OneWest Bank Interview Questions & Reviews
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Updated May 15, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 9 ratings 
“Very Easy” Interview
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Interview Experience [?] Based on 9 ratings
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| 1–9 of 9 OneWest Bank Interviews | Sort by |
Analyst at OneWest Bank
Posted May 15, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2010 in Austin, TX (took 2 days)
Had a group panel interview manager/supervisor and then a 1:1 interview with the VP. Very laid back interview, be prepared to answer questions concerning your resume.
Interview Questions
Negotiation Details
N/A
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Administrative at OneWest Bank
Posted Feb 28, 2012
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Oct 2011 (took 3 days)
OneWest Bank does not have a very professional process. I interviewed with several people there and had initially a very favorable impression. However, when I meet briefly with the ultimate decision maker, I was brushed aside. Subsequently, I was told I did not get the job. Then a month later, they called back and offered me the position. I was surprised but accepted. The recruiter was to get back to me with details about start date etc. From that point on I was never able to reach her again, and in frustration emailed the head HR person. Someone I had never met with called me back to say there was some mistake, that the person who offered me the job did not have the authority to do so, but I could interview for a different position at 25% less pay. I declined. No apologies offered, no effort to rectify the inconvience. My recommendation - get any and everything this outfit says in writing before even considering a position with them. Very disappointing experience.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Team Supervisor at OneWest Bank
Posted Feb 5, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2012 (took 2 days)
I had two interviews with the hiring managers on the same day. Both interviews went well, but a canidate from within department was selected.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at OneWest Bank
Posted Nov 16, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Austin, TX (took 2 weeks)
First interview is with Human Resources over the phone, Then they schedule and interview with managers within a couple of days.
The interview was very basic, about customer service, Tell me about your background.
Describe a situation when you have conflict with a manager o supervisor. How do you handle stress? How do you handle an angry customer, Etc, etc.
Interview Questions
Negotiation Details
No room for negotiation. Pay rates are set on stone.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Loan Consultant at OneWest Bank
Posted Apr 21, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2009 in Austin, TX (took 5 days)
The process of the interview consisted of a couple of apptitutude tests initially. I was then granted a face to face interview with the hiring manager and a phone screen with the senior manager. I also had a couple of phone interviews with an HR person. I was also given a drug test once I was approved to be hired.
Interview Questions
Negotiation Details
No negotitions were available.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Mortgage at OneWest Bank
Posted Oct 31, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2010 in Irvine, CA (took 4 weeks)
Contacted by recruiter somewhere in Texas that had resume. Interview was set up in California. Interviewed with supervisor at location in Irvine, CA.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a Presentation and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative III at OneWest Bank
Posted Jul 26, 2010
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1.0
Very Easy Interview
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Overall Negative Experience
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Received and Accepted Offer
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Interviewed May 2010 in Santa Monica, CA (took 4 days)
The first person to person interview, the person I was meeting did not show up (Assistant Branch Manager). I was asked to come back the following day for the interview. Second attempt the person I was to see was 45 minutes late to interview me. Interview was very straight forward, easy, and short to the point.
Interview Questions
Negotiation Details
They did no negotiation to the hourly pay period.
Other Details
I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
CBG Telebanking I at OneWest Bank
Posted Apr 29, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2008 in Pasadena, CA (took 3 days)
The company first explained the details at the job and look for your personality. The personality they are looking for is someone that can make sales, i.e. build rapport with the interviewing manager. They may ask you to demonstrate your sales skills. But particularly they are looking for someone who could carry on the conversation in a positive manner or someone that can calm an angry customer down. Always smile during the interview because the job requires a "smile on the phone".
Interview Questions
Negotiation Details
There's no negotiation.
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
FVP Litigation at OneWest Bank
Posted Dec 16, 2009
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1.0
Very Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2009 (took a day)
Company seemed to be too quick to ask about prior salaries. They seemed to be weeding people out just based on salaries vs. track record. Company was also very slow with telling people their status.
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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