Old Navy Sales Associate Interview Questions & Reviews
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Updated May 26, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 53 ratings 
“Very Easy” Interview
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Interview Experience [?] Based on 53 ratings
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| 1–10 of 53 Old Navy Interviews | Sort by |
Sales Associate at Old Navy
Posted May 26, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Nov 2010 in New York, NY (took 2 weeks)
I got the call about 2 weeks after I redid my application for the 2nd time. I got called in for an interview with the main manager. She was nice, asked the basic questions, and hired me on the spot pending a background check. Was my first job interview ever and my first job. I
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Old Navy
Posted May 22, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Nov 2010 (took a day)
They called and set up an interview within a couple weeks of my application. I went in and was asked some questions (like what trends I expected to see this month and what the sign on the front door said). They put me on the sales floor to hand out bags to customers.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Old Navy
Posted May 21, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Nov 2011 in Redding, CA (took 2 days)
Applied online and was called for an interview a few hours later. Had no previous job experience.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Old Navy
Posted May 2, 2012
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2011 (took a day)
I was asked:
-experience
-previous employer
-why I wanted to work for old navy
-name a time when you and someone didn't get along but you fixed the situation
-describe a time when a customer was difficult
the manager was nice and friendly, and told me she would review the information with her store manager and give me a call.
after two days, she called me and said they wanted me on board.
I came in for orientation and filled out papers (usual stuff), and was told that I would start at 9$.
Interview Questions
Negotiation Details
n/a
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Old Navy
Posted Apr 27, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2010 in Bloomington, IN (took 4 days)
I went into the store to apply and was directed to their website for the process. The online application is pretty typical- they ask a lot of questions about what you would or wouldn't do in certain situations at work. They also have a few picture questions where you say what you think is wrong with the photo of the mannequins and the clothes that are folded around them.
I was given a 1 on 1 interview at the store and it went well. There were standard behavioral questions, a few about my personal experience, and then a short role playing stint where I had to convince the 'shopper' to get an Old Navy Card.
Interview Questions
Negotiation Details
I would say that you should look up the average salary of workers at the company and adjust it to your own level of experience.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Old Navy
Posted Apr 16, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2010 in Mayfield Heights, OH (took a day)
Applied online, then got called back about 6 months later. Went in to interview with 2 store managers from other stores (they were doing multiple interviews for multiple stores) and was in there for 15 minutes at the most. walked in, asked about my resume and application, said they liked my energy, and said they'd call me
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Old Navy
Posted Apr 8, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2010 (took 2 days)
Really easy interview. I interviewed in front of two managers, they wanted to know my previous experience and since I was about to start University they were really excited about that. I was positive and enthusiastic.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Old Navy
Posted Apr 2, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2010 in Everett, WA (took 3 days)
The interview was very straight forward and consisted of self reflection of the employee's personality.
Interview Questions
Negotiation Details
Don't hesitate to ask questions and be straight forward.
Other Details
The interview consisted of a Background Check, a Personality Test and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Old Navy
Posted Mar 17, 2012
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2.0
Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Mar 2012 in Fort Worth, TX (took 5 days)
I went in and asked the manager if they were hiring and for what positions. She told me they were very understaffed and needed sales associates and stock room attendents. I mentioned I was wanting to go to school at some point and that I was interested in the stocking position.
I was directed to take the assessment online and then she would set up an interview. I did that and 2 days later she called to set up an interview. When I got there the store was really busy. I tried to find an associate on the floor but there weren't any. Only 2 out of 4 cash registers were open and only one person working the dressing room.
Me and another girl were brought to the break room in the back. The manager (over sales associates) started by asking us what we were looking for. The other girl went first and then I went. I told her I was wanting as many hours as possible either part time or full time. I was quickly informed that only managers get full time. Then I mentioned I would prefer some form of set hours. Having worked in a stock room before, I know shipments only come on certain days and hours so thought it wouldn't be a big deal to at least mention it.
Apparently that was a hot button issue for her because she flipped out on me and informed me that was not at all possible and that I could leave now if it was going to be a problem. She went on about that for a good 5 minutes. I decided to stay after that just for the experience of interiviewing but could really care less if I got the job. Then she went on to inform me if I was wanting the stock room position I would need to be available for specific days of the week and at very specific times. I wanted to inform her, that that was a set schedual.
She went on to tell us that the store was underpreforming to the point of being the 25th lowest out of 26 stores in the area, its always unorganized, that they can never keep staff. So basically, the store is a chaotic mess. On top of that, no matter how well I preform at the job, I will never be able to even get full time. So basically there is no incintive for me to do more then the minimum that it takes for me to keep the job. She literally listed nothing positive about working there. Hearing her speak, it sounded more like a burden then anything else. Why would I want to work there if even she doesn't? Yes she was smiling the whole time like any good retail manager does, but her words were all negative.
If I get it and bother working there, it'll only be until I can find something better. If you want to work here, emphasize any sales experience and show them that your high energy. Also remember, this is your chance to interview them just as their interviewing you. See if its something you want to do day after day, week after week.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Old Navy
Posted Mar 16, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 (took a day)
they just ask questions like tell me about yourself
why do you want to work here
they give you scenario questions
what kind of experience do you have
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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