I applied online and the process took 3 weeks - interviewed at PNC Financial Services Group in July 2013.
Interview Details – When I applied to this position, within a couple of days I was sent an e-mail to take an assessment test that consisted of behavioral questions which was easy. I then got a response the next day and e-mailed back and fourth with the lady in charge to set up a phone interview. We talked and I didn't think I got to the on-site interview because within about 2 weeks I haven't heard anything. But then I got a call to go in. The manager was really nice and I felt like the interview went great and we connected.
Interview Question – What were your responsibilities? How did you handle a difficult situation? Answer Question
I applied online and the process took 2 weeks - interviewed at PNC Financial Services Group in June 2013.
Interview Details – Waiting to be contacted for an interview is a long process, usually don't get one for a week to 3 weeks after applying. I typically had 2 interviews for positions, focused greatly on customer service and being team oriented. Secondly sales is a huge driving force for the bank. The interviews would last around a half hour to 45 minutes and you would receive a follow up call fairly fast if selected.
Interview Question – Can you explain the human sigma 6 plan or the Ford model View Answer
Reason for Declining – The pay wasn't reasonable for my experience and skill set with the company.
I applied online and the process took 3 days - interviewed at PNC Financial Services Group in June 2013.
Interview Details – First you apply online, then you get a call from a recruiter, then a telephone interview, then an online assesment, then an interview, then maybe another depending on the position. The online assesment is pretty easy and the recrutier is pretty friendly. The hardest part is the actual interview in the branch, they ask questions that are very hard to answer when put on the spot.
Interview Question – "Name a time when you had to help an upset customer and they left happy?" " Name a time you had to adjust to a new policy, how did you overcome any concerns with it?" Answer Question
Negotiation Details – You can negotiate with the recruiter - I never did, but some coworkers have and when they started at the higher salary they were not allowed to get bonuses for the first year
Very Easy Interview
I applied online and the process took 1+ week - interviewed at PNC Financial Services Group in May 2013.
Interview Details – Quick process interview is large group first then if filtered through goes on to individual branch managers
Interview Question – customer service experiences in past Answer Question
Negotiation Details – very little room negotiation.
I applied online and the process took 3+ weeks - interviewed at PNC Financial Services Group in February 2013.
Interview Details – Submitted application online. Set up phone interiew online after receiving email. Call was the following day and lasted about 5 minutes - mostly about experience and explained the position. About a week later received another call which was quite similar to the first - little more detail about the position. Set up interivew for 4 days later. I initally applied for a part-time teller position. After interview, my recuiter contacted me and said that the branch manager wanted me to apply for the Customer Service Associate position that was available (which I was not aware of). Went in for follow up interview that was more geared towards sales. A couple days later, was offered the position.
Negotiation Details – No negotiation. Was happy with the offer.
I applied online and the process took 1+ week - interviewed at PNC Financial Services Group in November 2012.
Interview Details – I filled out an online application on a Sunday. On Monday, I recieved an email to fill out a personality assessment, and another application. On Tuesday, I missed a call from a talent acquisition recruiter, so I called her back on Wednesday morning. At that time, I was given a phone interview, and then offered an interview at the branch. The recruiter was very nice, and explained the position to me as well as what to expect at the interview. I was told that I would be going to a "round robin interview". She explained that I would meet with three different branch managers. I received a few emails between the phone interview and interview at the branch about background checks and etc. I simply agreed that I am willing to take a drug test, and background test. I went on Monday morning at 10:30am to my interview, and things went great. I met with all three managers (I met them all one on one) who were extremely nice, and left there before noon. I thought things went amazing but was a bit worried because there were 3 girls there for their interviews at the same time as me, and I heard that there would be 12 people being interviewed the same day as me. I also heard there was only one position available The next morning around 9:45 am, the recruiter called and offered me the position.
Interview Question –
Where do you see yourself in 5 years?
What is the one thing you can improve upon?/ Answer Question
Negotiation Details – No negotiation.
I applied online and the process took 2 months - interviewed at PNC Financial Services Group in August 2012.
Interview Details – Applied online and got invited to a group interview. There was about 12 other applicants for all different positions. At the group interview, we all answered the same typical questions about "what to do with a difficult customer/employee", "describe a time where we went above and beyond" etc. Within a day or two after the group interview I was called for a one and one interview at a branch. The branch manager was somewhat distant and seemed to want someone who looked older for the position. Typical interview questions were asked and the position was explained. The position wasn't open until 2 months, so I had to wait for the position to be open for his decision to be made. Unfortunately the position went to someone else, but HR called me and forwarded me to another branch for the same position. HR seemed to be very nice and would continue sending you to other interviews until you finally got a position. This interview was with 3 local branch managers and they all seemed extremely nice and easygoing. The interview was more of a conversation instead of an interrogation. Was told I would hear back in a week about the position. Two hours later I got a callback with an offer for the position.
Interview Question – Have you had any experience working directly with marketing consultants? View Answer
Negotiation Details – Salary was based on prior experience and was non-negotiable. Low end was $9 an hour, and high was $11. I was offered $10.5 with my 7+ years experience in retail. They only give the high end for previous banking experience.
I applied in-person and the process took 1 week - interviewed at PNC Financial Services Group in August 2012.
Interview Details – Hiring and interview process is fair. A higher level of education places a candidate at a greater chance of being considered. Prior money handling and banking experience is preferred. Was placed in a group interview first . Next, was told I would have to complete a personality assessment. Finally was given an offer and had to complete a drug test.
Interview Question – Can you elaborate on a difficult sales experience. How did you respond to it and how did you overcome it? Answer Question
Negotiation Details – Yes, I was. You should do your homework before you negotiate
I applied through a recruiter and the process took 3 weeks - interviewed at PNC Financial Services Group.
Interview Details –
several calls with recruiter, DOT drug test, salary negoation, interview scheduling...
went to branch, intereviewed with manager, assitant manager, teller supervisor,
was called 4 days later (including weekend) by recruiter over phone and told I got job
Interview Question – none, its all customer service and common sense! Answer Question
Negotiation Details – I negotiated an extra 3 or 4 grand a year, recruiter was a little rude but i think that was just her tone of voice. she accomadated me when i informed her that i was moving to take this position, and I was losing commision from my old job to accept.
I applied online and the process took 2+ weeks - interviewed at PNC Financial Services Group in July 2011.
Interview Details – I applied online for the position on May 18 and received an invitation to complete a personality test on May 24. It was very short and basic, and only took about 15 minutes. After that, I was scheduled to speak with the recruiter for a phone interview. My recruiter was very personable and detailed about the position and the company, and she was very enthusiastic about the benefits and rewards of the company. She asked basic questions related to the job, i.e. how did you handle a situation with a difficult customer, how did you build trust with a customer, what are your strengths, what is something you need to work on, etc. After the phone interview, I was called by the branch manager to set up an interview the same week. The interview was with her in the branch and with the teller supervisor who would be my direct supervisor. They asked behavioral questions similar to the group interview. They were very basic and nice during the interview, which only lasted about 30 minutes. I interviewed on a Thursday and was called on Monday with the offer.
Interview Question – Describe a situation in which you made a mistake and how did you correct the situation? Answer Question
An opportunity to learn and grow. A culture that supports your goals. A workplace that you can be proud of. This is PNC, one of the most well-respected financial services companies in America. We have expanded our… — Full Overview
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