PFS Group Interview Questions

Updated Feb 4, 2015
5 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Customer Service Representative Interview

    Anonymous Employee in Houston, TX
    No Offer
    Negative Experience
    Easy Interview
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 3 daysinterviewed at PFS Group (Houston, TX) in February 2015.

    Interview

    I emailed my resume to PSF. I was contacted for phone screening. Invited in to do interview. Robin(HR) was very nice both over the telehone and in person and very informative. At location 30 mins early. Was called in office to complete application and tests on computer to determine if I had any medical knowledge. Only missed a few questions but was told it would not determine if i recieved job or not. Waited and then interviewed with a manager. Was told that they were only doing interviews this week. No medical experience but i am a fast learner and have 3 plus years call center experience. Also told interviewers that i i am never late on previous job and my attendance is perfect. I know that attendance is a huge factor with this company. I would have been a Great employee for this company but was not even given a chance. Emailed the next day stating that another canadiate was a better match for this position.

    Interview Questions

  2.  

    Customer Service Representative/collector Interview

    Anonymous Interview Candidate in Houston, TX
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at PFS Group (Houston, TX) in October 2014.

    Interview

    submitted application, had a phone screening invited in. I later for review received, W2, etc.. by email to fax in before training scheduled for drug test immediately. I took test while waiting for one on one interview. I was told they would not affect offer. I interviewed with HR, then the person who would be my manager

    Interview Questions

    • can you be empathetic ?   1 Answer
    • are you familar with medicare, Medicaid, HIPAA, and FDPCA ?   1 Answer

    Negotiation

    12 to 14 no negoatiation. I was told 12 for people with no experience 14 for experienced.

  3.  

    Insurance Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at PFS Group.

    Interview

    Very positive experience

    Interview Questions

    Negotiation

    I accepted less money than I was making at the time because I needed to relocate. PFS always lowballs perspective employees.

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  5.  

    Declined Offer
    Declined Offer

    Application

    I applied through an employee referral – interviewed at PFS Group.

    Interview

    employee referral and process took 1 week

    Interview Questions

    Reasons for Declining

    other offer

  6.  

    CSR- Customer Service Representative Interview

    Anonymous Interview Candidate in Houston, TX
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at PFS Group (Houston, TX).

    Interview

    Smoothest interview process ever; everyone is incredibly down to earth...

    Negotiation

    Not as high as was first told; yet they have many incentives and insurance, 401k, vacation, PTO, and more... AND promotions are very accessible.

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