Paychex Interview Questions & Reviews
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Updated Jan 26, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 90 ratings 
“Average” Interview
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Interview Experience [?] Based on 90 ratings
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See who your friends know who've worked at Paychex and could give you an inside look.
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| 1–10 of 90 Paychex Interviews | Sort by |
Benefit Sales at Paychex
Posted Jan 26, 2012
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jun 2011 (took 1 week)
I initially interviewed for a position in another city where they chose a person who was already licensed to sell insurance products.
They called me back to interview for a Benefits sales job in a different location.
In both instances the Sales Executives who interviewed me had not even looked at the very long application which I had filled out in advance of our meeting. That was fine. Sometimes the ultimate person making the decision might want to start the ball rolling from scratch.
The line of interview questions were all geared towards a 22 year old coming right out of college. They asked me my GPA, what activities I pursued in college, etc. I graduated from college back in the 80's.
I shut down after the first 5 minutes and obviously did not get a call back. This was not an entry level position. I am not sure if this company is interested in hiring anyone over the age of 30.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Paychex
Posted Jan 18, 2012
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1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jan 2012 (took 1 week)
Took some math test then was asked a few questions. The interviewer seemed like he was in a hurry the whole time. Did not want the job anyways just wanted to see what it was about. Matched up to the negative reviews this place gets on the web. No wonder they need to go through staffing agencies
Interview Questions
Other Details
The interview consisted of a 1:1 Interview and an IQ/Intelligence Test.
More Paychex Sales Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
401(K) Specialist at Paychex
Posted Jan 5, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2010 in Costa Mesa, CA (took 5 weeks)
Started with a call from the recruiter, a call from the sales manger, and an invite for an interview. Interview was compressed since I was from out of state, but they fit it all within a 3 day time span. Got an offer one week later, got started two weeks after that.
Interview Questions
Negotiation Details
Not much to negotiate since it's a standardized salary position as dictated in the HR handbook.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Payroll Specialist at Paychex
Posted Dec 13, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Sep 2010 (took 3 weeks)
Attended an open house - received a call within a week for a phone interview - next process tested online
- interview was scheduled - met with one department manager - he offered me the opportunity to meet with the other two managers - within a week I was notiified by email that I was not offered the job
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and an IQ/Intelligence Test.
More Paychex Payroll Specialist Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Small Business Sales Consultant at Paychex
Posted Dec 13, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2009 in Washington, DC (took 4 weeks)
Phone interview followed by a 1:1 interview with my boss. Later a Caliper test and Math Test. Then a field ride with another rep (8am-3pm), followed by another short interview with my boss. Then a final interview with my boss (District Sales Manager) and his boss (Regional Sales Manager). This last interview was the longest and most intense.
Interview Questions
Negotiation Details
I wasn't in a position to negotiate. I wanted to position as badly as I needed the position.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Payroll Specialist at Paychex
Posted Nov 19, 2011 — 1 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 (took 2 days)
Applied online and received an email with a skills test, took it that night and received another email to set up the first interview, which would be a phone interview. Did the phone interview and set up a face to face for the next day. Went to the face to face and the interviews were as follows: First interview was a panel interview, with 5 supervisors. Then a personality test, then sat with a payroll specialist for 30 mins to see what the job was like, then an interview with the dept. manager, an interview with the branch manager, and finally a tour with the dept. manager (was supposed to be the branch manager, but they had a meeting to go to). This was all on a Friday, and I was told just before I left that they don't offer jobs on Friday's because then you only have 24 hours to do the drug test, and it might not be possible, so I would get a call on Monday letting me know if I got the job. Got a call Monday morning, took my drug test, and started work the following Monday.
The recruiter was fantastic and very helpful. All the supervisors and managers were friendly and easy to talk to. Definitely dress professionally. They don't allow tattoos and piercings in the Dress Code, so I had mine covered and removed the balls of my eyebrow ring. Be enthusiastic and friendly, especially when applying for payroll specialist. They want someone who they think will be able to build a good relationship with their clients. Customer service is key here, and you will have your own set of clients, maybe for years. If you like the idea of having "regulars", which I do, this is for you. The office was professional and clean, but didn't have a tense feeling or overly serious atmosphere to it. Right off the bat, I knew I wanted to get this job.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
More Paychex Payroll Specialist Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Software Engineer at Paychex
Posted Nov 21, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Rochester, NY (took a day)
Requires a timed math test. Rumor has it that you have to get all 50 questions in 16 minutes. There are numerous word questions.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Payroll Specialist at Paychex
Posted Nov 4, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2010 (took 3+ weeks)
The hiring process is very exhausting. My interview process only took about 22 days to complete prior to being offered a position. Since we have hired 2 people. Each of those took between a month and two months to complete. If you are interested in a position at Paychex, expect the interview process to be very detailed and lengthy.
Interview Questions
Negotiation Details
No negotiation. The package offered and wage was the only offer.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.
More Paychex Payroll Specialist Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Paychex
Posted Nov 1, 2011
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2.0
Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in San Ramon, CA (took 2 weeks)
Interview was very basic. Easy questions about background from high school through college. Heard nothing but positive comments about my performance. I was told I would be scheduled to shadow another rep... but then I got a generic email saying I was no longer being considered.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test and a Personality Test.
More Paychex Sales Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Payroll Specialist at Paychex
Posted Oct 21, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Ventura, CA (took 2 weeks)
I have a friend that works for Paychex that knew that I was trying to get out of my previous field of expertise. He told me to put my resume in and tell them he was my referrance. With in a few days of doing so, I got a call from their center in Chicago. I got the aptitude test online and quickly finished it. I called to check on the status of my hiring and found out that I had passed the test with flying colors. A day later I was contacted by another person and was told I have a face-to-face interview on Monday. It has been very easy dealing with the people I have talked to so far and can't wait to be hired after my Monday interview!
Interview Questions
Other Details
The interview consisted of a Phone Interview.
More Paychex Payroll Specialist Interviews
Helpful Interview?
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