PFP Insurance Sales Interview Questions & Reviews

Interviewed Dec 2011 in Dallas, TX (took 3 weeks)

Initially, I was contacted by a recruiter and had a phone interview then seperate Skype interview with her. Both last about 20-30 mins each with basic interview questions. Then I was set up with an interview with the regional manager, this interview last about an hours and was very conversational in nature. She then asked me to stay for a "lobby day" interview. This was to follow one of the agents in the branch and then attempt to approach people for a sale. The first person I retrieved ended up purchasing a large policy. I got the girl a sale! After this, the manager say down with me and gave me the new hire packet and scheduled one last teleconference interview with corporate in CN. I was called after that interview by the initial recruiter excited about how well I had done. She told me all I had left was the corporate interview and that shouldn't be a hard sell because there were 3 openings and only 2 people had made it to that level. Excited about that news and the fact that the regional manager had already given me the new hire packet, I went into the final interview with great confidence.

The final interview was completely unlike the rest of my experience with PFP. They had gotten the scheduled time wrong (because of time zone issues) and the recruiter expected me an hour earlier than I was told. Even though aware the mistake was on PFP's part, the interviewer seemed agitated throughout the entire interview. He asked vague questions like "have you ever taken care of anyone?" and scenario questions like "how would you sell our product to elementary school teachers?"

After the interview I didn't hear back from them for a solid week when I finally contacted the recruiter and she said she would try to find out what happened. The next morning I got the generic rejection letter stating they decided to go with someone with more of a background in sales. Which is funny since they knew my background from day one. I think it was unprofessional to give someone a new hire packet and then blow them off. They wasted three weeks of my job search. Beware.

Phone interview
Skype interview
Regional manager interview
Corporate interview