Overstock.com Customer Service Representative Interview Questions

7 Interview Reviews

Interview Experience

Interview Experience

71%
14%
14%

Getting an Interview

Getting an Interview

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14%

Interview Difficulty

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Customer Service Representative Interview

Anonymous Interview Candidate  in  Salt Lake City, UT
Anonymous Interview Candidate in Salt Lake City, UT
Application Details

I applied online. The process took 2 weeks - interviewed at Overstock.com in August 2012.

Interview Details

I applied online. I received a phone call 2 days later and an interview scheduled the day after that. Once that was done I scheduled a 2nd interveiw and began training the week following.

Interview Questions
  • Explain a sittuation where you did not have the necesary tools to fix a sittaution. How did you handle it.   Answer Question
Negotiation Details
There was not one.
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Overstock.com

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied online. The process took 2 days - interviewed at Overstock.com in October 2011.

    Interview Details

    There was one interview and it went smoothly. They tried to make it seem like it was a great company to work for and it is not. Its deceiving and fake to a T. Dont believe their lies.

    Interview Questions
    • I didnt get any difficult questions on the interview.   View Answer
    Negotiation Details
    Nothing ! It was a easy interview but they will fool you. The company is not who they seem to be they are all a bunch of executives who care nothing about you and I mean NOTHING !
    Accepted Offer
    Negative Experience
    Easy Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied online. The process took 3 days - interviewed at Overstock.com in September 2010.

    Interview Details

    Basic typing test and answer 5 questions like "what would you do if, or name a time that"

    Interview Questions
    Negotiation Details
    NA
    Accepted Offer
    Neutral Experience
    Easy Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied through an employee referral. The process took 1+ week - interviewed at Overstock.com in November 2009.

    Interview Details

    I spoke with someone on the phone. I then had a one on one interview, after which I took a few PC based tests, such as typing and vocabulary. It was very smooth and simple.

    Interview Questions
    • I'm afraid I don't remember any difficult questions. I found it a bit challenging to answer the same type of questions repeatedly and provide good answers, however.   Answer Question
    Negotiation Details
    I didn't have a negotiation phase as that's not my forte when applying for work.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Tooele, UT
    Anonymous Interview Candidate in Tooele, UT
    Application Details

    I applied online. The process took a day - interviewed at Overstock.com in September 2009.

    Interview Details

    They call you for an interview, you go they ask you a couple of questions and do a typing test.

    Interview Questions
    • I you could have dinner with someone either alive or dead who would it be and why.   Answer Question
    Negotiation Details
    at the time of intervie I was asked what shift i wanted and when they called to offer the job, they said "oh by the way the day shift is not available, you will have to work the night shift." I needed a job
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied in-person. The process took a day - interviewed at Overstock.com in November 2007.

    Interview Details

    The interview process was easy and fast. I feel that the interview was good because it touched so many different aspects about me.

    Interview Questions
    • What is a weakness you have in the workplace?   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 days - interviewed at Overstock.com in November 2009.

    Interview Details

    I first sent in my resume and received a response with in two days to be interviewed and then about a week later I came into an orientation and filled out some paperwork and then the following week went through a two weeks of training and then hit the phones on the floore and have been here ever since...

    Interview Questions
    • Give an example where a cutomer was extremely angry at you and you had to keep your cool and assist the customer.   View Answer
    • Give an example when had to get work with a fellow employee that you really disliked.   View Answer
    Negotiation Details
    Nothing...
    Accepted Offer
    Positive Experience
    Easy Interview

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