told the price that I was going to be paid per hour (about a dollar above minimum wage), and that was that.
Accepted Offer – Interviewed in North Myrtle Beach, Horry, SC – Reviewed May 8, 2013 New
Interview Details – Applied online and totally forgot that I did. I got a call about a week later from the manager to schedule an interview. I didn't really dress formally, I dressed trendy because it's a clothing store. I interviewed with the General Manager directly. He asked pretty basic questions about customer service and whatnot. It took maybe 15 minutes. He said he'd give me a call back and less than a week later he called and told me that if my background check ran clear I had gotten the job, and gave me a date for orientation.
Interview Question – Interview was basic. Asked about my personality, a situation where there was a dispute and how I fixed it...basic customer service questions. Answer Question
Negotiation Details – I didn't ask about pay but it was above minimum wage. During orientation I was able to set up my availability.
Accepted Offer – Interviewed in Bronx, NY Jan 2012 – Reviewed May 7, 2013 New
Interview Details – Throw you on floor and make you work
Interview Question – When can you start? View Answer
Negotiation Details – Too easy
Accepted Offer – Interviewed in Fairview, TX Apr 2013 – Reviewed May 6, 2013 New
Interview Details – I applied online and got a call about a week later. During the phone call I was asked what kind of job I was looking for and why I wanted to work for Old Navy. She then asked if I could come in the following Tuesday. I showed up about 15 minutes early and had a pretty simple interview, being asked questions that were more focused on who I was, my style, and what my plans were for the future. After the interview was over I was then asked to come in later that day for a second interview with a different manager. During this interview I was asked more hypothetical and situational questions. I was also asked what part of the store I would feel most comfortable working in and how I felt about selling the company card. Exactly one week later I was called by the original manger I interviewed with telling me that I was hired and that she would let me know when orientation was.
Negotiation Details – Since it was my first job I didn't feel like I had the authority to negotiate. They offered $7.75 an hour and I accepted.
Accepted Offer – Interviewed in Brooklyn, NY Aug 2010 – Reviewed May 6, 2013 New
Interview Details – I applied online and a few days later I received a call. I had a group interview with about 6 others.
Interview Question – They asked to explain a time when you had to deal with a difficult situation and how you dealt with it. Answer Question
Accepted Offer – Interviewed in Aug 2011 – Reviewed May 1, 2013
Interview Details – Interview was easy. The store manager called me to schedule an interview and asked when was the best time to come in. Once at the interview, I was interviewed by the Assistant manager and she asked me simple questions such as, "Tell me about a time when you had to deal with a difficult customer" and "If you saw a co-worker stealing what would you do?" They try to hire very friendly and outgoing people so make sure you smile a lot and dont be afraid to be a little humorous. After the interview she just thanked me for coming in and followed up about a day or two later and asked me to come in for training.
Interview Question – I felt that the questions weren't very difficult at all, you just have to choose your words so you won't burn yourself! Answer Question
Accepted Offer – Interviewed in Lawrence, KS Nov 2010 – Reviewed Apr 29, 2013
Interview Details – I applied online for a job at Old Navy. The interview process was very fast. I applied for the job, had two interviews and was hired within one week. The interviews went well; the first one with the hiring manager and second with one of the store owners. After the second interview I was offered a job.
Interview Question – The most difficult question during my interview was "what was a time at work when you had to deal with an angry customer? What was the situation and how did you handle it?" View Answer
Negotiation Details – There were no negotiations.
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