Percepta

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Percepta Interview Questions

Updated Jan 23, 2015
Updated Jan 23, 2015
11 Interview Reviews

Interview Experience

Interview Experience

45%
45%
9%

Getting an Interview

Getting an Interview

76%
17%
6%

Interview Difficulty

2.7
Average

Interview Difficulty

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Average

Easy

Candidate Interview Reviews

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  1.  

    Business Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Percepta.

    Interview Details

    overall the hiring process was very simple applied online got a call to setup for an interview and after the interview i was provided with an offer a few days later

    Interview Questions
    • All of the questions seemed to be very easy and straightforward   Answer Question
    Negotiation Details
    They don't really allow for any negotiations
    Accepted Offer
    Neutral Experience
    Easy Interview
  2.  

    Customer Service Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 1+ weekinterviewed at Percepta in July 2014.

    Interview Details

    I had a phone interview , then I did two online assessments on Microsoft Office. I had another online assessment that had me play the part of a Customer Service Rep. I was called in for an in person interview, but decided that I was not ready to relocate, so declined this interview. Overall it was a great experience, and I feel like I made a new friend in the recruiter.

    Interview Questions
    • Tell me about a time when you had to resolve a concern surrounding a hostile customer.   Answer Question
    Reasons for Declining

    Decided I was not ready to locate.

    Declined Offer
    Positive Experience
    Average Interview
  3.  

    Bilingual Support Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took a dayinterviewed at Percepta in October 2013.

    Interview Details

    The office was half empty. Looked like the place went through major reorganization. Lots of empty cubicles, pc's shoved into a corner, wires in a bundle. Furniture piled up in cubicles. First impression was not very warm and fuzzy. This place did not look very permanent and neither did people's desks as there were no accessories or personal stuff on their desks. The interview was weird. The interviewers didn't really have much to say. Sometimes they would look at each other during the conversation as if they were trying to check on each other for accuracy. I had some bad vibes that this was just a churn and burn environment and they were hiding or not being straight with me.

    Interview Questions
    • They just asked "soooo, do you want the job, right?"   View Answer
    No Offer
    Negative Experience
    Average Interview
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  5.  

    Zone Manager Interview

    Anonymous Interview Candidate in Melbourne, FL
    Anonymous Interview Candidate in Melbourne, FL
    Application Details

    I applied in-person. The process took 2+ monthsinterviewed at Percepta.

    Interview Details

    Three interviews process. A one on one interview, a role playing interview and a panel interview with one member of HR and one member of management. Also given a skills test on Outlook, Word, and Excel.

    Interview Questions
    Negotiation Details
    Offer was non-negotiable.
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Mahwah, NJ
    Anonymous Interview Candidate in Mahwah, NJ
    Application Details

    I applied online. The process took 2 weeksinterviewed at Percepta in October 2011.

    Interview Details

    2 interviews, fast response from HR and friendly interview environment. Interviewed by Management and supervisors. Interviews about 1 hour in length. Easiest interview I have experienced but questions were directly related to customer experience and ability to handle stress.

    Interview Questions
    • Type for 5 min about difficult customer service experience and how you handeled it.   Answer Question
    Negotiation Details
    no negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Call Center Mrg Interview

    Anonymous Employee in Melbourne, FL
    Anonymous Employee in Melbourne, FL
    Application Details

    I applied online. The process took 2 daysinterviewed at Percepta in June 2011.

    Interview Details

    applied on line, 2 days later was called for a phone interview, then i was moved on to assesment test next day, passed that was asked to come in for final interview. but we are moving so had to decline

    Interview Questions
    Reasons for Declining

    moving

    Declined Offer
    Positive Experience
    Easy Interview
  8.  

    Regional Assistant Coordinator Interview

    Anonymous Employee in Melbourne, FL
    Anonymous Employee in Melbourne, FL
    Application Details

    I applied in-person. The process took a dayinterviewed at Percepta in February 2011.

    Interview Details

    Computer skills: advanced Excel skills, Outlook, PowerPoint, Word
    Behavioral assessment one on one: "give a situation when..." type questions. How do you respond to difficult decision-making situations.
    Can you read a cash flow sheet?
    Why did you apply for this job?
    Outlook skills test to express proficiency
    Advanced Excel proficiency test, can you format pivot table and create chart. Do you know formulas and formatting?

    Interview Questions
    • Explain how you deal with confidential matters.   View Answer
    No Offer
    Neutral Experience
    Average Interview
  9.  

    Customer Service Manager Interview

    Anonymous Interview Candidate in Melbourne, FL
    Anonymous Interview Candidate in Melbourne, FL
    Application Details

    I applied through a staffing agency. The process took 4+ weeksinterviewed at Percepta in June 2009.

    Interview Details

    The interview process involves management and HR with emphasis on role playing and hypothetical "tell me about a time when" type scenarios.

    Interview Questions
    • They role played as an angry customer and you had to think on your feet and talk the person off the proverbial ledge.   Answer Question
    Negotiation Details
    There was no negotiation, just an offer.
    Accepted Offer
    Neutral Experience
    Average Interview
  10.  

    Sales Zone Manager Interview

    Anonymous Interview Candidate in Melbourne, FL
    Anonymous Interview Candidate in Melbourne, FL
    Application Details

    I applied online. The process took 2 weeksinterviewed at Percepta in May 2009.

    Interview Details

    The interview process was quite lengthy. The first step was a phone interview, followed by a computer skills assessment. After that, was a three hour long interview with four different managers and role-playing scenarios.

    Interview Questions
    • What was the most difficult decision you've had to make recently and why?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Zone Manager Interview

    Anonymous Interview Candidate in Melbourne, FL
    Anonymous Interview Candidate in Melbourne, FL
    Application Details

    I applied online. The process took 5 weeksinterviewed at Percepta in May 2009.

    Interview Details

    It was long and drawn out.

    Interview Questions
    Negotiation Details
    No negotiations were entertained.
    Accepted Offer
    Neutral Experience
    Average Interview

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