PHH Mortgage

  www.phhmortgagesolutions.com
  www.phhmortgagesolutions.com
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PHH Mortgage Interview Questions

Updated Jun 23, 2014
Updated Jun 23, 2014
30 Interview Reviews

Interview Experience

Interview Experience

67%
21%
10%

Getting an Interview

Getting an Interview

60%
11%
11%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1.  

    Loan Processor Assistant Interview

    Anonymous Interview Candidate  in  Mount Laurel, NJ
    Anonymous Interview Candidate in Mount Laurel, NJ
    Application Details

    I applied through a staffing agency. The process took 2+ weeks - interviewed at PHH Mortgage.

    Interview Details

    I was hired by a temporary agency. It was very difficult with the temp agency - the woman was very judgmental and hard to get ahold of. I was then interviewed by manager of PHH, and
    was hired immediately

    Interview Questions
    • The training was supplied by a fellow worker that was responsible for his volume of tasks as well as training me. I adapted quickly do to the fact that I am very knowledgable in the mortgage industry   Answer Question
    Negotiation Details
    Keep firm with what is necessary for you personally, but do bend for a reasonable offer
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Mortgage Underwriter Interview

    Anonymous Interview Candidate  in  Jacksonville, FL
    Anonymous Interview Candidate in Jacksonville, FL
    Application Details

    I applied online. The process took 2 days - interviewed at PHH Mortgage.

    Interview Details

    I had both my first and 2nd interview over the phone, they were both polite and professional, they ask you to explain the tasks you have done in the past and how it relates to the job you are applying for

    Interview Questions
    • Most of it was behavioral, since I had zero UW experience but I had to state some tasks that I did in previous jobs and are similar to the UW role   Answer Question
    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Junior Underwriter Interview

    Anonymous Interview Candidate  in  Jacksonville, FL
    Anonymous Interview Candidate in Jacksonville, FL
    Application Details

    I applied online. The process took 1 week - interviewed at PHH Mortgage in April 2012.

    Interview Details

    Phone interview asked basic scenario questions such as: Tell me a time when you went above and beyond to help a teammate, tell me about a time you solved a problem that seemed impossible, etc. The actual face to face interview was pretty much the same just a lot more questions. There are two people that interview you.

    Interview Questions
    • Unexpected question - What time management skills did your last job teach you?   Answer Question
    Negotiation Details
    I was not able to negotiate.
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Loan Processor Interview

    Anonymous Interview Candidate  in  Jacksonville, FL
    Anonymous Interview Candidate in Jacksonville, FL
    Application Details

    I applied in-person. The process took 2 weeks - interviewed at PHH Mortgage in June 2010.

    Interview Details

    Questions were more in line with that of a customer service/call center position. The interviewer wanted to know how I handled certain customer service related situations.

    Interview Questions
    • There were honestly no difficult quesitons for me. It was a basic customer service interview. The most difficult question was how I would handle an irate customer, the suprising part was they never asked how I would try to retain the customer.   Answer Question
    Negotiation Details
    there was no negotiation. I was hired and I accepted. I was told that I could not negotiate salary, but I could bonus based on my performance.
    Accepted Offer
    Neutral Experience
    Easy Interview
  6.  

    Team Lead Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeks - interviewed at PHH Mortgage.

    Interview Details

    They will ask a lot of questions involving how you are in team atmosphere.

    Interview Questions
    Negotiation Details
    There was no negotiation
    Accepted Offer
  7.  

    Senior Mortgage Underwriter L3B Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 3 days - interviewed at PHH Mortgage.

    Interview Details

    Went through an employment agency, interviewed by phone, offer was made, and received 2 months onsite training.

    Negotiation Details
    My recruiter handled the negotiations.
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Underwriter Interview

    Anonymous Interview Candidate  in  Jacksonville, FL
    Anonymous Interview Candidate in Jacksonville, FL
    Application Details

    I applied online. The process took 4 days - interviewed at PHH Mortgage in August 2012.

    Interview Details

    The interview process was pretty painless. I applied and was contacted within a few days by a recruiter. I was interviewed by 2 managers at the same time. They were very polite and upbeat. They took turns asking me about my previous jobs and asked many behavioral questions. They asked me to cite specific incidents and examples from my previous employment. Be sure to have your own copy of your resume to jog your memory and be prepared.

    Interview Questions
    • Mostly behavioral questions that began with tell us about a time when   View Answer
    Negotiation Details
    no negotiation, everyone hired in my class was brought in at the same pay
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Mortgage Loan Consultant Interview

    Anonymous Interview Candidate  in  Jacksonville, FL
    Anonymous Interview Candidate in Jacksonville, FL
    Application Details

    I applied through an employee referral. The process took 2 weeks - interviewed at PHH Mortgage in June 2012.

    Interview Details

    Applied online for position, interview was very easy. If you can successfully speak without tripping over your tongue and you show an ability to sell, there is no issues.

    Interview Questions
    • Interviewers will usually give you a sheet of paper with some facts about PHH and our systems then have you look it over for 5 minutes. They leave and will call the phone in the room and you have to keep them on the phone until they make an appt wiht you   Answer Question
    Negotiation Details
    No negotiation
    Accepted Offer
    Neutral Experience
    Easy Interview
  10.  

    Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 months - interviewed at PHH Mortgage.

    Interview Details

    The hiring process was very thorough.

    Interview Questions
    Negotiation Details
    The process was professional. I was able to negotiate 3k increase in salary.
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Network Administrative Interview

    Anonymous Interview Candidate  in  Mount Laurel, NJ
    Anonymous Interview Candidate in Mount Laurel, NJ
    Application Details

    I applied online. The process took 5 days - interviewed at PHH Mortgage in October 2013.

    Interview Details

    replied w resume, had two telephone interviews and in person meeting with two managers

    No Offer
    Positive Experience
    Average Interview

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