PNC Financial Services Group
3.2 of 5 1,003 reviews
www.pnc.com Pittsburgh, PA 5000+ Employees

PNC Financial Services Group Financial Sales Consultant Interview Questions & Reviews

Updated Jun 9, 2014
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Accepted Offer

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Easy Interview

Financial Sales Consultant Interview

Financial Sales Consultant

I applied online and the process took 1 week - interviewed at PNC Financial Services Group in August 2011.

Interview Details – applied online, upon doing a behavorial anaylis, i was called to do an over the phone interview. I applied for a general position and then after the phone interview i was asked to go to the head quarters in troy for a group interview. i met with two HR representivtives and then upon accepting the position they gave me a few choices of what offices i would like to work for and also gave their opinion on where i would fit in.

Interview Question – How would previous co-workers describe you?   Answer Question

Negotiation Details – not much wiggle room, especially when you are going for other internal positions. if you want more money you need to have cold hard results and prove your case.

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Accepted Offer

Neutral Experience

Financial Sales Consultant Interview

Financial Sales Consultant

I applied online and the process took 2 weeks - interviewed at PNC Financial Services Group.

Interview Details – phone interview, group interview and 1 on 1 interview.

Interview Question – There weren't any. They were all standard interview questions.   Answer Question

Negotiation Details – Nono

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No Offer

Negative Experience

Average Interview

Financial Sales Consultant Interview

Financial Sales Consultant
North, VA

I applied online and the process took 1 week - interviewed at PNC Financial Services Group in March 2014.

Interview Details – I submitted a resume online within a day I received a response by phone. The recruiter was pleasant and didn't take me into a long drawn out explain your resume again saga. She like my responses and immediately referred me over to the in store branch. It took 2 days after she sent over my information for him to call me back. I went in for the interview which lasted two hours. He asked me several questions about only one of my sales positions about how our commission structure worked.Finally, after all of that he sent me in to the isles to watch how they try and pull customers back to in store for more information. I didn't get the position which took another 4 days to find out. The recruiter said he stated I didn't have enough sales experience the job only requires a minimum of 1 year which I have from a previous job which is strictly sales. I didn't understand that one especially when he really didn't talk a lot about sales. He was nice but it was crazy. Why keep me too hours not to hire me a waste of time. The next the recruiter felt I should have gotten the position sent me out again to another in store branch close by. This one was with a female who from the start seemed to have a problem with me she was poorly dressed and late getting to the store at 9 then reschedule to 10 and she was still late. She asked basic questions about sales and how I would sale Pnc Products. She stated how would you sale PNC because product knowledge doesn't help and training doesn't prepare you for this. Im thinking so how did you do it then. She had me go out into the isle to see if I could introduce myself to strangers and strike up a conversation. It was ridiculous because I couldn't talk about PNC because I didn't work for them. Needless to say she didn't hire me she didn't like me from the start and didn't know me. She commented on my shoes being uncomfortable I had on a suit and heels. How should I have dressed for a bank interview. I couldn't wear sneakers. The recruiter was awesome she tried so hard the in store manager the first one was good the second one not so much.

Interview Question – Nothing difficult, what have you sold how do you sell to a difficult customer   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Financial Sales Consultant Interview

Financial Sales Consultant

I applied online and the process took 3 weeks - interviewed at PNC Financial Services Group.

Interview Details – The process usually starts with online application from PNC website. If contacted by recruiter, a group interview is usually the next step with multiple managers in attendance. Next, each manager will schedule one on one interviews and choose from the pool of one on one interviews. The whole process usually takes few weeks.

Interview Question – The questions seemed to be your standard interview questions. Perhaps the most difficult one to answer was explaining a time when I had to deal with an irate customer. Some aspects of a successful answer depends upon the interviewers concept of what is the correct way to handle such a situation.   View Answer

Negotiation Details – Always offer a counter offer for your salary. You just may get it or at least an increase in the company's salary offer.

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Accepted Offer

Positive Experience

Average Interview

Financial Sales Consultant Interview

Financial Sales Consultant
Wayne, PA

I applied online and the process took 2 weeks - interviewed at PNC Financial Services Group in February 2014.

Interview Details – The whole process took about two weeks. I originally applied online for a FT teller position and took an assessment. Two days later I received a phone call for a "phone interview" that lasted about five minutes. Just simple questions asking about the position you are applying for and your job history. Later that day I received and e-mail from an HR Representative to schedule and reserve a seat for a group interview (five days after the initial phone interview). Due to weather conditions, the group interview was cancelled and the HR Rep did individual phone interviews instead. My phone interview lasted about 30-40 minutes.The HR Rep explained the FSC position to me and said she thought I would be well suited for that. I was given another assessment to take for this position. The HR Rep called me about five days later and scheduled and interview for me with the branch manager for the FSC position. The interview was the following day. I received a phone call the morning after the interview with a job offer! I accepted the offer and went for drug screening and fingerprinting that day.

Interview Question – Basic interview questions for customer service positions. Also asks why you want the specific job   Answer Question

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Accepted Offer

Negative Experience

Average Interview

Financial Sales Consultant Interview

Financial Sales Consultant
Fairfax, VA

I applied through college or university and the process took 2+ weeks - interviewed at PNC Financial Services Group in January 2012.

Interview Details – 2 interview first interview was with a group of 15 others and then the second interview was week later and was with 2 mangers and one of them picked to attend training for 3 weeks

Interview Question – why should i hire you?   Answer Question

Negotiation Details – i tried hard to squeeze more out of them but they are very cheap

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Accepted Offer

Neutral Experience

Financial Sales Consultant Interview

Financial Sales Consultant

I applied online and the process took a day - interviewed at PNC Financial Services Group.

Interview Details – Phone
Group
One-on-One
Call bank and then start training

Interview Question – How have you proven yourself as a good salesman   Answer Question

Negotiation Details – Easy

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Accepted Offer

Neutral Experience

Easy Interview

Financial Sales Consultant Interview

Financial Sales Consultant
Grand Ledge, MI

I applied online and the process took 3 days - interviewed at PNC Financial Services Group in June 2013.

Interview Details – asks about previous experience, asks how you would handle certain situations, asks what makes you different.

Interview Question – very straight forward interview.   Answer Question

Negotiation Details – 1 counter offer on my part was accepted

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1 person found this helpful

Accepted Offer

Neutral Experience

Average Interview

Financial Sales Consultant Interview

Financial Sales Consultant

I applied online and the process took 2 months - interviewed at PNC Financial Services Group.

Interview Details – I had a first interview which was a group interview with other candidates, two managers and the HR rep. The questions were easy it was like only three questions five the most. The interview lasted for less than an hour. They got back to me within two weeks. I turned out to be "overqualified" for that position so they referred me to the sales position. I met with two Managers from different branches both were nice. They asked me questions like:
Why did you want to apply for this position?
How would you approach a customer to try to cross sell?
What responsibilities did you have on your last job?
They basically asked me questions based on my resume. We role played I was the manager the interviewer was the customer and I had to cross sell on products.

Interview Question – The questions were tailored to my experiences so it wasn't hard to answer them. The unexpected part was the role play.   Answer Question

Negotiation Details – Negotiation was tough they don't budge or allow for wiggle room, but still try to negotiate. The base pay sucks! But I really want to work for the company.

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Accepted Offer

Positive Experience

Average Interview

Financial Sales Consultant Interview

Financial Sales Consultant

I applied online and the process took 2 months - interviewed at PNC Financial Services Group in June 2011.

Interview Details – It was easy had a phone interview and then two in person interviews.

Interview Question – Describe difficult customer situation and how you work as a team member.   Answer Question

Negotiation Details – Don't settle for their pay ask for more

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