Old Navy Interview Questions & Reviews
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Updated May 26, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 149 ratings 
“Easy” Interview
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Interview Experience [?] Based on 149 ratings
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| 41–50 of 149 Old Navy Interviews | Sort by |
Customer Experience Associate at Old Navy
Posted Nov 14, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Orange, CA (took 1 week)
I applied online (after filling out a paper application which was turned down since it's all online now), followed up via phone call to the manager, and was called a week after that to schedule an interview. I couldn't make the time she asked for so I asked for a different time if it was possible, she scheduled me an hour earlier and that was that. She seemed very nice and understanding so I was in good spirits. The day of my interview (first interview ever) I shook all my nerves out and walked in, telling one of the cashier's I had an interview and asked where to go. She pointed at a bench with a young man and a young woman. I sat between them and they seemed like they'd be better candidates than me due to them being a bit older. When the interviewer came out she was smiling and seemed very cheerful. She lead us to the backroom where of course as everyone has said---it was messy with clothes and very disorganized. She asked us to fill out a paper indicating our hours available and then we started the group interview. I answered about 3 of 4 questions and to be honest, I was WAY better than the other two candidates. I had sold myself well and they were saying all the wrong things and making themselves look bad. She promised to call us on Monday with whether or not we got a second interview but alas, she never did call. So I called a little later that week, she then told me to call the next week, and when I called the next week she had told me the 20 spots had been filled. Which perplexed me because I had done very well in my interview compared to the others. After the interview she was rude and did not do as she said she would.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Merchandise Specialist at Old Navy
Posted Nov 9, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2011 in Lakewood, CO (took 2 weeks)
Had 2 interviews with Assistant Manager and store Manager. Pretty standard interview. Just answered with a lot of "i work in a team, i act as a leader, i know clothing and customers" type answers.
Interview Questions
Negotiation Details
yes, i asked for less than what i got, should of asked for more.
Other Details
The interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Experience Associate at Old Navy
Posted Nov 7, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2010 (took a day)
Went into the store to ask if they were hiring and the girl kindly told me they were and gave me a card with the website and told me to apply online. Filled out everything online and got a call a few days later asking me to come in for a group interview. Got there early on the day of the interview and had to wait at the front with the other interviewees until they were ready for us. There were quite a few of us (probably 10-15 people) and two managers interviewing us (one training/hiring and one merchandising) so we all sat in a circle in the staff room). The managers asked questions and we each got a chance to answer (no particular order, we each just put up our hand if we had an answer or just spoke if we had input, very casual). At the end we were able to ask questions if we had any and they told us they would contact us to let us know if we got the job or not. Overall it was a nice casual interview, a little bit of pressure since it wad in a group so it's kind of competitive but everyone was nice. Also, you introduce yourself at the beginning and the managers keep track of how often you speak and write notes on your answer so make sure you give a lot of input. It can be tough to give totally different answers than someone who spoke before you but try your best to make it sound unique...if possible. A day or two later, they called me and told me I got the job and I accepted. Loved working there and I would definitely recommend it!
Interview Questions
Negotiation Details
No negotiations except maybe on availability. Part-time position so no health or dental benefits but there are good employee discounts. Pay is minimum wage so $10.50/hour at the time I was hired.
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
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Helpful Interview?
Yes |
No
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Customer Service Associate at Old Navy
Posted Nov 3, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 (took a day)
First Interviewed thoroughly by a shift leader for several questions of the interview and then walked over to speak to the store manager for the remainder of the interview. My time with the store manager was significantly less than the time spent with the shift leader.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
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Helpful Interview?
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No
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Sales Associate at Old Navy
Posted Nov 2, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 (took 2 weeks)
I filled out an application on the Old Navy website after seeing the job posting on an online job board. I waited a week, then finally heard back from a manager. I came in two days later, was asked about previous jobs, fashion, and my availability. She said she would have the store manager call me to set up a second interview within the next week. The store manager called me later that night. I came in another two days later, was asked to tell me about yourself type questions. I asked a few questions pertaining to the job then I was hired on the spot.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test and a Background Check.
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Helpful Interview?
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Sales Associate Old Navy at Old Navy
Posted Oct 26, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 (took 2+ weeks)
The interview was pretty simple, they hold two one to meet the team leaders and the other to meet with the store manager.
Interview Questions
Negotiation Details
There was no negotiating.
Other Details
I Applied Online and the interview consisted of a Background Check, a Skills Test and a 1:1 Interview.
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Helpful Interview?
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No
Inappropriate?
Customer Experience Associate at Old Navy
Posted Oct 17, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Paramus, NJ (took 2 weeks)
I went to the store in the mall (Garden State Plaza) and they told me to apply online. I recieved a call to schedule an interview a little less than 2 weeks since i applied. When I went in for the interview the hiring manager took me to the conference room or meeting room. He was very friendly and casual with me. He took notes on my answers and took me to the floor to see how I interact with customers. He scheduled me for a second interview during the first interview and told me he liked me and would like me to be apart of the team. The second interview was a week later and is basically the same as the first, its just with the store manager and she reads the notes the hiring manager took. This time they didnt take me out on the floor. The interview is about 15 minutes just be friendly and enthusiastic. Dress business casual (nice top, flats or dress shoes, black slacks). She told me she would call by saturday and called thursday to offer me the job. They didnt ask me about previous jobs because it would be my first job and im a senior in high school. If you were previously a babysitter put it on the application, it helps. My orientation is two days from now and im excited.
Interview Questions
Negotiation Details
No negotiation i put 7.50 as a minimum and i guess thats what they are going to pay.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Logistics Ass at Old Navy
Posted Oct 14, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2010 in Schaumburg, IL (took 2 weeks)
Received a phone call asking my availability and to schedule an interview. Had an interview about 3 days letter. She asked basic resume questions, why I would be a good fit for Old Navy and questions of experience. To me though, she seemed to mostly be feeling out for my personality because I had NO experience. However, about another two days later I was offered the job pending a clear background check.
Interview Questions
Negotiation Details
If you have the experience and they ask what kind of salary you are looking for..name your price. Don't seem so desperate for a job that you'll take anything. The worst they can do is say no.
Other Details
The interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate Old Navy at Old Navy
Posted Sep 29, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jun 2011 in Toledo, OH (took a day)
The interview was a group interview. There were two other applicants with me. They asked me two simple questions. Although I did not get the job because they were looking for full time and I could only be there temporary.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Old Navy
Posted Sep 27, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2009 in Rochester, MN (took a day)
It was your typical retail interviewing process with typical questions that relate to that. I got really good vibes from the person interviewing me, she was extremely friendly and didn't make me feel nervous at all.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
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