Pep Boys Interview Questions

Updated Mar 11, 2015
Updated Mar 11, 2015
54 Interview Reviews

Interview Experience

Interview Experience

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25%
18%

Getting an Interview

Getting an Interview

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Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Loop Driver Interview

    Anonymous Interview Candidate in Temple Hills, MD
    Anonymous Interview Candidate in Temple Hills, MD
    Application Details

    I applied in-person. The process took 4 daysinterviewed at Pep Boys in May 2014.

    Interview Details

    Two interviews with manager asking tons of questions about your customer service skill and what you would do and not do and drug test very chill laid back and col

    Interview Questions
    Negotiation Details
    Had interview callef within a week
    Accepted Offer
    Negative Experience
    Easy Interview
  2.  

    Customer Service Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 3 weeksinterviewed at Pep Boys.

    Interview Details

    Recruited off existing job site and requested to apply online. Followed up with email and phone call to Area director. Interviewed by out of state manager then secondary interview with Area Director to discuss pay and benefits.

    Interview Questions
    • Walked through retail side of store with interviewer while being asked questions about product knowledge.   Answer Question
    Negotiation Details
    Offered a dollar less than I took. Negotiated experience and degrees for pay. Training pay dropped from $12/hour to $11.50/hour to compensate for commission not paid during training
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Customer Service Representative Interview

    Anonymous Employee in Colorado Springs, CO
    Anonymous Employee in Colorado Springs, CO
    Application Details

    I applied online. The process took 2 weeksinterviewed at Pep Boys in April 2014.

    Interview Details

    Great people didn't realize the job I was applying for wasn't what I thought it was.

    Interview Questions
    Reasons for Declining

    Was not what I wanted but had a 2nd interview for the position I was looking for still waiting to hear back from them. They said I would hear back but nothing yet.

    Declined Offer
    Positive Experience
    Average Interview
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  5.  

    Retail Manager Interview

    Anonymous Interview Candidate in Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied through an employee referral. The process took 1+ weekinterviewed at Pep Boys.

    Interview Details

    Hiring and Interview process went better than expected. Be prepared to give some examples of customer service. Have the answers that you feel comfortable with.

    Interview Questions
    • Unexpected was the personality test that was given soon after the interview online.   Answer Question
    Negotiation Details
    I am currently waiting on an offer although I will be hired.
    Accepted Offer
    Positive Experience
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate in Pottstown, PA
    Anonymous Interview Candidate in Pottstown, PA
    Application Details

    I applied in-person. The process took 1+ weekinterviewed at Pep Boys in March 2014.

    Interview Details

    It was an unclear process I had to explain to the manager laws about minor labor laws (she did not know them) then the interview was quite easy but I did not know I got hired until I stopped in to buy something then she said I was hired.

    Interview Questions
    • What is your definition of costumer service   View Answer
    Accepted Offer
    Neutral Experience
    Average Interview
  7.  

    Security Administrator Interview

    Anonymous Employee in Philadelphia, PA
    Anonymous Employee in Philadelphia, PA
    Application Details

    I applied online. The process took 5 daysinterviewed at Pep Boys in February 2014.

    Interview Details

    After I submitted my resume online, I was contacted by an HR representative who requested that I complete an online assessment which determined if my personality fit the organization. Once I completed the personality test, it informed me immediately that I was a good fit to work at pep boys. Then a skype interview was set up with three individuals. The interview was in 30 minute blocks so it lasted for an hour and a half. The connect was terrible so I had issues communicating with each one of them, and I didn't get to finish the interview process with the last individual but since I don't think he wanted to bring me on board anyway, it didn't matter.

    Interview Questions
    • They didn't really ask any difficult questions. They just inquired about my background as it related to the position. They asked about specific technologies and how I applied it and they asked the standard what is your greatest weakness and your strengths.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  8.  

    IT Professional Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Interview was very easy. I met with three people and the questions were basic i.e. How far do want to take your career?

    Interview Questions
    Negotiation Details
    I thought the offer was generous.
    Accepted Offer
  9. 3 people found this helpful  

    Store Manager Interview

    Anonymous Interview Candidate in DFW, TX
    Anonymous Interview Candidate in DFW, TX
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at Pep Boys.

    Interview Details

    Initial in person interview with Area Director, followed by phone interviews with HR & Asset Protection Area Directors. Background and Drug test. Process took less than 2 weeks.

    Interview Questions
    • Tell me something you would change if you could go back and do it over.   View Answer
    Negotiation Details
    There was some negotiations on salary. Note: Get your money up front!!!!
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Parts Manager Interview

    Anonymous Employee in West Palm Beach, FL
    Anonymous Employee in West Palm Beach, FL
    Application Details

    I applied in-person. The process took a dayinterviewed at Pep Boys in June 2013.

    Interview Details

    nothing that stands out with 30 years of experience i was offered the job at an insulting pay rate ..then to top it of be a key carrier and close every night.

    Interview Questions
    Reasons for Declining

    insulting pay with all kinds of responsibilities

    Declined Offer
    Neutral Experience
    Easy Interview
  11.  

    PepExpress Driver Interview

    Anonymous Employee in New Orleans, LA
    Anonymous Employee in New Orleans, LA
    Application Details

    I applied through an employee referral – interviewed at Pep Boys in June 2013.

    Interview Details

    the driver process is short for drivers they ask a couple questions and as long as your not gay you will be ok and its even better if you are black at the bullard and caroltion location .

    Interview Questions
    • what do u do if u bring the wrong part and the costumer is irate   Answer Question
    No Offer
    Positive Experience
    Easy Interview

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