Getting an Interview
Getting an Interview
Interviews for Top Jobs at PNC Financial Services Group
- Bank Teller (68)
- Teller (58)
- Customer Service Associate (37)
- Financial Sales Consultant (35)
- Intern (35)
- Customer Service Representative (22)
- Financial Specialist (16)
- Branch Manager (14)
- Teller I (10)
- Summer Analyst (10)
- Universal Banker (10)
- Part Time Teller (9)
- In-Store Financial Sales Consultant (9)
- Teller Supervisor (9)
- Business Banker (8)
- Financial Advisor (8)
- Financial Analyst (8)
- Business Analyst (8)
- Accel Program (8)
- Corporate Banking (7)
- Financial Consultant (6)
- Operations Specialist (6)
- Branch Financial Sales Consultant (6)
- Underwriter (5)
- Assistant Branch Manager (5)
- CSA (5)
- ACCEL Program Trainee (4)
- In Store Financial Sales Consultant (4)
- Full Time Bank Teller (4)
- Market Risk Analyst (4)
- No OfferNegative ExperienceAverage Interview
I applied online. The process took 3 weeks. I interviewed at PNC Financial Services Group (Atlanta, GA) in September 2015.
I applied online and it took about a week for an HR recruiter to call me and she did a quick phone interview. After that, they set up a day, time, and location for a group interview. At first when they sent me an email saying it was a group interview, I thought group meant a group of PNC managers. No, it was a group of candidates vying for this position. At first I thought it was weird but yet it was probably better than the intimidation and seriousness of multiple PNC managers interviewing a candidate one at a time. There were seven of us and they went around the room and asked about 5 questions. Afterwards, the HR recruiter told us that the interviewers wanted three of us to stay; said this does not mean that we were moving on to the next round but that they have further questioning. But in essence, it really did mean that, since the other four were pretty much told thank you but sorry you are not considered now. So they took the remaining three, one at a time, and asked a few more questions. They asked me why I chose PNC Bank, how did I go above and beyond for a customer, and what percentage was sales and customer service since I was an assistant manager. They interviewed me on a Monday; I contacted the HR recruiter for contact info for the interviewers so I can at least send them thank you letters or emails. I did not hear from her until late Friday afternoon. To this day (the following Wednesday), I have yet to hear if they made a decision. I would think it would be courteous and professional on PNC's part to at least let me know that I was out of consideration. It seemed like the regional manager did not want to be there..she did not have a great attitude and it seemed like it was a bother for her.
- What made you choose to apply to PNC Bank? Answer Question
- Describe a time (personal or professional) where you accomplished an important goal. Answer Question
- What does your typical day look like? Answer Question
- Describe a time where you had a sales experience...what did you do, provide specific actions, and how did you exceed your customer's expectations. Answer Question
- No OfferPositive ExperienceDifficult Interview
I applied through an employee referral. I interviewed at PNC Financial Services Group.
Interviewed with the Vice President Branch Manager and Manager. The interview lasted for approx 1 hr and 30 mins. This particular branch was a very team oriented branch and were very respectful of considering the branch as a team. Confidence is key.
- What is your greatest strength and weakness? What can you offer that other candidates may not be able to? 1 Answer
- Accepted OfferPositive ExperienceEasy Interview
I applied online. The process took 6 days. I interviewed at PNC Financial Services Group (Baltimore, MD) in August 2015.
This was my second interview with PNC. They didn't pick me for the first location and then another recruiter called and placed me elsewhere. The current location I am going to has a very relaxed atmosphere although it is still sales so you have to get out there and talk to people. I was told during the slower traffic times I am to go into the store and bring people back; its a grocery location. The interview consisted of an interview with the branck manager it lasted about an hour. Then another with the regional manager which lasted abput 30 minutes. Nothing to hard as far as the questions really just the tell me a time when type questions.
- Tell me a time when you had a coworker do something unethical and how did you handle it? Answer Question
I was able to negotiate some I told the regional manager about another offer I had and asked if they could at least come close. She basically told me it was up to the recruiter and that she thought it was unlikely because I am coming from retail and not banking. The recruiter did up the offer.
- Declined OfferPositive ExperienceAverage Interview
I applied online. I interviewed at PNC Financial Services Group (Baltimore, MD) in July 2015.
First apply online, second got an email, after that processed an assessment online, finally got an email for interview event, I had an interview in morning, it was a group interview and people were around a table to answer the question of manager.
- a sales rejection sample in my last job Answer Question
Helpful (1)Accepted OfferPositive ExperienceAverage Interview
I applied through a recruiter. The process took 1+ week. I interviewed at PNC Financial Services Group (Akron, OH) in May 2015.
I had a excellent interview process, received a call on a Monday, interviewed on a Thursday with a branch manager, phone interview with a regional manager on Friday, offer was made the following week. In total I was recruited within 2 weeks and they were willing to work around my schedule to schedule their interviews.
- What drives you? 1 Answer
- Accepted OfferPositive ExperienceDifficult Interview
I applied through other source. The process took a week. I interviewed at PNC Financial Services Group (Rockville, MD) in May 2015.
interview is designed to "feel out" your personality, how personable you are, your customer service skills and confidence. Questions about your past work experience will be asked - and most likely how you solved a problem or overcame an obstacle in your line of work. For the in store branches you may be asked to go out in the aisle with a team member to approach customers as a test to see how confident you are. This can be a make or break factor in the interview process so be ready to approach prospective clients with great customer service & sales etiquette. Other team members of the branch may be involved in the interview to help determine whether you are a good match for the team environment or not.
- How did you overcome an obstacle at your last place of work. Answer Question
- No OfferNegative ExperienceAverage Interview
I applied online. The process took 2+ months. I interviewed at PNC Financial Services Group (Alpharetta, GA) in May 2015.
Applied for a position in Alpharetta, GA. The hiring process was drawn out way to much; by far the longest process I have ever experienced. I first applied 2 months ago and received a phone call by the HR recruiter shortly after. Two weeks after the initial phone screening, I was set up for a interview with the Branch Manager. Keep in mind that this is essentially an Front-Line employee position, unlike any other bank, I had to interview with the Regional Manager. For what reason? They claim she is hands on and wants to know everyone. The Regional was on vacation the following week so I had to wait 1 1/2 weeks before I was able to interview with her. After this interview, she then wanted me to drive to another branch to meet a different Branch Manager; different than the one I originally met with. This whole process not to be offered the position. The hiring process was completely to drawn out and a lot of wasted time to not be offered a position. This definitely sheds a negative light on wanting to work for this company in the future. Probably would never apply for PNC Bank again.
- If you missed your sales goal for the quarter, what would you do to ensure that you met that mark the next quarter? Answer Question
- Accepted OfferPositive ExperienceAverage Interview
I applied online. The process took a week. I interviewed at PNC Financial Services Group (Baltimore, MD) in May 2015.
I applied online, got emails to complete application online, as well as, a link to an online assessment. Also got an invitation to a phone interview. Had the phone interview with a recruiter and face-to-face interview with a branch manager. It was a very interesting and inspiring experience.
- How do you handle a difficult customer? Answer Question
- Accepted OfferNegative ExperienceAverage Interview
I applied online. The process took 4+ weeks. I interviewed at PNC Financial Services Group (Erie, PA) in May 2015.
I was interviewed by the regional sales director. They reviewed my resume and had me role play different sales situations. I then met with the branch manager who asked general questions about my experience and education.
- How do you overcome objections? Answer Question
Helpful (3)No OfferNegative ExperienceAverage Interview
I applied online. I interviewed at PNC Financial Services Group (Philadelphia, PA) in April 2015.
Although, I was early the interview started late. The manager didn't seem to be experienced enough or open-minded enough to be conducting an interview. This manager didn't possess certain skills and openly seemed to attempt to find something "wrong" with my resume. After naming all the qualities that were being looked for and it being confirmed that I have them, I began to consider that this manager may have been looking for something specific that would be more discriminatory. By the way that certain sentences were phrased and views expressed I believed that I may have been discriminated against for example, I was expected to be less professional and less intelligent based on my ethnicity. This manager didn't possess certain qualities that I have seen of a great interviewers and seemed to have already come to certain conclusions about me and my experiences before any questions were asked (the facial expressions showed this) and those conclusions were kept even after I provided a way for the reasoning to be understand in its entirety. The interview was conducted recently and therefore it is too early to be presented with an offer at all. On a side note, I was greeted exceptionally well by the tellers. They were professional, friendly, and extended those same greet traits to each and every customer that I saw come in.
- Tell me about yourself 1 Answer
Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review