PNC Financial Services Group
PNC Financial Services Group Interview Questions & Reviews in Saint Louis, MO
Getting an Interview
- Popular Job Titles:
- Teller (41)
- Bank Teller (35)
- Intern (24)
- Financial Sales Consultant (23)
- Customer Service Associate (20)
- Customer Service Representative (12)
- Financial Specialist (11)
- Branch Manager (10)
- Summer Analyst (9)
- Financial Analyst (8)
- Accel Program (8)
- Financial Advisor (6)
- Corporate Banking (6)
- Teller I (6)
- Business Banker (6)
- Financial Consultant (5)
- In-Store Financial Sales Consultant (5)
- Operations Specialist (5)
- Business Analyst (5)
- Part Time Teller (4)
- Summer Intern (4)
- Underwriter (4)
- Market Risk Analyst (3)
- Operations Analyst (3)
- Assistant Branch Manager (3)
- Finance Intern (3)
- Teller Supervisor (3)
- FSC (3)
- Risk Management Intern (3)
- Relationship Manager (3)
Customer Service Representative Interview (Positive Experience; Average Interview)
I applied online and the process took 6+ weeks - interviewed at PNC Financial Services Group in January 2014.
Interview Details – First contact was by phone to set up a phone interview. Then I had one phone and two in person interviews.
The phone interview was with a regional HR-Recruiter that interview was the standard qualifing question to see if you have the basic qualifications and not have something in your past that could disqualify you.
First in person interview was at the branch level and was the standard give me an example of when you did/experienced/handled a particular situation.
Second interview was with a regional representative and they asked many of the same type of questions.
The offer was made a little more than a week after the final interview.
The whole process took about 4 weeks. They proceed with caution at all levels to make sure they are making a good choice.
Interview Question – Give me an example where you had to deal with a very upset customer. Answer Question
Negotiation Details – I had researched entry level pay scales for similar positions in this area and their offer was on the upper level of that range and I accpeted the offer without negotiations.
Teller II Interview (Negative Experience; Average Interview)
I applied online and the process took 2 weeks - interviewed at PNC Financial Services Group in January 2013.
Interview Details – Emailed my resume, recieved and completed an assessment test within two days. Was contacted through email to set up a phone interview. After the interview was told I would be contacted to come in for a face to face interview with a branch manager. I was never contacted over a week even after I sent two follow up emails and phone call.
Interview Question – "Where did I see myself within the company in 5yrs?" View Answer
Corporate Banking Interview (Positive Experience; Average Interview)
The process took 3 days - interviewed at PNC Financial Services Group in November 2010.
Interview Details – Very simple. All behavioral questions, very few technical questions. Interviewers were as interested in getting to know you as a person as they are telling you about the position.
Interview Question – Walk me through how Net Income flows through the three financial statements? Answer Question
Negotiation Details – No negotiation, only an internship.