PNC Financial Services Group Financial Sales Consultant Interview Questions & Reviews
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Updated May 22, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 9 ratings 
“Easy” Interview
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Interview Experience [?] Based on 9 ratings
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| 1–9 of 9 PNC Financial Services Group Interviews | Sort by |
Financial Sales Consultant at PNC Financial Services Group
Posted May 22, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed May 2012 in Philadelphia, PA (took 3 weeks)
Two days after completing the online application, I was emailed a personality assessment to complete within 24 hours. Then about 3 days later, the recruiter contacted me on the phone to discuss the position in further detail. She first told me that the Financial Sales Consultant I is an entry level position starting at $23,000 to $25,000 with commission. I was looking for $30,000 to start since I have two years of relevant (banking) experience. I indicated that I was still interested in the position despite the lower salary. She asked me several questions about my work history which included banking, customer service and sales. The recruiter was very pleasant and mature in her approach. She then set me up with a one on one interview with the branch manager for later that same week.
The interview at the branch was with the manager and teller supervisor. The interview was more of a discussion as opposed to a question and answer session, which I liked. I believe that the lack of formality gave all of us an opportunity to get to know how we would all work together. They shared with me about the customer demographics (40 % Russian at this particular branch), sales expectations and how the Gallop results affect all of our commissions. When I asked specifically how much I could realistically earn in yearly commissions, I was told about $2,000 since it wasn't a very busy branch. They knew that I made over $30,000 in my last banking position so I appreciated their honesty. The manager who has been with PNC for 7 years said that the company had a very caring attitude toward their employees which is important. We chatted about the banking industry and how it has changed. We also discussed some of the other larger banking institutions and how they compare to PNC. I felt the interview went very well and that I had a good chance at getting a job offer. I sent a follow-up email to the branch manager in which I thanked him for his time and expressed my interest in working with him at PNC. Even though the salary was lower than I expected, I felt good about the office location, the manager and the possibilities for promotions.
Unfortunately, two days after the interview, I received an email from the recruiter stating that they decided on another candidate but she encouraged me to continue to check the PNC website for other openings.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Sales Consultant at PNC Financial Services Group
Posted May 22, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Kalamazoo, MI (took 2 weeks)
I was referred by a current employee of PNC. I first submitted my resume online, and then had to take a skills test directly afterward (it was incredibly stressful!). The following day I got a phone call from a hiring rep that gave me a brief phone interview. I passed that and she scheduled me an actual interview. A week later, I went to the interview and passed that. I then got the go-ahead and had to get fingerprinting done for the company as well as a background check (both of which were incredibly tedious). PNC *will* hire people with criminal backgrounds, by the way. I had a DUI on my record from a few years prior to my being hired, but they only care if you've had theft on your record. Obviously, it's a bank.
Interview Questions
Negotiation Details
I didn't negotiate as the position offered everything that I needed-- paid vacation, time off, sick days, benefits, 401k plan, etc.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Sales Consultant at PNC Financial Services Group
Posted Apr 18, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Nov 2011 (took 1 week)
JUst basic interview
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Sales Consultant at PNC Financial Services Group
Posted Mar 26, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2012 (took 5 weeks)
This interview process started in January to be exact. I applied for the In-Store FSC position, but the recruiter believed I would be a good fit for a branch rather in the store. The recruiter contacted me several days later to send me the assessment for completion. After several days then a week, I called the recruiter back to follow up, however, I didn't hear anything.
Around the end of February, I received a phone call from the recruiter after already mentally eliminating them from my job search. She wanted to conduct a phone interview for the position, and I was excited. The phone interview went great, which led to a potential one on one interview. The recruiter called me back and said that they were conducting a group panel interview. The panel interview was awkward at first, but I was confident enough to ace the interview. I received a phone call the next day to meet with the branch managers that had vacant positons.
Meeting with branch managers means that you're a shoe in, they just want to determine what branch you'll be a good fit in.
Interview Questions
Negotiation Details
Minimal negotiation. If you have experience, positive.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Sales Consultant at PNC Financial Services Group
Posted Dec 15, 2011 — 1 of 1 people found this helpful
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2011 (took 2 days)
It was a group interview, in front of several managers of different levels. There were about 5 questions asked, and they went down the line of potential employees and asked each one the same question. It was a tad bit awkward because there was a definite time constraint for answers.
Interview Questions
Negotiation Details
Salary was non-negotiable, but start date was negotiable.
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Sales Consultant at PNC Financial Services Group
Posted Sep 12, 2011 — 2 of 2 people found this helpful
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2010 in Fulton, MD (took 1+ week)
I got an email saying to take a personality test. After I took that and passed I got a call from a recruiter and then scheduled a phone interview. After I got through the phone interview, I got an in person interview with the branch manager, who brought in the assistant manager. The interview was good, just situational and personality questions and to see if I was sales motivated and my availability and how do I handle stressful situations. After that, I got a phone call from the recruiter saying the manager really liked me and I would hear something by Monday (this was Thursday). I definitely heard something back and got the position, negotiated the terrible salary, and accepted the position. Then scheduled my first work day and got my training schedule. The hiring process was actually very good, but has changed since then and is not so good, depending on which region you are applying for.
Interview Questions
Negotiation Details
I was able to negotiate my salary but only got it up 2k a year. It took a day to get back to me regarding whether the compensation I needed was accepted. I would tell others to definitely negotiate before accepting, but only with the recruiter, not the branch manager.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Sales Consultant at PNC Financial Services Group
Posted Jun 24, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2010 in Philadelphia, PA (took 4 weeks)
I submitted an application online. After roughly 2 weeks, I received a phone call for a 1st round phone interview with a regional HR rep. The phone interview was around 20 minutes in length, covering my work experience, educational experience, and perspective on the open position. After that interview, I was informed that I would wait to receive word on receiving a 1 on 1 interview with the branch manager. After about a week, I received that interview. The 1 on 1 interview was at the branch with the manager. It was mostly similar to the phone interview with a few additional personal aspects. After that interview, the branch manager and HR rep consulted, and I was offered the position about a week after that. The whole process from submitting the application to receiving the position was about a month.
Interview Questions
Negotiation Details
There wasn't much room given for negotiation. They offered a flat number, which was below my request, and they were strict about not budging from that number. Banks drive hard bargains. My advice to others would be...don't expect what you're asking for, and don't expect too much wiggle room.
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Sales Consultant at PNC Financial Services Group
Posted Aug 16, 2010
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jul 2010 in Pittsburgh, PA (took 5 weeks)
PNC' s HR was very inconsiderate of my time and effort. They have absolutely nor respect for deadlines, promise one thing and do another. I was pretty much promised the job and never heard back from them, after I called and called finally I was told that an internal candidate has come forward...I guess that means that any internal candidate will be better than an external one. Still waiting for a final answer. HR always seems too busy to talk to you, the hiring process taken too long.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Sales Consultant at PNC Financial Services Group
Posted Jun 24, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2009 (took 2 weeks)
After submitting an application, I was contacted by a recruiter for a phone interview. The phone interview was conducted within a days and I passed. The questions were basic. They were mostly about my resume and why I chose the company. The recruiter was very professional. Following the interview with the recruiter, I interviewed with the branch manager. the interview went well and I offer a position with the company. The entire process took about two weeks.
Interview Questions
Negotiation Details
The negotiation phase was not really difficult. I would say ask for more than you want, don't be fooled. That way you will be sure to get close to your desires salary.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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