Payless ShoeSource Interview Questions & Reviews
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Updated May 22, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 58 ratings 
“Easy” Interview
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Interview Experience [?] Based on 58 ratings
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| 1–10 of 58 Payless ShoeSource Interviews | Sort by |
Sales Associate at Payless ShoeSource
Posted May 22, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2012 in Saint Louis, MO (took 1 week)
applied online
called back about a week later
asked for interview next day but had to reschedule for that friday
came in had 1 on 1 interview with the manager
very friednly and professional
asked me typical interview questions
work history
and why i wanted to work for payless
then there was a roleplay where i had to sell her shoes
after this it was over and i was told id be called for a interview with a different store manager
called back maybe 30 minutes after the interview for another interview that sunday
it was basically the same interview over again it when decently well i thought after it was over she said shed call me by wenesday
wenesday came no call
but that thursday morning i got called back and offered the job.
i start today!!
Interview Questions
Negotiation Details
no negotiation got more than expected
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview and a Skills Test.
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Helpful Interview?
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No
Inappropriate?
Store Manager Trainee at Payless ShoeSource
Posted May 6, 2012
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5.0
Very Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2012 in Escondido, CA (took 2 days)
For our store managers we look at a couple different things. We look mostly at personality. Then an interview guide comes in. 2. We take canidates out to the sales floor and have a role play (if you cannot sell shoes don't bother/ that is what WE DO) 3. Question and answer session with the Manager/ Group Leader / District leader.
Interview Questions
Negotiation Details
Do NOT BOTHER accept it or DECLINE... there is very little wiggle room
Other Details
The interview consisted of a Phone Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Manager at Payless ShoeSource
Posted May 3, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2010 in San Antonio, TX (took 2 weeks)
It took a week and a half just for the store manager to actually sit down with me and interview me. Then it took another two weeks to tell me I was hired. I submitted my application and personality test online. In person i allowed a back ground check and when I was told I got the job I had to go to a drug screening. After which the process was very quick. They ask very simple retail questions such as what is your job experience, what would you do in certain situations, and they do some role playing on your selling techniques.
Interview Questions
Negotiation Details
The manager I interviewed with knew what I was looking to get paid because I included it in my application. He did not offer me that amount instead he offered me a smaller pay with the incentive of full benefits and the opportunity to receive that amount while working in the company later on.
Other Details
I got the interview through a Recruiter and the interview consisted of a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Associate at Payless ShoeSource
Posted Apr 26, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2012 (took 4 days)
The manager reviewed my application asking questions about my previous work history and education. We also did a short role play.
She then scheduled me a second interview with the district manager who also asked similar questions.
Interview Questions
Negotiation Details
Not negotiable
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview.
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Helpful Interview?
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Store Manager at Payless ShoeSource
Posted Apr 16, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2010 in Philadelphia, PA (took 3 weeks)
It was easy to see the training supervisor because she has to run a store like a manager. As soon as I submitted the application she set me up for the personality test, which concentrated on honesty and reliablity. Afterwords we talked for a short while, but there would be no formal interview before the results of the personality test. The interviews with the supervisor and district manager were straight forward. After I was hired the supervisor showed me how she had checked every one of my education and work places on my application. Note that if they feel that you have padded your app at all, they will not hire you.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, a Personality Test and a Background Check.
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Helpful Interview?
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No
Inappropriate?
Sales Associate at Payless ShoeSource
Posted Feb 20, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Feb 2012 in Escanaba, MI (took 2 days)
I applied online and got called in for an interview. I went in and met with one of the assistant managers. She asked me basic questions such as asked me to tell her about myself. Than she did a personality assessment with all these different scenarios and asked me to tell her about a time I was in that situation and how I handled it. When that was done she had me meet her on the floor and we dd a role play on how I would sell her a shoe. After that it was basically over and I got a call the next day from the store manager for a secon interview. I didn't receive the message until a few days later and by then it was too late.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Presentation and a Personality Test.
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Helpful Interview?
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Parttime Sales at Payless ShoeSource
Posted Feb 17, 2012
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1.0
Very Easy Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Feb 2012 (took 2 days)
The ladies that interviewed me were really friendly. They asked me basic questions about job history,strengths on a team, a time where I made a mistake / how did I fix it,and a time where I helped a customer make a decision. They are all read from this paper in robotic questions each time from 2 managers. Which they asked me to mix up my answers each time and they had me sell shoes and attach other shoes, make up, socks or whatever to raise dpt.
Interview Questions
Reason for Declining
The district manager was low balling me. I asked for 8.50 or 9 just because I have over 4 years management experience. The only offer she could make me was $7.75! During my interview the current manager said she could probably do it since her high school girls make that wage. She got back to me and I even asked me if the district manager would meet me in the middle at $8.25 and she said the dm was firm on the offer. I suppose that's why they call it "payless" I happily declined their offer. This company will not thrive if they hire people at such low paid. As much pay as high school students for people with management experience. It makes me sick.
Other Details
The interview consisted of a 1:1 Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Payless ShoeSource
Posted Feb 13, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2011 in Pittsburgh, PA (took 2 weeks)
Well I applied for an application online and I got a call the next day asking to come in for a job interview. Once arrived at the Payless Store the manager took me into the back room asking general work interview questions such as, In your past place of employment was there times you were mad at a customer and how did you deal with the situations. Or what do you do when one of your co workers is slacking. Questions such as those. but the one thing that really threw me off was she pulled a highlighter out and handed it to me and said "Sell me this highlighter." It just felt awkward. Next she took me out to the sales floor and asked me to sell her two pairs of shoes. When i was leaving she said if she was interested in hiring me she would give me a call with in the week. Two days later she called me and told me I had to go to a second job interview with another manager from another payless. She was in a room with a woman who did not introduce her self which later i found out was the district manager. The manager of that store also asked me those generic interview questions like where do you see your self in 5 years, what can you do for this company. Both interviews seemed to go well. As i was driving away from the second interview I got a call from the first manager i interviewed with she said "They loved you, I'm just going to call your work refrences and you can come in for training"
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Personality Test.
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Helpful Interview?
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Sales Associate at Payless ShoeSource
Posted Feb 12, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Feb 2012 (took a day)
Asked a bunch of typical interview questions. "Tell us about a team you were once on" "Tell us about a time you experienced stress in the work place" Then had to do a role playing part where I had to sell her a pair of shoes. Phone interview a week later.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
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Sales Associate at Payless ShoeSource
Posted Feb 8, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2011 in Washington, DC (took a day)
In comparison with previous interviews I felt that that the interview was fairly simple. The manager asked me only a few questions regarding my previous jobs. The rest of the interview was just about what he expected of me as an associate and us exchanging our life stories.
Interview Questions
Negotiation Details
THere was no negotiating it was either minimum wage or no job and with only 6 months of retail expereince and no sales experience I do not believe that I was in the best position to negotiate anyway.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
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