I applied online and the process took 1+ week - interviewed at PNC Financial Services Group in January 2013.
Interview Details – I filled out the online application to see which positions were open. Since I had no previous banking experience, I applied for full-time teller positions in three locations near where I live. I received a phone call and an email from an out-of-state recruiter within four days of applying online. They set up a phone interview the next day with a recruiter. In the interview, the recruiter asked about sales experience and why I thought I'd be a good fit for the position. After answering the questions, she directed me to an online aptitude test for one of the three branches I applied for. The test was 60 questions, and took about 45 minutes to complete. A couple of days after completing the test, I learned that two of the branch positions I applied for were filled. Fortunately I received a phone call from a local recruiter who requested a 30-minute interview the following day. She asked questions about my interest in the position, my prior experience and qualifications for PNC, etc. We discussed the job description, the average pay, hours, and benefits. After the phone interview, the recruiter set up a face-to-face interview with me and the branch manager a few days later. My interview with the branch manager lasted about an hour. She talked about her branch, her expectations, what she wanted in a candidate for this position, and the difference in full- and part-time employees. Among other questions, she asked what I can bring to her team with my background and why I want to enter the banking industry. She ended the conversation by letting me know that if selected, I would have an offer within three days from the local recruiter. I received an offer the following day.
Interview Question – Since you don't have prior banking experience, why do you think you'd be a good candidate for this position? Answer Question
Negotiation Details – No negotiations. The recruiter said I'd start at the low end of their hourly rate because of my lack of experience, but the branch manager was pleased with my interview and started me a bit higher.
Very Easy Interview
I applied through other source and the process took 2 weeks - interviewed at PNC Financial Services Group.
Interview Details – I was handed the job based upon experience. No interview
Negotiation Details – non-existant
Very Easy Interview
I applied online - interviewed at PNC Financial Services Group in June 2012.
Interview Details – It was a group interview. It was fine. HR person did a fine job. No difficult questions.
Interview Question – Give an example of 5 star service that you have provided? Answer Question
Negotiation Details – What were you able to negotiate? What advice would you give others considering an offer?
I applied in-person and the process took 1 week - interviewed at PNC Financial Services Group in October 2011.
Interview Details – I actually walked right into a branch simply researching career change opportunities. The genuinely friendly and helpful assistant branch manager offered to look over my resume and talked to me about our mutual history in retail. A spot was serendipitously open and I was given an interview. During the interview, stock questions were asked, such as problem solving and ethic inquiries, as well as laying out expectations, hopes, and opportunities.
Interview Question – Where do you see yourself going in the company? Answer Question
Negotiation Details – I gave a number I could only consider leaving my other job for (it was a stable job, but wasn't getting paid much), and since the interview and previous encounters went well, the boss was enthusiastic and said although they start people in my position at less, he would do all he could. I got the offer for the number I suggested.
I applied online and the process took 4 weeks - interviewed at PNC Financial Services Group in August 2012.
Interview Details – I received an online application, a phone interview, and a group interview. I spoke with someone from HR over the phone and they went through a brief interview. At the end of the interview, I was invited to an interview the next week.
The interview was a group interview with about 10 people, and we basically took turns answering the questions around the table.
Interview Question – Tell me about a time when you went above and beyond for a customer. Answer Question
The process took a day - interviewed at PNC Financial Services Group in April 2012.
Interview Details – I applied online, it took one day for the recruiter to call me back. She asked me a few questions about my sales experience and my previous employers. She then emailed me a link to take the personality assesment. I am still waiting to hear back
Interview Question – Explain how you went out of your way to provide exceptional customer service Answer Question
I applied online and the process took 2 weeks - interviewed at PNC Financial Services Group in March 2012.
Interview Details – Got an email to set up a phone interview. The person that called me was from their HR Department. She was very friendly. She explained about the position, hours, location, type of work, etc. The interview was about 30 to 45 minutes. About 2 weeks later, I got a call from a branch manager and I went in for the interview. Nice location, staff was nice. Asked a few behavior questions and why I wanted to work for them.
Interview Question – Why do you want to work for PNC Bank? Answer Question
I applied online and the process took 2 weeks - interviewed at PNC Financial Services Group in April 2010.
Interview Details – Personality assessment following the online application, HR phone call, HR phone interview, followed by a face-to-face interview with the manager
Interview Question – Asked about prior customer service, cash handling, & sales experience Answer Question
The process took 2 weeks - interviewed at PNC Financial Services Group in June 2011.
Interview Details – Phone interview - basic. First a Group Interview where basic interview questions asked by a group of PNC employers. Then follow up with a 1:1 interview at the branch you will work at. Then a drug test/finger printing.
Negotiation Details – Everyone's pretty much paid a set hourly wage
I applied online and the process took 3 weeks - interviewed at PNC Financial Services Group in September 2011.
Interview Details – After a walk-in inquiry with branch manager, I was recommended to apply online because they are hiring bi-lingual applicants for the area. I took a online personality test, which consisted of "strongly disagree" or "strongly agree" questions. Thereafter, I received a phone call for a phone interview, and was asked simple "what would you do" interview questions.
Negotiation Details – You are allowed some room to negotiate, however my advice is to do it with the hiring manager and not your branch manager.
Pros: “Room for growth and nice co workers” “Room for growth and nice co workers” – Full Review
An opportunity to learn and grow. A culture that supports your goals. A workplace that you can be proud of. This is PNC, one of the most well-respected financial services companies in America. We have expanded our… — Full Overview
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