PNC Financial Services Group Assistant Branch Manager Interview Questions

Updated Jul 1, 2015
5 Interview Reviews

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Assistant Branch Manager Interview

Anonymous Interview Candidate
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 4 daysinterviewed at PNC Financial Services Group in March 2014.

Interview

Since I was already hired within PNC, the interview process went very smooth. I was actually contacted by the Branch Manager to set up the interview for the next day. The same day of the interview I was contacted by the recruiter in HR to offer me the position. The contract was sent to me the following day.

Interview Questions

  • What types of qualities do you like in a manager, how would you handle an irate customer, what management style would you bring to the table.   Answer Question

Other Interview Reviews for PNC Financial Services Group

  1. Helpful (1)  

    Assistant Branch Manager Interview

    Anonymous Interview Candidate in Hazel Park, MI
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeksinterviewed at PNC Financial Services Group (Hazel Park, MI) in February 2014.

    Interview

    The total hiring process took just under 2 weeks. I had initial contact with the recruiter who asked me conflict resolution questions, questions about sales plans and setting goals, and questions about how I would manage a branch. After speaking with her for just about an hour she told me that she was sending my information forward to the hiring manager and that the interview would be a panel interview with the Branch Manager, Regional Manager, and 2 other partners. I was to create a business plan for the branch and to have 4 copies ready for my interview. The panel interview was very laid back, but formal. I brought 5 copies of my resume and business plan in the event of an extra person on the panel. Many questions from the phone interview with the recruiter were asked again. Many how would you make this plan, how would you speak to this employee kind of questions. There seemed to be more of emphasis on how you fit with the team as opposed to every little thing that you knew about that particular branch.

    Interview Questions

    • Please give a time when you had to create a sales plan. What did you do, what steps did you take, and how were you able to ensure that your plan was working?   Answer Question

    Negotiation

    There was no real negotiation. The offer was everything that I expected it to be with title and compensation.

  2. Helpful (1)  

    Assistant Branch Manager Interview

    Anonymous Interview Candidate in Baltimore, MD
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 1 dayinterviewed at PNC Financial Services Group (Baltimore, MD).

    Interview

    it was straight out of college so it was a 3part Panel interview, a lot of behavioral questions. Give me a time, Tell me a time, how do you handle disengaged employees

    Negotiation

    did not negotiate as it was what I wanted

  3.  

    Assistant Branch Manager Interview

    Anonymous Interview Candidate in Fort Wayne, IN
    Accepted Offer
    Easy Interview

    Application

    I applied online – interviewed at PNC Financial Services Group (Fort Wayne, IN) in October 2012.

    Interview

    Interview process went well. HR communicates clearly and thoroughly to the branch level. I have worked for the company twice now, good company to work for with a good culture.

    Interview Questions

    • Where do you foresee the banking industry in 5 years.   1 Answer

    Negotiation

    I told them I wanted more money but was turned down. Every other company met me in the middle but PNC will not budge on branch position salaries that are offered. They wouldn't work with me the first time I was there and was offered a promotion either.

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  5. Helpful (1)  

    Assistant Branch Manager Interview

    Anonymous Interview Candidate in Stirling, NJ
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 dayinterviewed at PNC Financial Services Group (Stirling, NJ) in December 2008.

    Interview

    Already employed as a teller supervisor in the branch which had the assistant branch manager open position; current branch manager at the time recommended my promotion and an interview with the regional manager followed shortly thereafter. Actual interview was very typical of banking interviews in which behavior-based questions dominated.

    Interview Questions

    • Which policy, if any, did you feel was necessary to bend or break to service a customer to his or her satisfaction?   1 Answer

    Negotiation

    Not in a position to negotiate based on my lack of experience in management; was happy to accept a promotion with the intention of seeking a raise in a year

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