I applied online and the process took 1 week - interviewed at Panda Express in September 2012.
Interview Details – Applied online and after a phone interview, went in for a 1 on 1 interview. The hour before I went in for the interview, I received an email saying I was not selected. It was strange and I didn't know why I was invited to the interview if I wasn't being considered.
Interview Question – The 1 on 1 interview became a panel interview with another HR person there. Nothing too complicated or difficult to answer. I think the question regarding how I see myself fit in to the Panda culture was difficult because I wasn't aware of the culture. You cannot understand organizational culture until you have been part of the organization. Answer Question
Very Easy Interview
I applied online and the process took 1 week - interviewed at Panda Express in May 2013.
Interview Details – I got a phone interview, mostly personality questions, with the last question asking me to list the companies values and Seven Habits of Highly Effective People. There were no technical questions
Interview Question – Review the companies 5 values and wiki the Seven Habits of Highly Effective People. View Answer
I applied online and the process took 4 days - interviewed at Panda Express in October 2013.
Interview Details – I received a phone call from a human resource rep that asked about my work experience and the like, as well as my salary preferences. They then proceeded to schedule me an in person interview. I believe I answered pretty well, although the vibe was not so positive. Most of the interview questions were personality based, and not so much on your actual expertise or knowledge related to the duties.
In the end, I was suggested that I take Landmark Forum.
Interview Question – Is there something that you wanted to change at your previous employment? If so, please explain. Answer Question
I applied online and interviewed at Panda Express.
Interview Details – Applied online through the website and within a week I received a phone call to set up a phone interview. The interviewer was really easy to speak with and asked a set of questions that were mostly open-ended (What have you been doing to give back to the community? Why are you interested in working for Panda?...). After that she asked me about the Mission and Values of the company (Make sure you looked this over!).
Received a call the following Monday to go in for an interview at the corporate office. However, the interviewer emphasized the importance of enrolling and taking "Landmark" courses before meeting upper level management (it's pretty pricey $500, and i think she said there was a 15% discount from Panda). In addition to that, the interviewer said there would be about 6 interviews in total counting the phone interview.
I didn't think it was a good idea for me to take the Landmark courses given that I wanted an offer before doing so.
Interview Question – Why do you want to work at Panda? (The interviewer was looking for a "fit" to the Panda culture not necessarily someone that would stand out) View Answer
I applied online and the process took 4+ weeks - interviewed at Panda Express in July 2013.
Interview Details – Alright everyone – let me tell you how my interview went: It is a 4 stage interview ( I only got to 3 so far)----
first had a phone interview with the recruiter and I was told at the end that she wants me to come in for a 1:1 in person interview. I came in and after the 1:1 interview I was told that I will have a panel interview. The panel interview consisted of 6 people, most likely the group you will be working with. Let me tell you that they attack you and your resume and question you on EVERYTHING and take it a step further by asking to explain steps on how to do it (see my interview questions below).
I felt that everyone was being very unfriendly and a little rude (that’s probably the typical interview experience) which was very surprising because the culture is completely the opposite.
Anyway I advise you to skim thru the book that they tell you to read. I felt that I did ok in the interview but don’t think I made it– I made it to the 3rd round and I’d be surprised if they called me for the last round. Good luck, it was hard and be ready to be ATTACKED.
Interview Question – - Are you proficent in Microsoft Excel?
- Excel Question: Do you know how to do VLook-Up and give me the steps on how to do it?
- How do you take a video off the internet and put it on power point?
- Which of the 7 Habits can you relate to?
- They asked me where I learned excel and even wanted the website address. Answer Question
I applied online and the process took 3 weeks - interviewed at Panda Express in May 2013.
Interview Details – Applied online and received a call back within hours for a phone interview the next week. Interviewer was upbeat and open to communication and very interested in personal development. I was then invited to an interview at their support center where I had a 1:1 interview with the HR person on the phone. Soon after the department VP under which I would work with as well as another from her department. They asked very basic questions that most interviewers ask, as well as a couple company specific knowledge questions.
Overall, they were very kind and asked questions surrounding the 7 Habits of Highly Effective People in relation to myself, though they don't require that you have read the book prior to the interview.
They seem to interview for long periods of time, but they do respond quickly to inquiries.
Interview Question – Have you heard about Landmark? Answer Question
I applied online and the process took 3 weeks - interviewed at Panda Express in September 2012.
Interview Details – They called me to set up a phone interview the following week, during the actual phone interview they asked all of the standard questions as well as who my friends are and what they would say about me. After the phone interview they scheduled a 1 on 1 interview which lasted 1 hour.
Interview Question – They asked me if I exercised, and what i did to stay healthy. Answer Question
I applied online and the process took a day - interviewed at Panda Express in September 2010.
Interview Details – **Interview Process** (This interview process only apply to above position.)
It was a phone interview, which takes approximately 30 minutes. You will talk to a recruiter in the HR dept. She/He will ask some standard questions. The entire interview process will take weeks possible months. You REAL need to be very patient.
Be sure about you want as far as salary; otherwise, you may waste your time for nothing at the end.
Next step is face to face interview with the same recruiter, who interviewed you on the phone. Then, risk mgr. At the end, you will interview with the owner of the business. You may have to go thru 6 interviews to be finally hired.
**About this job**
Please note that this job is not as fancy as it sounds. You will be responsible for any claims from 36 states. You will be reporting the claims as well. Most general managers at Panda Express are Chinese. Language barriers could be at issue.
You will not have settlement authority at first. It is possible that you will get some authority level once you prove to be trustworthy.
Panda Express may tell you that they have a wide range of salary. Don’t be afraid to tell them you do you want in term of compensation.
**Benefits** (As of September 2010)
Notes: Benefits are subject to change. Make sure to research their website.
1. Annual Bonus (unknown amount, which may not apply to your position.)
2. Stock Options for mgr & Above Associates
3. 401K after ONE year of services (Up to 4% of your base salary with UNKNOWN contribution rate)
4. Paid time off including vacation, personal time, sick leaves, etc
12 days for first year of services
15 days for two to five years of services
15 days + for five years of services or more
5. Health Insurance after TWO months of services
6. Basic life insurance up to $50K after TWO months of services
7. Long Term Disability Insurance to exempt associates after TWO months of services
8. Company fitness center
9. Meal Discount up to 20% off
Very Difficult Interview
I applied online and the process took 3 months - interviewed at Panda Express in August 2010.
Interview Details – I was first contacted after I applied for a position online. I was contacted about 2 weeks after I applied. The first contact resulted in an initial screening on the phone. I was then told to wait a few days for next steps. I was called about a week later and told I would undergo a phone interview. The interview was scheduled for another week out. I was also told to read the "7 Habits of Highly Effective People". I purchased the book and read it. I had the interview and was told again I would be contacted with next steps. A little over a week later I was contacted again and had an interview about 2 weeks out. At this point, it was explained to me the interview process would go on at least another 2 months. I had the interview and was told I would be contacted with next steps. I was contacted a week and a half later and scheduled for another interview in a week and a half. I went to that interview and it was the same routine. I spent over 3 months interviewing and was contacted to inform me I would not be moved forward.
I think they were respectful about the process, but I do not think a 2-3 month hiring timeline is realistic. I know people who have gotten government and law enforcement jobs quicker.
Interview Question – How can you apply the 7 habits to your life? Answer Question
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