OtterBox

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OtterBox Interview Questions

Updated Feb 3, 2015
Updated Feb 3, 2015
13 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1. 1 person found this helpful  

    Software Engineer Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 2 weeksinterviewed at OtterBox in January 2015.

    Interview Details

    Applied online through the company website and two weeks later received a call from the HR. Initial phone screen, asked questions about my skills and qualifications pertaining to the job. At the end of the phone interview, she said she thought I was a good fit for the job and will forward my resume to the hiring manager the same day. The HR gave me a positive review and told me she will forward my resume to XXXX hiring manager.

    Obviously when I got a positive response, I was expecting a call for the next round of interview. Then, I got a call informing, they have changed the position from Software Engineer to Associate Software Engineer with lower salary. I told her I still think it is a very good opportunity and am willing to go ahead with the interview process.

    But a week later, I got a system generated rejection email. I inquired about that and she rudely said that they were looking for other candidates that closely met the requirements.I inquired about this toother colleagues of mine and they said Otterbox is known to treat its employees and prospective candidates this way.

    I found the whole experience to be misleading and unplanned. How can they find other candidates when they did not even interview me?

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  2.  

    Fulfillment Specialist Interview

    Anonymous Employee in Fort Collins, CO
    Anonymous Employee in Fort Collins, CO
    Application Details

    I applied online. The process took 3 weeksinterviewed at OtterBox.

    Interview Details

    Had 2 phone interviews and 1 interview at their office in Fredrick, CO. Great people I was able to talk with. Casual interviews on the phone and in person. Made you seem very welcome. Kept in contact with Teal throughout the process who was very easy to communicate with. Kept me up to date on what was going on. Ended up not receiving the position because they hired internally. Understandable why a company does that, obviously just wish it was me. Overall great experience, great people to interview with and seems like an fantastic atmosphere of a company.

    No Offer
    Positive Experience
    Average Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Fort Collins, CO
    Anonymous Interview Candidate in Fort Collins, CO
    Application Details

    I applied through a staffing agency. The process took 2 weeksinterviewed at OtterBox in April 2014.

    Interview Details

    You'll start off as a temporary contract employee. For me that meant going to elwood staffing and filling out paperwork, release forms that mainly had to do with factory positions, and doing a quiz on chemical safety.

    Interview? What interview, they asked me some very basic questions that equated to am I a friendly person or not and if I like to sit on my behind and talk on the phone. Which I do. They were very helpful with the paperwork and it was an overall pleasant interview.

    Interview Questions
    • Assumed that i'd get the dreaded question of "How do you deal with a difficult customer." But none of the questions were difficult.   Answer Question
    Negotiation Details
    None. Its a contract/Temp position.
    Accepted Offer
    Neutral Experience
    Easy Interview
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a staffing agency. The process took 3 daysinterviewed at OtterBox.

    Interview Details

    The interview was fairly easy to get. I applied at a staffing agency and they asked me a few questions about my experience and what I felt my strengths were as well what I was looking for in a work environment. Due to my experience in call centers I went it and had absolutely no issue with the process.

    Negotiation Details
    There was no room for negotiation. You were hired on for a start time, and either full or part time. I was hoping to get paid more due to my experience but there was no room for that either as with most call centers.
    Accepted Offer
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Weird interview setup where groups of about twenty candidates at a time were directed to sit in a waiting area, and called up one at a time to interview with a current employee at a long table with two other interviews taking place at the same table. Really hard to focus with all the background noise. Felt more like an audition than an interview.

    Interview Questions
    • Describe a situation in one of your past jobs in which you showed leadership   Answer Question
    Negotiation Details
    Really nothing to negotiate, just a temp job that pays $10 an hour, take it or leave it.
    Accepted Offer
    Difficult Interview
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Fort Collins, CO
    Anonymous Interview Candidate in Fort Collins, CO
    Application Details

    I applied through a staffing agency – interviewed at OtterBox in October 2012.

    Interview Details

    They use a temp-hire position in customer service. I really didn't have an interview to get the temp position and then once you start working they essentially evaluate how good you are to determine if you will be hired on to Otter payroll or not.

    Interview Questions
    • As stated, I didn't go through an interview for the job.   Answer Question
    Negotiation Details
    No negotiation. Pay rates are firm.
    Accepted Offer
    Neutral Experience
    Easy Interview
  8.  

    Call Center Supervisor Interview

    Anonymous Employee in Fort Collins, CO
    Anonymous Employee in Fort Collins, CO
    Application Details

    I applied through a recruiter. The process took 4+ weeksinterviewed at OtterBox.

    Interview Details

    Met recruiter at a job fair. Spoke on the phone the next day. Interviewed with hiring manager on the phone a few days later. Was invited to on site job fair to discuss position and check out the location in Ft. Collins. The recruiter was good about answering emails until I asked the question of the salary range, and then I never heard back. Unexpectedly, there were round robin interviews scheduled with 3 managers at their job fair. Recruiter stated we would hear something by the end of the week. Did not hear anything so I waited a few more days, and the following week I emailed her again, and no response. Finally, by the end of the next week, I received a phone call.

    Interview Questions
    • The questions were standard behavioral questions. Nothing was too tough.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Fort Collins, CO
    Anonymous Interview Candidate in Fort Collins, CO
    Application Details

    I applied online. The process took a weekinterviewed at OtterBox in July 2012.

    Interview Details

    I applied online through SOS Employment. They e-mailed me requesting a basic skills assessment proving I know how to work in a call center environment. Interview was done at SOS Employment Group. Everything went fairly smooth.

    Interview Questions
    • Describe a time you had to deal with an irate customer.   Answer Question
    Negotiation Details
    Yes or No, do you want the job?
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Accounting Interview

    Anonymous Employee in Fort Collins, CO
    Anonymous Employee in Fort Collins, CO
    Application Details

    I applied online. The process took a weekinterviewed at OtterBox in March 2012.

    Interview Details

    Initial Communications came from an application online. Initial contact was an phone interview which turned into a in person interview in the next week. They Contacted me quickly and set up an interview within a week. Good to talk to and fun culture. I suggest this company to any one.

    Interview Questions
    • How do you see your weaknesses fitting in with our company.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  11.  

    National Accounts Interview

    Anonymous Employee in Fort Collins, CO
    Anonymous Employee in Fort Collins, CO
    Application Details

    I applied online. The process took a dayinterviewed at OtterBox in February 2012.

    Interview Details

    Basic phone interview with HR representative confirming employment history and reasons for changing jobs.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview

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