Panera Bread Interview Questions

Updated Aug 26, 2015
692 Interview Reviews

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  1.  

    Cashier Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Panera Bread.

    Interview

    The interviews are welcoming, first interview by a higher-up employee, then a second by the store manager a few days later, interviews took place at seating in the store, was offered to select something to have to drink for each interview, which was very nice. Was given a job, pay slightly negotiable, was told I would be contacted by phone the first interviewer for when the orientation training would be (which I was told would take two days), but have not been contacted yet. The uniform is a black collared shirt, Panera Bread Baseball type hat, apron (I assume these are provided), and presentable pants and shoes. Everyone must work the dining room, keeping it cleaned/neat and directly attending to customers/refilling the coffee and tea as their first position. Both interviewers were happy to say that it is the favorite position, as to be the representation of what the restaurant is about and that it is very easy.

    Interview Questions

    • Why did you choose to apply to work here?   Answer Question
    • What is a question you have for me (the second interviewer, the store manager) about the company?   Answer Question
  2.  

    Cafe Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Panera Bread.

    Interview

    I applied online and received a call in about 2 weeks. My interview with the store's general manager was 1 week after that. He was very nice and actually spent more time talking to me about the company than he did asking me questions. My second interview was another week after that and there were more questions for me in that one, but they were nothing difficult. Altogether both interviews were very relaxed and not anything to worry about.

    Interview Questions

    • Tell me about a time when you got great customer service.   Answer Question
    • Tell me about a time when you got really bad customer service.   Answer Question
  3.  

    Coordinator, Staff Accountant Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Panera Bread.

    Interview

    I applied for the job through my recruiter. Interview process was fairly simple and straight forward. 2 interviews. 1 was with the 2 Senior Managers and the other with the Director.

    Interview Questions

    • Interview was mainly questions about what I had done at other jobs and how thay experience would translate to helping at job I was interviewing for. Very straight forward.   Answer Question
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  5. Helpful (3)  

    Customer Service Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    It was pretty basic. Nothing too hard. Manager was extremely nice. The store was not busy at the time so I felt comfortable answering her questions. She asked me about my educational background and what I would do if a customer was being difficult. I like how even though I might've sounded a bit nervous, she was very understanding and excused my mistakes.

    Interview Questions

  6. Helpful (1)  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Las Vegas, NV
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Panera Bread (Las Vegas, NV) in August 2015.

    Interview

    I applied online and got a call back within 2-3 weeks. The woman who called was actually the regional manager and she told me to come in a few days later for an interview. When I finally arrived and got to spoke to her I found out it was for a new location opening up soon. So anyways about the interview, It started off with her telling me to talk about myself. After, she asked me 7-10 basic questions. Nothing difficult at all! It honestly was very comfortable and she made me feel relaxed. I did get invited to a 2nd interview the next day with the general manager of the new location. Once again very basic questions and very easy. She hired me on the spot!

    Interview Questions

    • Why did you choose to apply at Panera Bread?   Answer Question
    • Tell me about a time you went out of your way to help/satisfy a customer.   Answer Question
    • How do you solve a problem? Do you like to rush through it or go through it step by step?   Answer Question
    • Who is your role model?   Answer Question

    Negotiation

    Start pay is $8.25 but she did say we will advance to $9. Also she talked about a lot of opportunity to move up in the company.

  7. Helpful (1)  

    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 6 days. I interviewed at Panera Bread in August 2015.

    Interview

    I applied online for a Panera that was opening this month in my area, and got an email the next day about having an interview the next week, but I could see it was sent to a couple other people as well. I thought it'd be easier getting hired here because someone I knew also go hired with the same amount of experience that I had. The interview was at a hotel since the store hasn't opened yet, and I talked with someone in their restaurant area. He asked for my resume, and about any past experience that I had, if any. I was also asked if I have experience working with teams, how I handle stressful situations, and why I wanted to work at Panera. He also explained to me how Panera likes having a clean restaurant and environment to match their clean food and products. He said that in a couple days they were going to call people around a specific time to tell them if they got invited to the orientation, and if there was no call then you weren't. I didn't recieve a call. I did think it was a bad sign that he didn't keep my resume and had me keep it after he quickly looked over it, and I'm not sure if he wrote my name down or anything. Some things I wish I would have done were to shake their hand and introduce myself, which seems simple but I was nervous. I did dress nice and I felt like I answered the questions well, but I guess there were people who were more qualified to help open the store.

    Interview Questions

  8.  

    Shift Supervisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Very comfortable setting, offered a drink, meet by a very professional manager, easy going, easy to talk to, not to long not to short. Found out a great deal about the job, did not have to ask many questions, understanding and friendly

    Interview Questions

  9.  

    Production Associate Interview

    Anonymous Interview Candidate in Chicago, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Panera Bread (Chicago, IL) in August 2015.

    Interview

    Applied online, was called next day and asked to come in for a interview the next day, manager was very nice and the interview was 10 minutes long, she then asked me to come in for another interview 2 days later with a different manager, he was also very nice and went over the exact same questions. He then asked me to come back tomorrow for a interview with the general manager. She went over a few of the same questions and then started talking about the job and what I would be doing there (she said I would start out at cashier and then move to production). She called me back the next day to tell me I got the job. This was my first interview ever and I got the job, I'm 16

    Interview Questions

    • Why do you want to work at panera? What 3 words would your friends describe you? What was one time you had to deal with a mad customer? Do you work better in a group or by yourself? How do you learn best(text, visual)? What's one word you would use to described yourself? What's one time you were center of attention? What's one attribute that your very proud of? Talk about a time you had to help a someone make a decision?   Answer Question
  10.  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Pittsburgh, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Panera Bread (Pittsburgh, PA) in August 2015.

    Interview

    I set up a meeting at my local Panera 1 week after submitting my online application. Given that I applied at the middle of August, the manager of the store was happy to hear that I was looking for a position to work for more than a year because they lose a lot of kids when colleges start back up in the fall. I got a higher salary than expected, because I would be on the team for 12 months. The interview consisted of basic questions and I was scheduling an orientation within 10 minutes. The whole interview was very short. I also had no prior restaurant experience, but some customer service experience.

    Interview Questions

  11.  

    Bakery-Cafe Associate Interview

    Anonymous Interview Candidate in Providence, RI
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Panera Bread (Providence, RI) in August 2015.

    Interview

    Simple. You apply online, go to one or two one-on-one interviews with a district hiring manager and/or the local store manager. If you're hired they'll let you know up front or call you within a week.

    Interview Questions

    • They asked about my previous customer service experience.   Answer Question
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