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Customer Service Manager Interview

Anonymous Interview Candidate in Los Gatos, CA
No Offer
Neutral Experience
Difficult Interview


The process took 2 weeks. I interviewed at One82 (Los Gatos, CA) in February 2012.


In an initial email, I was given 20 questions to answer on a wide range of topics as related to the job. Following the email(s) excahnged, there were 2-3 phone interviews with the owner of the company. I was then asked to come in to their office for an in-person interview with a panel of three employees; this interview lasted about 2.5 hours and consisted of many technical and customer service questions including being asked to put together a project plan for an IT scenario.

Interview Questions

  • Create a detailed project plan for the scenario proposed by the interviewing panel.   Answer Question
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