PCCW Interview Questions & Reviews
Overview |
| |
Salaries |
| |
Reviews |
| |
Interviews |
| |
Photos |
| |
Jobs |
| |
|
Updated Jan 15, 2012 – Interview questions and reviews posted anonymously by interview candidates.
|
Difficulty Rating [?] Based on 3 ratings 
“Average” Interview
|
Interview Experience [?] Based on 3 ratings
|
See who your friends know who've worked at PCCW and could give you an inside look.
See who your friends know who've worked at PCCW and could help you prep for an interview.
| 1–3 of 3 PCCW Interviews | Sort by |
Customer Service Representative at PCCW
Posted Jan 15, 2012
|
3.0
Average Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Oct 2011 (took a day)
My qualification and career information was first checked. Then I was given two written tests. One is on the product and service knowledge about the company while another is about questions on dealing with customers including multiple choice and email reply questions. After the tests are done, I had to wait more one hour for the interview. Two interviewers in the interview room. One is from cs dept. and one is hr. They asked me to describe myself. Then they asked my working experience cs in details and why I left my job. They then described the job nature and working hours. The whole process went smoothly and the staff is polite.
Interview Questions
Other Details
I got the interview through a Staffing Agency and the interview consisted of a Phone Interview, a Group/Panel Interview, a Presentation, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Telesales at PCCW
Posted Oct 23, 2011
|
3.0
Average Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Jun 2009 (took a day)
I got in contact with the person in charge through a friend who worked there. After I sent my resume, they called and asked me to come their call centre in Shatin. It was a group interview of around 5 people. We were asked questions about our previous work experiences, our basic knowledge of the company and our personalities.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
TSR at PCCW
Posted Jun 7, 2011
|
2.0
Easy Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Feb 2011 (took a day)
The interview was on time. Was taken to a small room, which we walked through the calling floor. Was asked about previous work experience and why I wanted the job. Was asked to speak a short version of a call presentation. This was to see if you can actually read and how you emphasize words that should be emphasized. The interview did not take very long. Because I was going to fly back to my place of residence at that time, I was able to have the interview and hired before I left for the airport.
Interview Questions
Negotiation Details
As to negotiating, it would be as to what shift you want to work.
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
RSS Feed for PCCW
Interviews
Embed
