Paychex Interview Questions & Reviews
Updated May 25, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 106 ratings |
Interview Experience [?] Based on 106 ratings
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Payroll Specialist at Paychex
Posted Jun 1, 2011
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2009 (took 3 days)
A recruiter contacted me and we scheduled a quick phone interview. The questions were pretty basic as in the reasons I was looking to leave and background of the company and position were available. The first interview consisted of a meeting with HR to complete an application, personality test, and math test, along with completing documentation for a background check. I was called back to meet with two supervisors one questioned me while the other wrote everything down. I also met with the branch manger/operations managers.
Interview Questions
Negotiation Details
There was really no room to negotiate pay. I had no prior payroll experience so I was set at the entry level wage.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.
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Helpful Interview?
Yes |
No
Inappropriate?
Outside Sales at Paychex
Posted May 25, 2011
3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jan 2010 (took 4+ weeks)
I got the feeling they micro-manage your every move, which is not the kind of environment I do well in. My last interview was with a Manager from another region. He asked me about my work experience (I've been in outsides sales for 15 years) and then decided he should focus his questions on my college years. He asked me why I only had a 3.2 GPA when I graduated from college (this was 23 years ago). This was the point that I knew this was probably the wrong job for me.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview and a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
National Sales Support at Paychex
Posted May 19, 2011 — 1 of 1 people found this helpful
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2011 in Rochester, NY (took 2 weeks)
I applied through a posting on my college's career website. First thing was an informal phone interview from a recruiter - this came with no warning. That went well - it was mostly informational (as in, them describing the position and organization to me). Then a day and time was set up for an in person interview. This lasted several hours. First, I took a basic math test. Then I met with two NSS managers (2:1). Normal, basic interview questions. Then came some time on the floor (about 15-20 minutes) with someone currently working the position - make sure you ask them lots of questions! Use this time to get to know the position. Then I had another interview with a different NSS manager. Finally, I got called back in to interview with a senior manager. (After this was the drug test.)
Interview Questions
Negotiation Details
There was no negotiation involved. One thing I noted was that they asked me at every step of the process if I wanted the job. Be sure to tell them loud and clear at all times that you really want the job.
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support Specialist at Paychex
Posted May 20, 2011
3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed May 2011 in Boston, MA (took a day)
A few hours after the interview I received a call from someone in HR. She was just screening for the amount of pay/salary I was looking for. She asked about the recent employer listed on my resume and asked for recent salary. She then focused on the position prior and that salary.
She then emphasized that the rate for this job is $15/hour which is generally 6-8 less than my most recent full time position that included benefits. She then went on to stress that they include benefits as well and that should make up the difference in pay.
She expressed no concern about any skills that I may have.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Paychex
Posted May 19, 2011
3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Jan 2009 in Cleveland, OH (took 2 weeks)
Starts with phone screen from a recruiter , then you meet with the manager , then a field ride with a rep , then a final interview with a Regional Manager ,
Reason for Declining
Better job offer
Other Details
The interview consisted of a Phone Interview, a Skills Test, a Drug Test and a Background Check.
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Helpful Interview?
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No
Inappropriate?
Human Resources Generalist at Paychex
Posted May 12, 2011 — 1 of 1 people found this helpful
3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Aug 2010 (took 2 months)
My initial communication was great. The person who did the phone interview was very professional and personable. I then met with the hiring manager. He was also great but then the process broke down and caused me to question whether or not I'd want to work for them at all if I were to receive an offer. After the first in-person interview I was told I would hear something within 2 weeks but I didn't hear anything for 3 weeks. Then, the hiring manager asked to meet with me in person again. We did meet and, based on how well the interview went, I expected an offer. I didn't hear back at all from the company until over a month later when I received an email telling me I wasn't getting an offer.
By the time I received the email, I was so relieved! I was not impressed with how the interview process was handled at all. It took far too long and the level of communication was less than ideal. I feel like I dodged a bullet. Not impressed.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Paychex
Posted May 3, 2011
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2009 (took 3 days)
Phone interview. 1 on 1 with a few people...asked typical experience questios
Interview Questions
Negotiation Details
none
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Payroll Specialist at Paychex
Posted Apr 12, 2011 — 2 of 2 people found this helpful
3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Mar 2011 (took 2 months)
Recruiter interview was very basic. Met with DSM for second interview. He was very agressive and picked apart my resume asking why I wanted to move up thru the company, what certain job descriptions meant and anything that I used to make me stand out, he said he wasnt impressed.
I had about 3 mintues to ask questions, which was not enough. Then I was asked to come back for personality test. The DSM was very different and very encouraging. After taking the test, 4 days went by with no word so I called the Recruiter. She said that the DSM was trying to speak with the RZM about the next step. That was 3 weeks ago. Now I am getting no response from the DSM or the recruiter.
It seems very unprofessional after going through the process and being told that I will be moving to the next step in the interview process and then to hear nothing.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Personality Test.
More Paychex Payroll Specialist Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Major Market Sales at Paychex
Posted Mar 30, 2011
4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2010 in Austin, TX (took 3 weeks)
I met with a recruiter and then was pushed on to the district manager, from then I went on a field ride with a current rep. After that I had a 1 on 1 with the district manager face to face and then I had a 1 on1 with his boss. Then was offered the job
Interview Questions
Negotiation Details
I was not able to negotiate
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Payroll Specialist at Paychex
Posted Mar 23, 2011 — 1 of 1 people found this helpful
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Mar 2011 in Miramar, FL (took 4+ weeks)
Interviewed for a Payroll position, I have had my initial phone interview and a follow up group interview and am supposed to get a call back for another interview. They asked basic interview questions (education, work experience, etc). The HR person on the phone was very nice and helpful, the in person interview was a little bit colder and didn't involve as many laughs.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
More Paychex Payroll Specialist Interviews
Helpful Interview?
Yes |
No
Inappropriate?
