Getting an Interview
Getting an Interview
Interviews for Top Jobs at Paychex
- Sales Representative (72)
- Payroll Specialist (60)
- Core Sales Representative (16)
- Sales Consultant (12)
- Client Service Representative (10)
- OUTSIDE SALES (6)
- Outside Sales Representative (5)
- National Sales Support (5)
- Human Resources Generalist (5)
- Major Market Sales (5)
- Account Specialist (4)
- Account Executive (4)
- Customer Service Representative (4)
- HRS Sales Representative (4)
- District Sales Manager (3)
- Payroll Sales Consultant (3)
- Outside Sales Consultant (3)
- Small Business Sales Consultant (2)
- 401K Sales Representative (2)
- Territory Ready Representative (2)
- Account Manager (2)
- Senior Sales Representative (2)
- Recruiter (2)
- Administrative Assistant I (2)
- HRG (1)
- Human Resources Representative (1)
- Human Resources Sales Representative (1)
- Implementation Specialist (1)
- Senior Client Service Representative (1)
- IT Project Manager (1)
Helpful (2)Declined OfferNeutral ExperienceAverage Interview
I applied online. The process took 2+ months. I interviewed at Paychex (West Palm Beach, FL).
It was a very long process. they make you take all of these tests on line that do not indicate the person you really are. Too many steps on their part that are mundane.
- Tell me about yourself? 1 Answer
- Accepted OfferNeutral ExperienceAverage Interview
I applied through a recruiter. The process took a week. I interviewed at Paychex.
Very long (two phone interviews, one direct manager interview, one district manager interview). They also keep you waiting during the interviews to mess with you...or that's what my manager usually did.
- Where do you see yourself in 5 years? Answer Question
Helpful (2)Accepted OfferPositive ExperienceDifficult Interview
I applied through a recruiter. The process took 3+ weeks. I interviewed at Paychex in August 2015.
I had an initial phone screen followed by an online assessment, which was in turn followed by another phone screen. I honestly got the feeling the second phone screen was accidentally duplicated and not by design. After a day or so I was contacted back and was asked to come in for an interview. I met with the sales manager and things went very well, most of the questions were situational and required a final resolution. After that interview I joined a current sales rep in the field for an afternoon. It was a great opportunity to get a full picture of what the role would entail, after this I had a final interview with the Territory Sales Manager. I quickly followed up to thank them for the opportunity to interview which is when I received an offer.
Did not negotiate. Base is extremely competitive with potential to more than double it.
Helpful (1)No OfferNegative ExperienceDifficult Interview
I applied online. The process took 1+ week. I interviewed at Paychex (Allentown, PA) in August 2015.
Started with a recruiter calling me, asked four or five behavioral questions ("Tell me a time a customer was dissatisfied with your service; what did you do to remedy the situation?" and other such questions.) After the initial barrage of questions, I was scheduled for an in person interview two days later. This interview was another hour of similar behavioral questions, ten minutes of sitting with a payroll specialist on the floor, then fifteen minutes of me being allowed to ask the interviewer questions. The next day I was called to schedule a second in person interview for the following Monday. This was another hour of behavioral questions followed by my chance to ask questions of the interviewer. I was told to hear from Paychex by the end of the week/beginning of the following week. (I should note here that two of my questions to the interviewers were "Noticing that your client growth numbers are dropping rapidly, what changes does upper management have in store to keep those numbers from eventually dropping?" and "Some research shows me that there is a rather alarming rate of turnover for this position; what factors other than general stress may be behind this?" I advise future potential employees to skip these questions; the two interviewers I was with seemed VERY reluctant to try to answer these!) When I had yet to hear back from them by the following Wednesday (48 hours after their self imposed deadline) I called the office to follow up. I was told that the interviewers were both out that day and a recruiter would contact me later that afternoon to give me an update. No phone call came. After three behavioral question interviews and Paychex missing two deadlines to update me, I get a form rejection letter the following day. If this is how they treat potential employees, it's no surprise that their growth is stagnating.
- Tell me a time a customer was dissatisfied with your service; what did you do to remedy the situation? Answer Question
- No OfferNeutral ExperienceAverage Interview
I applied through a recruiter. The process took 2 weeks. I interviewed at Paychex.
Worked through a recruiter, interviewed and opted out of the process. In total the recruiter and interview process was quick and painless. Wanted to see the organizational fit for myself, but also how I fit according to me. Definitely come with some good questions to ask and any thing to make yourself stand out in a crowd of applicants.
- What motivates you in a career? Answer Question
- No OfferNegative ExperienceAverage Interview
I applied online. The process took 2 weeks. I interviewed at Paychex in August 2015.
I applied online. I was then contacted by a regional recruiter, who did a brief phone interview. There was an online assessment, which took about an hour and a half. I had another brief phone interview with the recruiter after that, who then passed me off to their local sales manager. I interviewed over the phone with him for roughly 20-25 minutes. Although I could tell by the language that the local sales manager was using, that I was competing against many people, and there probably wasn't any hope of getting the job, even from the beginning of the interview. It was a waste of my time.
- What makes a good sales person? Answer Question
- No OfferPositive ExperienceAverage Interview
I applied through a recruiter. I interviewed at Paychex in August 2015.
I was contacted by their internal recruiter.Whole process was three weeks. First step was a very long personality test. It is not hard just long. I was then phone screened by HR and passed onto the hiring manager. The hiring manager was a really nice guy and asked a series of behavioral questions. I was then moved onto the next step which was a ride along. I thought I ride along went well and I was more interested in position after a day in the field. However, I was not selected after the ride along and received the dear the john letter in an email. Very normal interview process everyone was respectful of my time and I was disappointed to not be offered the position.
- Tell me about a time when you were criticized by a manager?? Answer Question
Helpful (2)Declined OfferPositive ExperienceAverage Interview
I applied through a recruiter. The process took 2+ months. I interviewed at Paychex (Miami, FL).
2 Months long, 36K base plus commision, a lot of cold calling paired with wear and tear on your car. I did a ton of research on this position and seems like a great opportunity for someone out of school, but was offered a job with a base of 65k so I had to pass as it seems this position was very turn and burn which didn't fit me.
- Tell about your all the way back from high school. How much do you want to make? 1 Answer
Helpful (1)No OfferPositive ExperienceAverage Interview
One interview by call followed by an interview at a Paychex office that included a surprise supervisor as well. The first interview by phone was a very easy interview, the second interviewer asked expected questions, while the third interviewer asked more difficult questions. It was all very respectful though.
- They were focused heavily on finding out whether or not what I said on my resume was accurate. Also asked how I would essentially handle a major error with a customer. Answer Question
Helpful (3)Accepted OfferPositive ExperienceAverage Interview
I applied through a recruiter. The process took 1+ week. I interviewed at Paychex.
The interview process starts with a phone screening, followed by a personality/skills assessment, then a ride-along with a current rep, and wrapped up with two-to-three in person interviews with district managers and higher. The interview process is lengthy and average in terms of difficulty. It is critical that you display confidence, charisma, and speak clearly during interviews.
- Why do you want to be a Sales Representative for Paychex? Answer Question
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