Old Navy Operations Manager Interview Questions & Reviews
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Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 4 ratings 
“Average” Interview
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Interview Experience [?] Based on 4 ratings
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Operations Manager at Old Navy
Posted Aug 4, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jan 2008 (took a day)
I was offered the interview when i spoke to the district manager and revealed my interest for the operations manager position. i received a phone call from the store manager and set up an interview the next day.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Operations Manager at Old Navy
Posted Jul 26, 2010 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jul 2010 in Lawrence, KS (took 3 weeks)
It took about 2 weeks to get a call back from the store manager to come interview. I had applied for this position from our internal job postings and had above all the level of experience, education and reviews. I went in to interview with the store manager and at first all she wanted to talk about was why I was not using my degree by going into a field more closely associated with it. Then we proceeded with questions about situations I had experienced in the store. Unruly customers, when did I think I had gone above and beyond in customer service, how many Old Navy cards I had gotten in the last week, how often I was meeting my Old Navy card goal, how would I respond to an integrity issue at work, and what my strengths/weaknesses were and what my managers had said in my latest review. Many of the questions were similar about experiences and how I dealt with them. After that she asked if I had any questions and then went on to tell me more about her store. She told me how particular she is about the people that work for her, how much she valued the staff she already had and did not want to integrate someone that may not be a perfect fit. She made it sound like this interview was merely to cover all her bases and that she had already decided on an in-house candidate from her store. She was very nice but said that she had been through a lot of interviews already and that this was just one more she had to do.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
View Comments (1)
Inappropriate?
Operations Manager at Old Navy
Posted Jun 27, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2009 in Billings, MT (took 3 months)
I was an internal canitdate and applied online. Everything went smoothly until the GM was fired then I had to wait a long time to even get a call back. I finally had an interview with the new store manager and was hired. Love the job and very rewarding career in retail.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Operations Manager at Old Navy
Posted Apr 29, 2010
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2008 (took a day)
I was an internal associate looking to move into a manager role. The process consists of two interviews, each with a panel of store managers asking deep questions primarily based around realistic situations. The next day my Store manager gave me direct feedback from the process and whether or not I was signed off to move into the position when it opened.
Interview Questions
Negotiation Details
Nothing. Internals make less. That's it.
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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