PHH Mortgage

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PHH Mortgage Interview Questions & Reviews

Updated Jun 23, 2014
All Interviews Received Offers

Getting an Interview  

60%
11%
11%

Interview Experience  

67%
21%
10%

Interview Difficulty  

Average Difficulty
30 candidate interviews
Relevance Date Difficulty

Accepted Offer

Positive Experience

Easy Interview

Loan Processor Assistant Interview

Loan Processor Assistant
Mount Laurel, NJ

I applied through a staffing agency and the process took 2+ weeks - interviewed at PHH Mortgage.

Interview Details – I was hired by a temporary agency. It was very difficult with the temp agency - the woman was very judgmental and hard to get ahold of. I was then interviewed by manager of PHH, and
was hired immediately

Interview Question – The training was supplied by a fellow worker that was responsible for his volume of tasks as well as training me. I adapted quickly do to the fact that I am very knowledgable in the mortgage industry   Answer Question

Negotiation Details – Keep firm with what is necessary for you personally, but do bend for a reasonable offer


Accepted Offer

Positive Experience

Easy Interview

Mortgage Underwriter Interview

Mortgage Underwriter
Jacksonville, FL

I applied online and the process took 2 days - interviewed at PHH Mortgage.

Interview Details – I had both my first and 2nd interview over the phone, they were both polite and professional, they ask you to explain the tasks you have done in the past and how it relates to the job you are applying for

Interview Question – Most of it was behavioral, since I had zero UW experience but I had to state some tasks that I did in previous jobs and are similar to the UW role   Answer Question

Negotiation Details – No negotiation


Accepted Offer

Positive Experience

Average Interview

Junior Underwriter Interview

Junior Underwriter
Jacksonville, FL

I applied online and the process took 1 week - interviewed at PHH Mortgage in April 2012.

Interview Details – Phone interview asked basic scenario questions such as: Tell me a time when you went above and beyond to help a teammate, tell me about a time you solved a problem that seemed impossible, etc. The actual face to face interview was pretty much the same just a lot more questions. There are two people that interview you.

Interview Question – Unexpected question - What time management skills did your last job teach you?   Answer Question

Negotiation Details – I was not able to negotiate.


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Accepted Offer

Neutral Experience

Very Easy Interview

Loan Processor Interview

Loan Processor
Jacksonville, FL

I applied in-person and the process took 2 weeks - interviewed at PHH Mortgage in June 2010.

Interview Details – Questions were more in line with that of a customer service/call center position. The interviewer wanted to know how I handled certain customer service related situations.

Interview Question – There were honestly no difficult quesitons for me. It was a basic customer service interview. The most difficult question was how I would handle an irate customer, the suprising part was they never asked how I would try to retain the customer.   Answer Question

Negotiation Details – there was no negotiation. I was hired and I accepted. I was told that I could not negotiate salary, but I could bonus based on my performance.


Accepted Offer

Neutral Experience

Team Lead Interview

Team Lead

I applied in-person and the process took 2 weeks - interviewed at PHH Mortgage.

Interview Details – They will ask a lot of questions involving how you are in team atmosphere.

Interview Question – How do you deal with difficult management.   Answer Question

Negotiation Details – There was no negotiation


Accepted Offer

Positive Experience

Average Interview

Senior Mortgage Underwriter L3B Interview

Senior Mortgage Underwriter L3B

I applied through a recruiter and the process took 3 days - interviewed at PHH Mortgage.

Interview Details – Went through an employment agency, interviewed by phone, offer was made, and received 2 months onsite training.

Negotiation Details – My recruiter handled the negotiations.


Accepted Offer

Positive Experience

Average Interview

Underwriter Interview

Underwriter
Jacksonville, FL

I applied online and the process took 4 days - interviewed at PHH Mortgage in August 2012.

Interview Details – The interview process was pretty painless. I applied and was contacted within a few days by a recruiter. I was interviewed by 2 managers at the same time. They were very polite and upbeat. They took turns asking me about my previous jobs and asked many behavioral questions. They asked me to cite specific incidents and examples from my previous employment. Be sure to have your own copy of your resume to jog your memory and be prepared.

Interview Question – Mostly behavioral questions that began with tell us about a time when   View Answer

Negotiation Details – no negotiation, everyone hired in my class was brought in at the same pay


Accepted Offer

Neutral Experience

Very Easy Interview

Mortgage Loan Consultant Interview

Mortgage Loan Consultant
Jacksonville, FL

I applied through an employee referral and the process took 2 weeks - interviewed at PHH Mortgage in June 2012.

Interview Details – Applied online for position, interview was very easy. If you can successfully speak without tripping over your tongue and you show an ability to sell, there is no issues.

Interview Question – Interviewers will usually give you a sheet of paper with some facts about PHH and our systems then have you look it over for 5 minutes. They leave and will call the phone in the room and you have to keep them on the phone until they make an appt wiht you   Answer Question

Negotiation Details – No negotiation


Accepted Offer

Positive Experience

Average Interview

Supervisor Interview

Supervisor

I applied online and the process took 3 months - interviewed at PHH Mortgage.

Interview Details – The hiring process was very thorough.

Interview Question – Standard interviewing questions for the position.   Answer Question

Negotiation Details – The process was professional. I was able to negotiate 3k increase in salary.


No Offer

Positive Experience

Average Interview

Network Administrative Interview

Network Administrative
Mount Laurel, NJ

I applied online and the process took 5 days - interviewed at PHH Mortgage in October 2013.

Interview Details – replied w resume, had two telephone interviews and in person meeting with two managers

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