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OneWest Bank CBG Telebanking I Interview Questions & Reviews

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CBG Telebanking I Interview

CBG Telebanking I
Pasadena, CA

The process took 3 days - interviewed at OneWest Bank in May 2008.

Interview Details – The company first explained the details at the job and look for your personality. The personality they are looking for is someone that can make sales, i.e. build rapport with the interviewing manager. They may ask you to demonstrate your sales skills. But particularly they are looking for someone who could carry on the conversation in a positive manner or someone that can calm an angry customer down. Always smile during the interview because the job requires a "smile on the phone".

Interview Question – With your leadership experience, how would you handle an employee that are not performing?   View Answer

Negotiation Details – There's no negotiation.

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