PNC Financial Services Group Part Time Teller Interview Questions

Updated Sep 13, 2014
Updated Sep 13, 2014
9 Interview Reviews

Interview Experience

Interview Experience

57%
28%
14%

Getting an Interview

Getting an Interview

75%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy

9 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

 

Part-time Teller Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 2 weeks - interviewed at PNC Financial Services Group.

Interview Details

You're first contacted by the recruiters assistant, then you fill out more online surveys, then you interview with the actual recruiter and fill out some more online surveys. After all that you finally get to interview with an actual person. You are then scheduled to take your drug test and recieve you're first day of training dates. It was a rather lenghty process.

Interview Questions
  • Describe a situation when you were under stress and how did you handle it?   Answer Question
Negotiation Details
48hrs
Accepted Offer
Neutral Experience
Average Interview

Other Interview Reviews for PNC Financial Services Group

  1.  

    Part Time Teller Interview

    Anonymous Interview Candidate  in  Erie, PA
    Anonymous Interview Candidate in Erie, PA
    Application Details

    I applied online - interviewed at PNC Financial Services Group in August 2014.

    Interview Details

    applied online, received phone interview a day later. completed assessment, received email to schedule on-site group interview. 13 people were there for a few positions. Don't know exactly how many open positions. Interview was about 1 and half hour, another half hour for them to make decision.

    Interview Questions
    Accepted Offer
    Easy Interview
  2.  

    Part-time Teller Interview

    Anonymous Interview Candidate  in  Champaign, IL
    Anonymous Interview Candidate in Champaign, IL
    Application Details

    I applied online. The process took 2 weeks - interviewed at PNC Financial Services Group.

    Interview Details

    The next day of submitting my application online, I received an email for a 10-minute phone screening. Right after that I was instructed to complete an assessment. Two days later, I had a phone interview with a recruiter. The questions were very common and basic interview questions. The recruiter was very friendly and patient, and she sent a recommandation to the branch manager for a face-to-face interview. That interview was scheduled by phone for the following day, and lasted about an hour. I heard the results of that interview within an hour from the recruiter, and was made an offer about a week later because of document preparation.

    Interview Questions
    Negotiation Details
    No negotiation because it's an entry-level part-time position. Rate is fixed.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Part-time Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at PNC Financial Services Group in July 2014.

    Interview Details

    Pretty standard process. I applied on line and received an email to set up a phone interview. That interview was about 10 minutes. Basically just asked what I was looking to do and how much I was looking to make and why I wanted to work for PNC. Then had to do some assessment for them. After that I got moved on to an in person interview. Mine was a group interview with 3 other people at a local branch. I was offered a position right after that interview. Had 3 days to take a drug test.

    Interview Questions
    • Nothing unexpected. Past experience, why PNC, strengths & weaknesses   View Answer
    Reasons for Declining

    Just couldn't work out training schedule and class schedule during college.

    Declined Offer
    Positive Experience
    Average Interview
  4. We want your feedback – Is this interview information helpful to you?  Yes | No
  5.  

    Part Time Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeks - interviewed at PNC Financial Services Group.

    Interview Details

    First I did a phone interview with the HR.

    I got a call back inviting me to a group interview. There were maybe 12 of us, plus the interviewer and an observer. In addition to introductions, we were asked four multi-part questions and each given an opportunity to answer. At this interview, we were given a questionnaire asking about our preferred work location, salary, etc.

    Two weeks later I received a call for a one-on-one in person interview with a manager at a branch more than half an hour away (in spite of the fact that there are six branches which are closer). The manager was pleasant, and the interview consisted mostly of sales experience questions.

    Another two weeks later I received the job offer.

    Interview Questions
    • I don't really remember. At each interview I was asked to tell about a time that I set a sales goal for myself that I exceeded. I really did not expect so many sales related questions, but once I actually started the job it became very clear. This job is almost entirely sales.   Answer Question
    Negotiation Details
    There was no negotiation. I was offered a specific position within a specific branch at a specific salary, and I could take it or leave it.
    Accepted Offer
    Positive Experience
    Difficult Interview
  6. 1 person found this helpful  

    Part Time Teller Interview

    Anonymous Interview Candidate  in  DuBois, PA
    Anonymous Interview Candidate in DuBois, PA
    Application Details

    I applied online. The process took 6 weeks - interviewed at PNC Financial Services Group in June 2012.

    Interview Details

    Applied online and was called the next day for a phone screening. After the phone screening was done a phone interview was scheduled, basic questions were asked such as previous work experience and education. After phone interview a face to face was scheduled and more of the simple questions were asked along with a description of the job.

    Interview Questions
    • No specific question was difficult but the thoroughness of the background check questions was surprising at first. Then again it's a bank....   Answer Question
    Accepted Offer
    Easy Interview
  7.  

    Part-time Teller Interview

    Anonymous Interview Candidate  in  Circleville, OH
    Anonymous Interview Candidate in Circleville, OH
    Application Details

    The process took 2 weeks - interviewed at PNC Financial Services Group in August 2010.

    Interview Details

    I originally applied for the Full Time position but soon after found it was already filled. I reapplied for the Part Time (with my new phone number since I just moved) and heard nothing for weeks. This was after I went over to the branch and talked to the manager who seemed enthusiastic about my experience and encouraged me to apply. I gave him my new phone number (just in case!). Took them 3 weeks to figure out they had the wrong number for me since they were pulling my info up on an expired job listing. Had a phone interview with the recruiter that went well. She was easy to talk to and I felt good about my chances. She called me back 10 min later and set up an interview with the branch manager. The day of my interview the manager wasn't in... so I sat down with the Asst. Manager and the Head Teller. The interview was fairly easy... "Why are you interested in a teller position?" "Tell me about a time when you had a difficult customer" etc. etc. We mostly went through my work experience. (You MUST have cash handling experience!!!) The Head Teller was pleased with my open availability and the idea that I would LOVE to move up in the company. She even said, "Just let me know where you'd eventually like to go." as if I already had the job. The Asst. Manager told me the interview went well and that he "would get back to me EITHER WAY at the end of the week!" I left feeling VERY optimistic and 99% I had the job. Well... After not hearing from them for 10 days I called and, ooops! an "internal candidate" stepped forward and they gave them the job. They certainly made me feel I was going to get the job and knew how interested in the position I was. Later that day I got the rejection email from the recruiter.

    Interview Questions
    • Tell me about a time you dealt with a difficult customer where the issue was NOT resolved.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  8.  

    Part Time Teller Interview

    Anonymous Interview Candidate  in  Lincoln Park, MI
    Anonymous Interview Candidate in Lincoln Park, MI
    Application Details

    The process took 1 week - interviewed at PNC Financial Services Group in August 2008.

    Interview Details

    had a phone interview and after we had a 1:1 with the regional manager. The questions were basics and basicly had to answer them and sell yourself most importantly. Tell me about yourself, how do you handle customer service obstacles or an irate customer.? Why do you think we should hire you?

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Part Time Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 2 weeks - interviewed at PNC Financial Services Group in May 2010.

    Interview Details

    I received a phone interview with a recruiter that suggested I schedule a face to face interview with the branch manager of the location that I had recently applied. After that initial interview, I was then referred to speak with the teller manager within the branch. We spoke briefly in the interview, I outlined my career goals and what my plans are to achieve them. After 2 interviews, I was extended an offer of 8.70 an hour plus incentives and benefits including medical dental, and vision.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Average Interview

Worked for PNC Financial Services Group? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.